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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,144 reviews
  • Cons mentioned:
    Heat, Touchpad

    Rated 1 out of 5 stars

    0 stars, Do NOT Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer. I love samsung but this thing is such a massive failure I almost feel ripped off. The mouse pad didnt work right from the start. It would just stop responding after about 5 minutes of use. I should have returned it immediately, huge mistake. Freezes constantly, even when doing basically nothing. It can barely stream netflix. It gets so incredibly overheated it will burn your skin and this happens within minutes of turning it on. I cannot stress enough DO NOT BUY this computer. I think almost any computer would be better than this piece of crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop-chromebook, very light, compact and easy to use. Love the pen which is useful at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok lot of pros but do have some cons, So its a cromebook so it works like one which means the its the best cromebook you'll buy but it limited. No HDMI and you can't go on window or there programs. Other then that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for almost everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, and use it every day. Great for a "living room" laptop when I don't need my real office computer. I did have to send it off to get repaired, but it was repaired for free and has been fine since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing so far works great for on the go action and i can stream my games from the cloud with it and it auto connects to my mobile data when im not connected to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kid. Chromebooks are great, especially the Samsung ones. No complaints from my kid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very light easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very good Need to know how to use pen to write on computer

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Gets too hot, don't buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many great features, beautifully presented, BUT it cannot be used on one's lap because it gets too hot! Very, very uncomfortable, not just unpleasantly warm. I've owned at least 20 laptops; this one exhibited the hottest temperature I have experienced on any of them. Bought it one day, rerurned it quickly. Very disappointing since I waited expectantly for a few months to order one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest laptop I've ever used. Very lightweight, easy to use. Very glad that I went with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently retired, had gone the gamut - CPM, DOS 1.1 - 3.3, Win95 - 7, linux, OSX - but no longer needed to do much off the web. This give me plenty of capability on the web as well as linux access when I need a little more power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everthing about this Chromebook. I was worried because it was an open box but it works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing was okay not bad for a Chromebook but I prefer laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jjjjjjjjjjjjjjjjjjjjjjjjjjjj

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. I am a big fan on Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Beautiful yet flawed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolutely gorgeous! It's thin, light, and the screen is out of this world. But, the battery is awful!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but thought would be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice functionality but hard to find accessories for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best portable laptop to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer to use everywhere and very light weight and user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent item decent buy. Would recommend for a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price arrive on time overall satisfied my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Chromebook I've ever owned. It survived rough treatment by me and my toddler. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great for what I bought it for. I work as a teacher and we are starting online and love that the Chromebook integrates everything I need for school.

    I would recommend this to a friend
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