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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1240 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note that AppleCare+ offers comprehensive protection for their devices, providing peace of mind and a sense of security. They appreciate the warranty coverage and the free services included with the plan. While some customers find the price to be expensive, many believe it is a worthwhile investment for the protection and peace of mind it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,240 reviews
  • Rated 5 out of 5 stars

    Diana's care card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan from a girlfriend? Hope she doesn't have to use it. But at least it's here, and if she has a problem with it or wants to learn about it, she can ask all her questions. And hopefully Best Buy guys, can answer, because we definitely need to know more about this device. A little complicated. But it's fun.All the learning is fun

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth every penny. even though every penny counts,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can afford to lose their favorite tech because of carelessness. Total Tech allows you a piece of mind and nothing else gives you when concerning your technology. Honestly, a great value for a little money spent up front. I can honestly say that this is paid for itself several times over in the years I’ve had it. In fact, it makes having plain AppleCare look puny in comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without AppleCare!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is something that you should never go without. It’s definitely a great idea when you have very expensive apple products like a watch or a laptop so definitely look into getting it. You can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift a couple years ago for a friend as a Christmas gift. In addition I bought myself one this past year and love it. The watch works great.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New Watch it is exactly what I was looking for. The customers service while buying this watch was fantastic. Knowledgeable, very nice and went overboard to make sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Wholesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an wholesome experience from the easy use of the bestbuy app and qucik up to date covrage on when my products are ready it was a wonderful experice going into the albany location to pick up my product i was greated by warm smiles and happy “hellos!” 10/10 will buy form best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the protection for my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have additional protection whenever I need it. Especially when in school because I don't have time or money to wait to have the cash for a new one. So far, so good! However, I fully intend to use it if ever the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. When my earpod got broke! And the customer care is very knowledgeable and got a new earpod for replacement. 100% no regrets for getting an apple care.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to live hassle free and not have to worry about every little incident with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love the Style, Power, and Health Features!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple Watch Series 9, and I’m absolutely loving it! This is light and comfortable Apps load faster, and navigation is smooth. This watch handles everything perfectly. And my favorite features is the Blood Oxygen sensor!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is exceptional, and the visual display is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have!! The representative who assisted me was extremely kind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have all your devices protected! I trust bestbuy to repair and replace my products. This protection is also directly with Apple officially so it’s a great value

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t like to be covered? Especially with apple products, they have superior customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is totally worth it for the peace of mind and protection. Great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product protection. Really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection from Apple themselves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection through Always great to have all your devices protected! I trust bestbuy to repair and replace my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Ultra watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at bestbuy this ultra and was impressed with the service and promptness of the attendant. I was very happy with the product and its availability.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 4 out of 5 stars

    Squid geek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV from Best Buy and excellent customer service. The customer service was top notch, and the product exceeded my expectations,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple care and my new Apple Watch! I did not it came with animated Disney Toy Story features so cool!

    I would recommend this to a friend
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