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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,006 reviews
  • Rated 5 out of 5 stars

    Practical Coverage for Everyday Devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is convenient and easy to maintain with its monthly billing. Coverage is straightforward and helps avoid unexpected repair costs if something goes wrong. It’s a sensible option for protecting frequently used electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for Two Years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Geek Squad 24-month protection plan to the HP OmniBook gives you serious peace of mind. It covers accidental damage, power surges, screen issues, wear and tear, and even battery failures. Parts and labor are included with no surprise fees. If anything happens—spill, drop, or hardware defect—you’re covered for a full two years. Well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is so good. It covers any device in your home. You can bring any device in your home and get it fixed or looked at or checked out great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by protection plan for item purchased found it useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product with amazing perks, I will keep this as long as I can. Totally worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so sharp that I hardly noticed that I was now working on a 14-inch screen rather than my previous 17-inch. Lots of connectivity. Good metal finish outside and a very nice feeling keyboard. Processor has handles everything I've thrown at it. Switching to tablet is fantastic! On the downside, no numeric keyboard, but that can be corrected with a side car numeric keyboard. Comes set up with a browser that allows ads, but that can be corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use with responsive Customer Service. Appointment time and status comprehensive with text and email updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing honestly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Protection Plans: A Tech Lifesaver! (10/10) Wow, these plans are an absolute game-changer! I can't stress enough how much peace of mind they bring. From accidental damage coverage to 24/7 support, they've thought of everything. The claims process is a breeze, and the value for money is outstanding. If you love your devices, this is a no-brainer. Seriously, don't hesitate – get covered now!​​​​​​​​​​​​​​​​

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing deal. Two years warranty on my latop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good i like it a lot it is amazing thanks for helping me find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seal the deal with this awesome protection plan. No Christmas gift is truly complete without also giving your loved one the piece of mind that comes with a robust protection plan. My nephews are always on the go, and accidents happen from time to time. I always protect their electronics with the monthly protection plan, and it's always come through when I need it. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really loved this product, the best thing I've bought at Bet Buy. It lasts a long time, I would buy it again without thinking twice. In fact, I'm going to buy one for my daughter to study with. I love her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan everyone is very knowledgeable and help us with any problem we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest purchases I have ever made. When I bought my new HP laptop, I needed help with set-up, especially with transferring the old unit's storage. The team, especially Uncle Ro, are so nice and patient, they have really helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, great for any job you have to do on a computer, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection is worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy protection is a real steal. It protects my many products and I am confident that I am covered. It’s the best part of a purchase! Best Buy Protection is Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store is amazing in buford, Georgia. Customer service is awesome. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work. Fast reliable and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP laptop in the Besy Buy Store. The staff were very helpful and explained me on the various products available in the store. I had a good experience at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Lutron Caseta Outdoor Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/8/24. Great warranty for the Lutron Caseta Outdoor Smart Plug, which is why I purchased the Smart Plug from BestBuy.

    I would recommend this to a friend
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