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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,889 reviews
  • Rated 5 out of 5 stars

    Main Entry door and basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, both in electronic and mechanical functionality! Bought 2 of them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two and am going to buy a third. Get the longest warranty you can get, best money ever spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the functionality of this lock. The only reason i didn't give 5 stars is because I think the look of the interior side could be nicer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, subpar technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up seems a bit difficult and the app doesn’t always work they way you would expect it to.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matthew, thanks for taking the time to share your feedback. We regret to hear the challenges you have with Nest x Yale Lock. We value your feedback and it will greatly help us in improving our products and services. If there's anything that we can help, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Im secured !!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now I secured …. with this product you can closed your eyes ,,,,,and your and your love ones are secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock with nest compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this lock works on my nest app with my cameras and door bell! Super nice finish and great build quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough install but great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It was VERY difficult to install, so get it professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed, replaced another lock with this one. A great replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for property owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this lock for a house for rent and it's very useful because I can assign passwords for my clients only when they are supposed to occupy the property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock and good quality. App is easy to use. You can create as many user and be able to track activity of each user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient, allows you to assign multiple passcodes, and recognizes multiple people in your home (by phone). Auto-lock feature is nice, but doesnt recognize if the door is open or closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock. Having a lock that uses an app and google assistant to lock and unlock is great! Highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great contrast, identifies faces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and recognizes people I have labeled as familiar faces, to tell me when they're at the door. 10X better than Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of getting nest products throughout my house. Great product and addition to my nest security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my house! Easy to set the code and awesome to unlock and lock from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, thus far reliable - wish it came with more locking featers

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TexRich, we're glad to hear that you liked Nest x Yale Lock. We'd like to learn more about the features that you would like to have. This will give us a better idea how we can improve our products and services. Please do not hesitate to contact our support team for any questions you may have about your Nest x Yale Lock. Here's the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome Smart Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a cool security feature it has, and above all else, I have complete control of my AC's functionality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for a few weeks now!! Such a great purchase for us. It lets us double check when we lock our door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock if you are using a Nest/Google Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with lock, used professional installation but was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new door lock is a flawless wonder. I don’t know how I managed without it before. Worth every penny.

    I would recommend this to a friend
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