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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 486 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 486 reviews
  • Rated 5 out of 5 stars

    Perfect Dryer 4 a Family of 6.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the dryer a few months now. Completely satisfied with it. Spacious enough for large loads. Tons of settings to dry clothes just a needed. Bright interior light in order to see everything inside and that shuts off if door left open too long. Easy to get clothes in and out of. Wide door. Dry clothes sensor works like a charm. The only downside is the lint catcher is much smaller than others i've been used to, so we're certain to check it after every load. A small thing to have to contend with. Hook up was no issue. Dad had it installed in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I have ever owned, I enjoy the quietness of this machine. It thoroughly washes the clothes so well. My last washer was 36 years old, and it was still working. I am thankful for replacing it and having a new one after all these years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. I use it often.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. With the discounts and gift cards, it pays for itself. I use it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered the washer and dryer were very productive and quick. Didn’t have to rearrange anything in the house. They came in through the basement door. Mess free and quick install. We have been using it for a year now and so far no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, I am very happy to be able to count on your service, thanks to Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after my washer failed. I was pleased with my purchased and the ability to use my phone with both the washer and dryer. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W&D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute washer and dryer for a single person or apartment. Great price discount with the open box option. Perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan, and very fast to cover it when something goes wrong. I'm glad i had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like about this that its wifi but you cant start a load from your phone you still have to go to the dryer so what is the point of it having wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes purchases go a lot smoother. As someone who buys a lot of tech, having free install on many appliances or tv’s as well as purchase protection is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great by love how quite the pair is and your clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Are So Happy With Our Purchase And Our Laundry Has Never Been Cleaner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This washer SUCKS Absolutely tha worst ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we could give a 0 star this washer has been the absolute worst ever since we bought it and noone will help us fix it even with our 24 + the 1 year manufacturer warranty.. DO NOT PURCHASE THIS WASHER IT WILL ONLY CAUSE PROBLEMS AND LOTS OF MONEY OUT OF POCKET....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was either defective or hooked up incorrectly on two occasions causing flooding in my son’s basement. Here are some attached pictures. I want someone to pick up the machine ASASP & I want a full refund!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan from Best Buy and I’m very satisfied with my decision. The process to add the plan was simple and well explained at the time of purchase. It gives me peace of mind knowing my product is covered in case of unexpected issues. The coverage details are clear, with no confusing terms or hidden conditions. Best Buy’s protection plans feel reliable and worth the extra cost. I would definitely recommend this protection plan to anyone buying electronics or expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Guardian for Peace of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Embarking on a mission to safeguard my investments and ensure worry-free enjoyment of my purchases, I stumbled upon the Monthly Best Buy Protection – a service that has since become my go-to shield against the uncertainties of product ownership. First and foremost, the sheer comprehensiveness of this protection plan is nothing short of impressive. From electronics and appliances to gadgets and gizmos, Monthly Best Buy Protection has me covered on all fronts. Whether it's accidental damage, malfunctions, or even the unexpected whims of Murphy's Law, this protection plan stands as an impenetrable fortress, ready to defend my valuable possessions. One standout feature that truly sets Monthly Best Buy Protection apart is the flexibility it offers. With a variety of plans catering to different needs and budgets, I found the perfect balance between coverage and cost. This customization ensures that I'm not paying for protection I don't need while still enjoying the peace of mind that comes with comprehensive coverage tailored to my lifestyle. The hassle-free claims process is a breath of fresh air in a world often plagued by red tape and bureaucracy. Monthly Best Buy Protection understands that when something goes wrong, time is of the essence. The streamlined claims process, coupled with a responsive and knowledgeable support team, ensures that my concerns are addressed swiftly and efficiently. It's a level of customer service that is truly commendable and sets a new standard in the industry. What truly impressed me is the inclusion of accidental damage coverage. Life happens, and accidents are inevitable. With Monthly Best Buy Protection, I no longer cringe at the thought of an unexpected spill or an unfortunate drop. The plan's coverage extends beyond the typical wear and tear scenarios, offering a safety net that allows me to enjoy my purchases without the constant fear of mishaps. Furthermore, the peace of mind that comes with the Monthly Best Buy Protection is priceless. Knowing that my investments are shielded from the uncertainties of life allows me to fully savor the joy of ownership. It's not just a protection plan; it's a guarantee that I can relish every moment with my cherished possessions without the looming fear of unexpected repair or replacement costs. In conclusion, Monthly Best Buy Protection has exceeded my expectations on every front. From its comprehensive coverage to the seamless claims process and exceptional customer service, this protection plan is a true game-changer for anyone who values their investments. If you're seeking the ultimate guardian for your purchases, look no further. Monthly Best Buy Protection is not just a service; it's a commitment to your peace of mind and a testament to the brand's dedication to customer satisfaction. Embrace worry-free ownership with Monthly Best Buy Protection – your prized possessions deserve nothing less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy coverage is well worth it, especially with covering you for 2yrs, including install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST DO IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the BEST BUY PROTECTION plan is fantastic and has helped in 3 situations for me since I renewed my plan. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind. Best buy affects are always super helpful when I need to come in for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Effortless Efficiency: Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: "Efficiency and Excellence: My Best Buy Samsung Black Dryer Review" I recently purchased a Samsung black dryer from Best Buy, and I must say, it has exceeded all my expectations. This appliance has truly transformed my laundry routine and made it an enjoyable experience. First and foremost, the efficiency of this Samsung dryer is remarkable. It dries my clothes quickly and effectively, saving me valuable time and energy. The advanced technology and multiple drying options ensure that each load is handled with care, leaving my clothes perfectly dry and ready to wear. The sleek black design of the dryer adds a touch of elegance to my laundry room. It seamlessly blends with the overall aesthetic and enhances the overall ambiance. The build quality is exceptional, and the controls are intuitive and easy to use, making the entire process hassle-free. One of the standout features of this Samsung dryer is its capacity. With a spacious drum, I can easily dry large loads without compromising on performance. This is particularly useful for bedding, towels, and bulky items that require extra space. Additionally, the dryer offers a range of convenient features that enhance its functionality. The sensor technology detects moisture levels and adjusts the drying time accordingly, preventing over-drying and reducing energy consumption. The wrinkle-prevent option is a game-changer, as it minimizes the need for ironing and keeps my clothes looking fresh and neat. The purchasing experience at Best Buy was exceptional. The staff was knowledgeable and guided me through the different options, helping me choose the perfect dryer for my needs. The delivery and installation process was seamless, and the dryer arrived in pristine condition. In conclusion, I am thoroughly impressed with my Samsung black dryer from Best Buy. Its efficiency, sleek design, and convenient features have made laundry a breeze. If you're in the market for a reliable and stylish dryer, I highly recommend considering this Samsung model. It's a game-changer in the world of laundry appliances.

    I would recommend this to a friend
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