Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,889 reviews
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Don’t like touch screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks great. But I cannot stand the buttons. The sound effects indicating that you’ve pressed a button don’t always come through. So it’s unclear if the button has been pressed. I regularly have to re-enter the code, simply because I repeat a number because I’m not sure if I’ve pressed a button. And you can’t enter the numbers fast, because again, the sound doesn’t keep up with the buttons.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Barkeben, we´re sorry to hear that you disliked the buttons of Nest x Yale Lock. We´ll certainly pass along the details of your feedback to our product team since we´re always on the look out for ways to keep improving our products and services. There are a couple of ways to lock and unlock Nest x Yale Lock, and we recommend making the most by using the different ways listed below:
      - Use the Nest app.
      - Use the Home app.
      - Use the lock's keypad.
      - Use One Touch Locking.
      - Tell Google Assistant.
      - Use the lock's thumb turn.

      We recommend checking out this link for a more detailed guide on the features we highlighted: https://support.google.com/googlenest/answer/9218571

      We´d also be happy to answer any questions you may be having in mind by visiting us at the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Keeping safe

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very easy to install only thing to say is beware when you're doing the connect make sure you're on 2.4 on your Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my door lock. I would recommend this door lock

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Awesome digital lock with tons of perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock bought it for our beach condo we can assign codes that can be changed and it can notify you when they unlock the door you can unlock it from your phone Love It

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    WiFi lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- perfect front door lock for long distance rentals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this like for five months and it has worked very well. I love the convenience of not having to use a key and being able to let people in via that app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Locks

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price might be on the high side but functionality is way worth it. Unlock by phone or touch pad. Receiving notifications every time the door lock is opened or close is nice. Especially when you have young ones who like to unlock doors. I use it injunction with google assistant. Now if I do forget to lock them before going to bed I can just use a voice command to lock them. FYI, locks will not unlock with voice command. It's actually a safety feature so they don't get unlocked by mistake from a miss interpreted google assistant command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale smart lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lock it give you the option to disable if you want or give access code to family members

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deadbolt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything it advertised. Easy install and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can lock and unlock with my phone. Also can set it to auto lock so it locks a few minutes after unlocking. Super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    New lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Yale lock no keys involved I also like the fact that I can give people different codes and know who is coming in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to give guests access

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it for one of my investment properties and very easy to give guests access. Specially if managing short term rentals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product in the Nest Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any other nest product, then this is a no brainer to get when choosing a keypad for your door. It is very easy to install, and even easier to use with the Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so we could have cleaners clean our house when we were at work. Combined with Nest doorbell so we could see when people arrive. Combination works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!! to have the ability to have multiple users and unlock any time is awesome. The best feature might be the auto lock!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with my Google home well

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my front door. Very useful for unlocking the door when I can’t make it to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installation is definitely more than a 7 minute youtube video. Getting it aligned was a pain. I do really like the convience especially if youre already a nest user but the price is high.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Love this lock!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock makes me feel much safer the way it locks automatically. I never have to remember if I locked the door again. It looks very nice on my door as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn’t live without it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly with a few door adjustments. We literally love this thing. It’s so nice to avoid giving out keys to neighbors and everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best ever

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is a lifesavor! i love this lock so much! easy to use for me and my kids and i love the features it offers for my phone :)

    I would recommend this to a friend
Sponsored