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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,287 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Definitely a great purchase for anyone wanting to run a mesh system. Especially if they have a google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice command feature worked so well it had me getting a Chromecast and Ring doorbell now. The mesh internet took me from semi-frequent drops to a steady connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is covering a three-story large building and penetrating brick walls. The connections have been strong throughout without interruption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and have them in my large house on different floors. They make it possible to have great internet service everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Great Speaker/Wifi/Router Smart Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little bugers have been great. No issues and wifi has never been better. I like that they are a hot spot, wifi and speaker all-in-one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Mesh Solution!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Wireless Mesh Network Router System for larger homes that don't have ethernet wiring.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps loosing connection to satellite.I do not recommend buying this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Eladio. Thanks for letting us know about the issue. We're sorry to hear that your Nest Wifi keeps disconnecting.

      Reliable connection between Nest Wifi Routers can be affected by a few things: the size of your home, distance between routers and possible sources of interference. Here are some recommended steps you may want to try out to improve connectivity between your Nest Wifi Routers:
      As a general rule, points work best when they’re about 2 to 3 rooms apart. As an example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it halfway in that direction.
      Try to place it in an elevated position, like on a shelf. Nest Wifi Routers work best when they can see each other with a clear line of sight.
      Barriers like heavy furniture and walls made of thick concrete or brick can affect Wi-Fi performance. With additional points, it'll be easier to strategically place them in a way that avoids obstructions.
      If you have a house that spans more than one floor, we recommend adding an additional Wi-Fi point to create a strong mesh throughout the home.
      If you have a larger home, we recommend checking the number of Nest Wifi Routers you will need to add to improve Wifi signal coverage on this help link: https://support.google.com/googlenest/answer/7182840

      We'd like to help check further on the issue that you're experiencing. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy setup, great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the router and extender set up in 15 minutes. Everything has been working great and the app is really easy to use. Definitely would recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, after having this hooked up for 2 weeks, it is working really good. Haven’t used all the google features too much yet, but there are no dead zones in a 3 story townhouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Except that one morning I woke up and a firmware update failed. I reset the units and all is good since.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi FrankB, thanks for giving us a review about the Nest Wifi. We’re glad that you find it a great product, and we’re sorry to learn that you ran into an issue with the firmware update before. If your Google Nest products have a reliable internet connection, they should update their software automatically. You can also set your phone to automatically install the latest version of the Nest app and the Google Home app. Meanwhile, if help is still needed, please don’t hesitate to contact us anytime through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Beat Investment for home WiFi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for my home internet, especially since I am working from home more frequently. Also none of my Netflix movies buffer anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have fiber internet but we’re having trouble getting a full signal in other rooms of the home this was an absolute game changer. Got full 300mbps 3 rooms over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, setting it up was one of the easiest things I’ve ever done with a smart device. Love the ability to control device access and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup Better WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with the online tutorial. I now have good Wi-Fi service throughout the house I am technology challenged and it was still an easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works great do recommend the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expanded my internet had problems with my ring device staying connected no more problems works great and really like the connection with my Bluetooth device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good prdocut for home Mesh network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but installation is not that simple. I added additional points to existing network and it was a lot of fuss an retries

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi YanivRec, thanks for sharing your experience. We regret to hear that you had challenges installing your Nest Wifi. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need assistance, our support team is always here to help. You can call us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    East to set up ans works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace the modem/router wifi due to inadequate coverage for a large house (4500 sq ft) They work great so no more extenders or access point with different logins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi from head to toe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product 2000 mules is an eye opening documentary about voter fraud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm just doing this for my reward points.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like watching the office It's a good show I have been watching the extended superfan episodes and they are really good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi & 2 Points

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Nest Wifi Router with 2 Points . I was Unsure What I was getting in to . But I like them this goes with all my other Nest Products

    I would recommend this to a friend
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