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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 6,287 reviews
  • Rated 4 out of 5 stars

    Works well, but is it spying on me?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like these. I am not crazy for the Google assistant. I could swear I start getting google adds after talking about a product with my wife. It makes me think this think is listening in. Also, it would be nice if the "points" had jacks to plug into just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several reviews I settled on Nest Wifi Mesh. I was not disappointed. Took a little time to fix settings on my Verizon modem. But once done I saw a hefty bump in download & upload speed. Have no complaints with this at all. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe the best router I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works...well usually! It does occasionally have trouble passing me off between each node, but it doesnt happen all the time. I would appreciate some additional granularity in the parental controls and visibility of activity by device, but otherwise it's pretry great. The app is also easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bugs galore! Avoid if you actually want good wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have since returned my units but have a few thoughts on Nest Wifi that need to be shared. Pros: Setup was easy and intuitive within the Google Home app. Various levels of settings were useful and allowed for moderate network manipulation for those needing to do things like address reservations and port forwarding. Cons: Bugs galore. Within 20 minutes of completing the setip and getting a good number of devices on the network, it became immediately obvious there were both speed degradation issues and poor connection strength issues. My space only 1200 sqft and with maximum of 1-2 walls between the router and the device. I pay for 750 down and up but would barely get 75mbps and that was standing right next to the primary router. The slow speeds were a noted bug by Google in the beginning of 2021 and still hasnt had a firmware update to resolve the issues that were prevalent on Google's forums. The additional bug was that WiFi would constantly drop and require daily reboots of the network. I experienced this multiple times in the three days i had this setup. As an IT professional, the lack of proper firnware updates from Google and the poor experience of using and staying connected to the WiFi is simply unacceptable for a consumer level product at this price and from a company like Google. If you want reliable internet in your home and specifically need it to be a mesh network setup, use either TP-LINK Deco or Eero.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Swarley, we truly appreciate you for sharing your feedback and thoughts about the Nest Wifi, and we’re sorry to hear it didn’t meet your expectations. We’ll make sure to pass this information along to the right team to work on improving the products and the services we offer. We understand you returned it due to this experience, but if you’re willing to give Nest Wifi another try in the future, we’d be more than happy to provide you with services and assistance through our support link here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great connection. Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works well. I upgraded a current Google WiFi mesh with the new Google Nest. If you are going to keep some of the mesh components from the older Google WiFi make sure you read the directions first before you start all over on the Google Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with this Wifi. The only issue I have run into with it is that our PS4 struggles on it. I did find a way around this by creating a separate guest network for it. Other than that I have been really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi solution

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi extender. I was able to update my router and put the other points in the two opposite sides of the house. So now I get WiFi all over the house and outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Linksys router and were constantly having issues streaming especially with multiple devices. The Nest WiFi router has been a huge step up, no more delays. The point has been a nice addition as wel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Signal Difference And Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home is large and we utilize a lot of outdoor space, so this has notably helped maintain wifi connects in previous weak areas. Bonus is that I didn’t realize each point served as a smart speaker! Sometimes Google has trouble complying with voice commands, but no real complaints. Super easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good routers. I was having issues with the ones that Spectrum gave me and as soon as I picked these up everything seemed faster. I would highly recommend these if you are looking for an aftermarket router option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new google nest! We looked for it on Amazon, then I decided to check a local Best Buy for their price. Found out it was the same price. So I supported my local business and was able to pick it up that same day. Thank you Best Buy and Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Mesh Router Available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this product. I have it in my on home and now added it to my in-laws home. It is incredibly easy to set up and does a great job increasing signal range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! My previous wifi setup was spotty at best and constantly caused everything connected to it to slow down. After I connected the Google Mesh that all stopped. I can be outside my house now and still be connected to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the deafult router my ISP gave me and can definitely see a difference. No longer does my network randomly drop out multiple times a week. Especially with the multiple access points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wifi coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using wifi extenders and still had problems with dropping my wifi connection. This mesh router has solved the problem and I no longer have to sign on to a specific extender as I move through the house. I highly recommend this mesh router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. My son used to “lag” out when playing his PS4, with setting up one of the WiFi point in his room.. no more problems. Our tv actually streams without buffering now. I’d recommend to anyone wanting a better WiFi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for smart homes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and mostly meet all my needs with the exception of needing more options on the parental control and being able to block individual sites. But was an absolute necessity for the amount of smart devices all over my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mesh Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi service I had with my Orbi was not able to get service down to my basement and second floor but the google nest mesh router is able to have full service in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome update to the Google Mesh 1st Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the built in speaker, I can listen to music throughout my whole house (in connection with my other Google Home capable speakers. It isn’t very loud however it wasn’t intended to be for a whole home speaker system. The WIFI range and speed is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wifi throughout the house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now have Wifi everywhere in the house after using the 3 mesh system. Before I lost signal or very low signal in many parts of our 4000 sq ft home. I would recommend this to anyone with a large space. Our home is long and narrow and the 3 units work well.

    I would recommend this to a friend
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