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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,889 reviews
  • Rated 5 out of 5 stars

    Really happy with the lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to get installed, especially with the WiFi, but now that it’s working - love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add to the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can lock and unlock my door from the nest app. Controlling my AC and door lock in one app is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great functions, definitely worth the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the tech, and brought it home but it didn't fit. That's too bad b/c all the features make this a great device. Looking for a new one at some point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock. Works great for roommates. Some issues with internet access at times though. Battery lasts about 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't completely intuitive to set up, but once I figured everything out, it works great and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this once before at a different location. it was so reliable I purchased it again for the new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, the app is easy to use. We are happy with our purchase and highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about 8 months since I have the Nest X install in my home, I’m happy to say no problems with the lock, one of the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this lock. The only issue I have with it is, you can use Google Home to lock it but, it won't unlock it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's really a good idea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I don't need to use a key anymore, no worries if I forget my keys, simple to use and setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has had SO many issues since we purchased it - I wish I would have just returned it. Issues ranged from it disconnecting all the time, having to reset the lock, reset the nest connect - RESET RESET REST - if you ever have to reset your router forget about accessing your lock again. Currently the lock won't lock - and I will have to spend hours figuring it out or just buying a different brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but the sensitivity on the front keypad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected and it links to the google hub. Only con I have found is the keypad is a little difficult to engage at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to setup on the phone. Once it was setup and I figured everything out. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart lock in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Yale smart lock works perfect with me. The integration with google home and my samsung smarthing hub are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the simplicity and the aesthetics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock looks good, both the physical materials and the software user interface. I love the simplicity and the aesthetics,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I have purchased by far. I will be buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one of those can’t live without things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one of those can’t live without things- seriously I have no clue how I lived without this technology AMAZING

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No door sensor so if you leave the door open it still locks after a few minutes and you can’t unlock it from google app. Everything else works well.

    I would recommend this to a friend
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