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Customer Ratings & Reviews

Clearance
$185.99
Save $514
Comp. Value: $699.99

Customer reviews

Rating 4.3 out of 5 stars with 521 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    That was a razor 3

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked good and you could even give your new razor a retro look but when connected to our mobile provider it would give you unwanted ads every time you would text or went on internet Got rid of it within a month

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LuisH, We’re sorry to hear about your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Phone software glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy experience was excellent and above. Return was related to the Motorola Razor software known issue with certain apps (camera froze, video quality glitch and so on).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We understand your disappointment in returning the Rollo device and we apologize for any inconvenience caused. However, we would greatly appreciate it if you would consider giving us another opportunity in the future, especially if you decide to upgrade your device. If you have any additional inquiries or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan MotorolaMobility

  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Fun device, software is terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact form factor is really cool. It fits nice into my pocket, and the fingerprint sensor is really accurate. Thats about all it has going for it. The camera is not great and the software needs a masive revamp as it is not intuitive at all and dosnt do multitasking well, which is a must for my day to day use. At $499 when on sale its not a bad deal. $700 is to much for this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GABE, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility