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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Cons mentioned:
    Cooling system, Wifi issues

    Rated 1 out of 5 stars

    wifi keeps dropping. replaced and broke again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2018 model with NVDIA Geforce GTX 1050Ti model. From the beginning I consistently had wifi problems. Within 8 months, wifi totally didn't work. Bestbuy then sent it to a facility in Kenturky to change wifi chipset onboard with warranty. Got it back after 1 month later with Covid19 situation. It was still the same hit or miss situation with wifi, only to totally break again after 3 months. Bestbuy refused to fix it due to warranty being only 1 year although it was the same problem. I believe the cooling system is not sufficient enough to cool it down causing wifi chip-set to overheat and break down. NOT recommended

    No, I would not recommend this to a friend
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