Customer Ratings & Reviews

It's a good fast machine. it plays all of the games I want as fast as I want there is no lagging. The price was right. And I like the aluminum frame and the fan control this is a great machine

This gaming PC offers more features than higher-prices laptops from Alienware, ASUS, Dell, and HP. Where else can you find a 512-GB solid-state hard drive, plus a 7200-rpm, 1TB hard drive, with 32 GB of RAM and an NVIDIA near-top-of-the-line graphics card, all in a lightweight, slim case, with extra features like an internal fan.

Excellent graphics and gaming speed. Surprising keyboard and mouse pad. Screen has terrific viewing angle and color saturation. Poor sound, no base and very tinny. Tried downloading new driver, did not help. Much better wearing headphones.

on the initial use windows 10 would not update so i was unable to do anything with the computer. a reset solved this issue. I have not had the time to explore all of the featutes of this laptop as of today but hope to begin to do so in the near future

First one had color banding issues even after updating drivers, etc. 2nd one has same issue. This line was built with bad monitors. Check out amazon reviews for this too.

This computer is a power house and very fast with ssd drive

Right out of the box I noticed dithering issue with color banding. Updating the drivers and going through options proved fruitless. Then I noticed that the screen only has a 60hz refresh rate which is ridiculous for the amount of graphics power that's supposed to be under the hood. I should I have realized for the price and lack of mention of the refresh rate in the online specs that I was going to be disappointed. Further research online finds that many others have had this exact same problem and are told that the monitor is bad and to get it replaced. Ever the replacements have issues, according to other online reviews. Will be returning first thing tomorrow morning.

About a month ago I bought a GT72VR, I was starting my Master's program in Game Development and needed something portable that could handle VR. Excited like a kid on christmas, I installed all the necessary software to start doing my projects in these great machine. After three days of use, it died. It would boot and crash, a never-ending cycle of BSODs. Fine I thought, I'll use a recovery USB. BSODs there too. FINE! Fortunately I bought a GeekSquad plan, they nonchalantly said that it's probably nothing and they'll have it up and running by the end of the week. Days go by and the phone never rings. I decide to call them and they tell me they haven't been able to restore it because the BSODs are being caused by a faulty motherboard and that I should just return it and get another PC. I decide to do exactly that, sadly the GT72VR wasn't available anymore so I had to get a GT62VR that was $100 more expensive even though it had a smaller screen due to having more RAM and double the SSD storage. At this point I'm a broken man, so I just go with it. Again, a week goes by and I get the new notebook. I AGAIN install all the necessary software. Go to class and I use it normally. Everything's all well and good. Class is getting really interesting so I close it down to pay attention. After a few minutes I open it again and most of it turns back on, but the display is still off. I remembered MSI has quite a... colorful FAQ of common issues. Nada. I google the symptoms and I find two solutions: Let it charge to full capacity and reset the battery. Didn't work. Manage to get it working with an external monitor. So I updated the drivers, nothing. I rolled back the drivers, nothing. Updated BIOS, nothing. Reset it to factory settings, NOTHING! This products have pretty much cost me around a full week in time, stress and money. I don't know what was MSI thinking when selling these builds but I'm certain they didn't do their quality assurance thoroughly. I don't know if the hardware it's just not fully compatible with Windows 10, or if they tried playing god by putting the GTX 1070 and failed miserably, but they screwed something up. IF, and I say IF, I get a gaming notebook, it's not going to be MSI. They pretty much ruined gaming laptops for me. I can't trust them, and I'm now weary of other brands. So heed my warning, return your product ASAP if you can, because I personally can't recommend any MSI products nor their lazy, almost non-existent, customer service. Hopefully MSI reads this and instead try to make better products in the future and improve their customer service.