Customer Ratings & Reviews

I love Best Buy‘s protection plan because I don’t always have the money to pay, but with the protection plan I don’t have to pay much and it comes right at the right time

My wife absolutely loves shopping here at best. Buy and loves her new kitchen aid. Stand mixer, she has made bread and ice cream so far. Thanks again.

Very nice set I highly recommend this I don’t have anything bad to say other than don’t over stuff your washing machine I got the smaller set because that’s all that works in the space I have make sure you dry the bubble inside the washer after each use it will make your washing machines last longer also make sure you leave the washer door crack or you will get a smell that you can’t get rid of and that goes for any front loader both units together are about 5.9 or 6 ft tall

The oven is amazing. I love the capacity and the various cooking modes. Ive owned this range for 11 months and just recently had to have a switch replaced as it was turning on by itself. Theres also a recall due the cooktop easily turning on if the knobs are brushed as someone walks past. The fix, they give you a warning sticker. A sticker!!! Really!!! If thats not enough reason to regret my purchase. The lettering on the knobs are also coming off. Mild dish soap and water removes the lettering on a $1200+ range. Wow. Ok no big deal just replace them right. THEY'RE $50 each to replace. So disappointed in LG.

I Have always had a whirlpool or LG stove. We were building and we splurged on this monogram range. Absolutely love it it works great the temperature on the stove top is amazing, you can have a simmer or have it really hot. The oven is also amazing, I literally have no complaints.

Thank you for help with price matching. After talking to someone on the phone you honeyed the price match.

I LOVE my new Dacor range. It cooks and bakes beautifully. My Thanksgiving giving turkey was cooking-show worthy; beautiful, moist and delicious.

So far it is smooth and quiet. I like the stainless steel look .

BEST BUY….BLACK FRIDAY, BLACK MOLD….BEWARE!!! I have been purchasing appliances from Best Buy for years; all is GREAT until something goes WRONG! Then Best Buy and their insurance companies deny, divert, and disappear! The last appliances I purchased from Best Buy included a dishwasher with delivery and installation. It was installed incorrectly or it was defective to begin with. The drain line ruptured and cause black mold and mildew issues; damaging the new flooring and cabinets in a new custom built home. Best Buy diverted the claim to contracted installer, CRST. CRST first denied the claim stating they did not install. After proving that they installed, CRST denied the claim saying a rodent caused the rupture. After proving that a rodent did not cause the rupture, CRST agreed and forwarded the claim their 3rd party installer (Subsonic Deliveries And Installations LLC ) and Subsonic’s insurance company Sutton Specialty Insurance Company and/or Golden State Claims Adjusters. It has become a spiders web to know which insurance company is responsible. Golden State Claims Adjusters states they didn’t provide coverage and Sutton Specialty is stating Golden State did provide coverage. All I know, is I purchased the Dishwasher from Best Buy, with delivery and installation; and their contractors installed it incorrectly! I now have a BLACK MOLD AND MILDEW PROBLEM that cost over $26,000 to repair. I To date, Golden State has denied the claim due to no coverage, CRST has switch horses and has denied the claim AND has confirmed that they may have sent the claim to the incorrect insurance company and will forward the claim to the correct insurance company though CRST has denied it….which makes no sense. And Sutton Specialty Insurance has disappeared from contact though the Washington State Labor and Industries website lists them as the insurance company, and BEST BUY has disappeared from taking responsibility. So, if you want to buy appliances this BLACK FRIDAY or sooner, or later….DON’T purchase them from Best Buy with delivery and installation, you may think you are saving $$$ but it could likely cost you $26,000 or more in damages. Not to mention the irritation of writing a review like this, dealing with BEST BUY management, dealing with Insurance companies and insurance adjusters.

Very good quality and updated appliances I love best buy

Wonderful product and service. I highly recommend if you are having any doubts

Love this Range so far, the air fryer is awesome as well as the upper and lower oven feature.

Great product and very professional installation, highly recommend it

Excellent add-on. It takes away the worry. I would recommend.

This oven only has three settings one for bake at 350 two for broil, which are high and low. The manual is written in a foreign language and it’s very difficult to discern how to get out temperature that is not 350 on the bake. It’s also impossible to know what the temperature is for the broil for high or low. Geek Squad, does not supply any service for this item. Once you take it home, you’re stuck with it.

Lasted a year and then err code that won’t let it start. To have some out to fix it it’ll coast a minimum of $400. Do not recommend.

I am not sure if Total Tech is useful because my plan was cancelled by Best Buy without my knowledge?! I opened a case with the customer service using the 800 number and it has been more than 5 days and no resolve! BB charged me for the plan and did not refund me but still cancelled my plan. Their customer service is slow and inefficient until they call or email me with a response/resolution (which shd have been within 24-48 hrs)!!!

Good for long term on all appliances. Especially for a new remodeled or new construction.

Bought for my daughter for her birthday. She is attending a wedding in Italy and needs to keep track of luggage and important bags. Love Apple producrs

I try to purchase as much as I can from Best Buy, mainly because of their Protection Program. It gives me real peace of mind knowing that if anything goes wrong, I have a trusted, reputable company standing behind my purchase. That level of support and reliability keeps me coming back every time.