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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the My Best Buy Total™ Monthly Membership for its overall performance. Customers feel that everything about the membership is awesome and good.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 267 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple - MacBook Pro 14-inch Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Apple MacBook Pro 14 inch laptop with with Apple M4 chip for my birthday last year in December. So far it's still running smooth as I use it for school work and personal use including running Minecraft and making music on garageband. Some of my favorite features are the fingerprint ID button which always comes in handy when it comes to entering a password, and the iPhone mirroring ability which is amazing. The storage space is great and I do not have any complaints about this product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the products I have the member ship is great I love the two year plan for all the protection on the items and it’s completely free the things I love the most is my head phones keyboard and mouse that I got the Logitech g2 pros are the greatest head phones of all time and also I have a steamer that cleans the Floor from you guys that I got for my grandmas birth day everything I own in my gaming set up is from Best Buy and I recommend all the stuff because if you become a total member, you get a lot of great deals but keep up the work Best Buy love your guys store and I looking forward to seeing how you guys are doing all’s well rui

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORKHORSE!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IBP Y40 GAMING COMPUTER. AWESOME MACHINE WITH 20 CORES, 4070 VID CARD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a refrigerator and l check on every company that I can, finally l get this beuty full one on bestbuy.com really good brand and the price doesn't have comparison with the others that l check. Im really happy with my deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a big tv and having this gives me the assurance of getting it fixed if something goes wrong. I can’t lift it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful healthy flowers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best prices for big healthy flowers. And they're bouquets are always fresh and beautiful that's what I'm hooked on at Sam's Club

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Omen- 40L Gaming Desktop AMD Ryzen 7 7700-32gb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good prebuilt desktop PC, for the price and specs pretty good do recommend for the price it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I love the coverage that this membership gives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total is like Royal Treatment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed it and the perks, such as ease of purchase, discounts, ease with which I schedule an appointment with the Geek squad and everything else. The increased protection for my electronics is the most valuable aspect of all, though! My computer, my dryer, my CD player were all bought under that bumped up warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has come in real helpful when my pc needs work or repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    681 Schiller Ave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store. I recommend buying from them. Everything they have is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But Total Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient for devices and very helpful staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if you have a lot of devices you have bought from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used seems a waste of money but when used was spot on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thw number one second three

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and at the table it will be there with the place and then will be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure of any benefit to membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I haven’t seen any good in having it yet the times I have bought items I’m always told there are no discounts on those items. And I’ve never needed it for repairs so I feel like I am just wasting money at this point and wondering why I still have not canceled

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of Mind + Perks = Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Total membership mostly for the tech support and protection plans, but I’ve been pleasantly surprised by how much value it actually offers. The 24/7 Geek Squad access has already saved me twice, once with a stubborn laptop issue and another time helping me to fix another issue I had on my custom-built gaming desktop PC. No long waits, no extra charges, just solid help when I needed it. The included protection on most purchases is a huge plus. I used to skip extended warranties, but now I don’t even have to think about it. It’s built in, and that peace of mind is worth the monthly fee alone. Also, the exclusive member pricing and free shipping perks have made a noticeable difference. I’ve already saved more than the membership cost just from discounts on a few accessories and games. If you buy tech regularly or just want reliable support when things go sideways, this membership is a no-brainer. It’s like having a tech-savvy friend on call, and who doesn’t want that?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Easy to use and does everything I expect a computer to be able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a review of my Best Buy monthly membership subscription. When I thought about cutting cost I looked at this monthly subscription. After researching exactly what the monthly membership covered, I thought it was important enough to continue the monthly membership. I fact, I recognized that it was well worth the cost to have technical support at my fingertips. I purchased a Sony Television, soundbar, laptop etc for my household and needed protection from Best Buy to keep all my tech toys working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Not a Techie? This Membership Is a Game-Changer”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a tech expert, and honestly, I don’t want to be. That’s why the Best Buy Total Membership has been such a game-changer for me. For just $15.99 per month, I have access to professional, reliable help whenever I need it. Whether it’s setting up a new device, troubleshooting a computer issue, or figuring out why something isn’t working the way it should, I don’t have to waste hours searching for answers online or worrying about breaking something—I simply turn to Best Buy’s team of experts. What makes this membership so valuable is the confidence and convenience it provides. Instead of stressing over technical issues, I know I can count on knowledgeable support to get me back up and running quickly. It’s like having a personal tech team on call whenever I need them. If you’re like me and don’t consider yourself a “techie,” this membership is absolutely worth it. For less than the cost of a nice dinner out, you get ongoing expert help, peace of mind, and the comfort of knowing you’ll never be left alone to figure out complicated technology.

    I would recommend this to a friend
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