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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,287 reviews
  • Rated 4 out of 5 stars

    expensive for the performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a little difficult as one of the mesh points didn't recognize and everything needed to be redone twice. After that the system has been working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these because my Wi-Fi was not working properly. These are a game changer. Wi-Fi is working and the speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have a reliable router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old router dropped movies and would go off totally at least once a day. Ease of installation? No the Geek squad had trouble connecting our printer !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Range for my Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to connect more devices to my Wifi network. The on-board Google assistant works just like a smart speaker. Plus, it looks awesome sitting on my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made everything work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this because I kept losing my connection while streaming. It totally corrected the problem. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and connect new house in mins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house and had whole house and all of the family connected and streaming within a few mins. Consistent WiFi strength all over the house and yard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was having problems with my Netgear router, basically connection issues on my various devices. I had heard mesh system would be the way to go but I had similar issues with Google nest WiFi as well. Stayed connected where the main router is but not anywhere else. Had rebooted the system multiple times, many times it wouldn’t connect even to the access point and this being in the same room. Decided to return this ina bout a week unfortunately. But it is a very good mesh system for those who it works. Would recommend trying it atleast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buffering what???

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely makes a difference with all the devices I have in my house. Not nearly as much buffering on my live streaming. And I’m STILL not using it to its full capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh works - I am able to walk around the house using FaceTime with no dropped connection. Built in speaker is pretty good to play music.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too unstable for me.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the idea of these and the built in google assistant but unfortunately it just kept dropping out for me. My house is about 2000 sqft and I had them places probably about 50 feet apart with 2 walls in between and the connection would cut out several times a day. At this price tag I was pretty disappointed, ended up switching to 1 strong router that looks like a mothership. Pretty though.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ToniXD, thanks for posting your review. We're sorry to learn that your Nest Wifi keeps dropping its connection. This is not the experience we want you to have. If you're willing to give the product another go, It may be helpful to try the following steps to see if the Wi-Fi performance and connectivity will improve:

      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      If the issue is still there, we’d be happy to take a closer look into this issue. Please visit our Google Help page here and we’ll do our best to help: https://support.google.com/wifi/gethelp Nest

  • Rated 4 out of 5 stars

    Helps solve a poor internet issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices very much helped spread our internet capabilities. Total tech team installed for me and I am quite satisfied. Non-obtrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart WiFi System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, Navigate and so many customizable options. Additional speaker with the point is definitely an super add-on with superior audio quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, easy to monitor, just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than previous Google On Hub, WiFi has been stronger and mesh network seems much more stable than previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wifi upgrade must have!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the home since we had weak signal in the upstairs area of our house. Able to stream 4K from the far extents of our home now! Very easy install too!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. But the switch between different points still causes a very short network interruption. This is my only complaint so far. I don't have a high bandwidth requirement though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with internet connection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does make a difference on the internet connection. Was recommended by the guy installing our cable. Wish I would have gotten it a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, fast performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this up was fairly simple. Must have access to internet via existing method in order to set up. The UI takes a little getting used to. Overall a nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi + extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fios and I hate the idea of renting the router. This mesh wifi def replace it and gives me more wifi coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Expensive, but pretty good. I'm not a fan of the Google Home app for Wifi. The Google Wifi app was better. Not the fault of this product line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my wifi problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a weak wifi signal in the basement and upstairs bedroom and the Google - nest system solved these issues and now get a strong signal throughout our house.

    I would recommend this to a friend
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