Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $97.99
Clearance
The regular price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 68 reviews
  • Rated 1 out of 5 stars

    Not worth the hassle

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of a camera that does NOT have to be plugged into the wall. I can move it from room to room with ease. BIG down fall= I’ve exchanged this unit twice now within 1 month. First time was because the camera and monitor wouldn’t sync and the MFG suggested I take it apart and reset it... I will not tamper with an item that costs $150 .. Best Buy just swapped it out under their warranty when the MFG would not. The 2nd time the unit froze and shows static lines on the monitor. The picture quality could use work and both monitors constantly made a loud buzzing noise I could barley hear the baby move.

    No, I would not recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello Step21,

      We will love the chance to help and reverse this experience. We kindly ask you to reset the units as instructed below:

      1) Reset the monitor.
      *Please make sure to do the following steps with the unit plugged in:
      • On the monitor's left side by the volume key, you should see a small reset pinhole.
      • Using a pin, or something small enough to fit inside, press and hold in the reset button until your monitor powers itself off.
      • After what can take up to a minute, your monitor should then power itself back on. This will indicate that the reset has been completed successfully. You can now pair your camera back to the unit.

      2) Reset the camera:
      • Press and hold the PAIR button for approximately 20 seconds, you will hear a long beep thence release PAIR button, wait for the camera to complete an internal reset procedure. The Red LED will begin to flash when the camera is reset successfully.
      • You can add your camera again

      If the issue remains, please reach our support via email or live chat so we can further assist you. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts can be found on the box or in the user's guide, and we will get back to you as soon as possible.

      Kind Regards, Crystal & the Motorola Support Team. Binatone

  • Pros mentioned:
    Camera movement, Sound quality
    Cons mentioned:
    Lack of crib attachment

    Rated 4 out of 5 stars

    Good camera for grandma & grandpa

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works well as a set up at grandma & grandpa’s house. It’s easy to set up and the quality of the picture is good. I like being able to move the camera around as he moves around in the crib. The only problem is that it did not have a holder to attach to the crib and the universal one we ordered had to be rigged with zip ties to hold it in place. Otherwise it works very well and we have not had the battery issue that others referred to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Wall mount

    Rated 4 out of 5 stars

    Good Camera.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera. The quality is awesome. The parent unit is huge! But the only disappointment I have is the camera can’t be wall mounted, with our baby’s room layout wall mount is very important. I had to do some rigging to make it work. Otherwise this is a great camera just not wall mountable unless you rig something up.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Maple! Please note that the MBP36XL actually is wall-mountable. On the underside of the camera you will find either keywholes or a golden screw whole that's an indication that it's compatible with the StarGrip, our accessory to wall mount cameras. If have any questions or need our assistance, please feel free to reach us either via live chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at motorolastore/support. You can also email us at supportUS@motorolastore.com. And please attach your review for our reference. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Camera movement, Night vision

    Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system works great. It's not perfect though. I wish there was a way to control the volume of the music playing through the camera into the room. I also get some screen glitches from time to time. I really like the fact that you can move the camera up/down and left/right. The night vision is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera movement, Long battery life

    Rated 5 out of 5 stars

    Solid video baby monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as described. The cameras ability to move up/down and left/right is awesome. The range of motion is so good, we never have a hard time finding our baby no matter how poorly we place the camera. The microphone is extremely sensitive and picks up all noise around it. This is a 720p camera, so don't expect HD video. Even at this resolution, you will have no trouble seeing what your child is up to. The display last about 5 hours on battery and the camera 3. We are very happy with this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera movement

    Rated 5 out of 5 stars

    Very good monitor for when the baby is in the crib

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so we could completely close the door to the bedroom that our 17 month grandson sleeps/naps in when at our house, and still be able to hear and see him. We've used it several times since the purchase and it's worked great. Good audio. I'm undecided on the large color monitor...the picture is good and the camera can be panned up, down, left & right so you can keep the little one in screen. However, the color benefit is minimal because when using it in a darkened room (and it's usually dark when you want them to nap or go down for the night) it's only black, white and gray. I really like the 5 inch screen.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Duckpond! Thanks for sharing your feedback with us! It's great to hear you're enjoying your experience with your baby monitor. Indeed, when the night vision mode is on the image will only show in black, white and gray. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at supportUS@motorolastore.com. We will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well did the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have the best image quality but the sound and monitor work great all over the house. Zero issues of it dropping the signal. We had the Optix camera but the monitor and camera dropped signal anywhere in the house, even when we were just standing on the other side of the wall. As a new mommy, it was scary to have the Optix keep dropping. We have used the Motorola for over a month and have not one issue. I also purchased special blackout stickers to put over the bright lights and it helped immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the phone connection Good coverage and resolution

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Long battery life

    Rated 5 out of 5 stars

    Awesome Value and Works Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and get running fast. Only issue is that you need to have the camera far away in order to get a full view of the crib or bed. Seems to be a bit zoomed in. But other than that it works great and the battery lasts a long time on the video monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great monitor!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our prior Motorola monitor. 5" screen offers much clearer view of crib and the monitor battery life has improved. Great improvement by Motorola on the adaptor port as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good baby monitor

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and daughter-law for Christmas. They had their baby the 1st week in January. My son is very tech savvy and had no trouble hooking the monitor with camera. I read several bad reviews and several good reviews. I decided to take out the 2 year Geek Squad protection just in case. So far, the are pleased with this set up.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Creading! Thank you for sharing your feedback on your Motorola Baby Monitor with us. If there is anything specific that can turn this into a 5-star experience, then please let us know either through Live Chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at supportUS@motorolastore.com. We will reply to you as soon as possible and will do our best to turn this into the product you were hoping to get. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera awesome quality. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great baby monitor!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our (very) old monitor died on us so we went shopping for a new one. We did research and bought a different monitor. We were disappointed! We returned it and did more comparisons. We purchased the Motorola and we are very happy. The picture is great, the monitor lasts a long time on a single charge and we love the ability to move the camera remotely. We took this monitor camping and we were able to keep an eye on our baby from great distances. We did have to buy the "spider" connection in order to mount it at different places. That makes the monitor even more versatile! We highly recommend this monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera for child!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade this camera for our daughter's room and its great! stand alone (not connected online) and safe!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what we needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our current baby monitor took a dump and we needed a replacement ASAP. This unit was available for pickup at our local Best Buy and it clicked the boxes. Night mode, pan and tilt we’re what we needed to have and we have been happy with this unit so far. It hasn’t cut out or lost signal and the image quality is decent. Screen size is acceptable and not tiny by any means. Battery life is great, we use it for naps during the day and charge the unit at night.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Long battery life

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy to set up. Battery life is great.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Joey! Thanks for your feedback! I am happy to hear you're enjoying your Motorola baby monitor. Please feel free to reach us either via live chat or email, should you have any questions or run into issues. It will be a pleasure to help. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at https://motorolastore.support/en/. You can email us at supportUS@motorolastore.com. We will reply to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Rated 3 out of 5 stars

    Not good not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not entirely certain what to expect from a baby monitor - maybe I want too much. I wanted the quality of the picture and the stats like the Owlet and other fancy smart cams, though I also wanted to be able to control the picture to adjust the camera view if needed (zoom, tilt left/right/up/down). The price for this and the owlet were the same. The good - I can move it to other rooms (I did not mount) when I move baby to other rooms, so I can watch her wherever I need it to be. The bad - the picture is not very good. The zoom and camera angle adjustments do not work great unless it was mounted exactly like I would have he Owlet. It does not connect to my phones or wifi, it is on its own frequency (this could be good or bad, depending on want). Would I get it again? Probably not.

    No, I would not recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello C2013, Please note that the MBP36XL is a non-WiFi baby monitor and therefor you will not be able to pair it to the Hubble for Motorola Monitors app for live streaming. As for the image quality, if you do not mind, we can double-check this, all we would need is an an image showing it during daylight and night vision mode. For this, please out to our support via email or Live Chat? Our
      Live Chat is open Monday to Friday from 8 am to 8 pm EST. If you email
      us, please put ATT: RM Team as the subject. Our support contacts can be
      found on the box or in the user's guide, and we will get back to you as
      soon as possible. Kind Regards, Mike & the Motorola Support Team Binatone

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Monitor!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing. The picture and sound quality is great. I love that it can play music and that is displays the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera the quality is good screen is good size.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello, Jag2! Thank you for sharing your feedback on your Motorola Baby Monitor with us. If there is anything specific that can turn this into a 5-star experience, then please let us know either through Live Chat or email. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Find us at motorolastore.support. You can also email at supportUS@motorolastore.com. We will reply to you within 24 hours and will do our best to turn this into the product you were hoping to get. Kind Regards, Cassia & the Motorola Support Team. Binatone

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Baby monitor

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. Purchased after having my little one. I have yet to have any issues with camera or monitor.

    I would recommend this to a friend