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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 259 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the ease of use and strong performance of the AC1200 Router with 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate its reasonable price and reliable signal strength, extending to multiple rooms in their homes. Positive feedback also highlights the straightforward setup process and compatibility with various internet providers. The compact size is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 259 reviews
  • Rated 3 out of 5 stars

    Do not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until 6 months my internet started slowing down quite a bit. Had a technician out spent time and money only to find out the router/modem I purchased 6 months earlier no longer works. My second netgear product to fail.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KristenG,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older NetGear model with this. We're a few months in and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good although I think I had to end up getting a different one for the wireless cable box we ended up using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great choice for a router/modem combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and offers the speed I need at a price I could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and haven't had any issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a while now and it’s been working very well with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for me, very easy to set up and get started with the on line support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good on this modem with built in router. It seems to work as stated and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got rid of all my cabel equiment including the modem. Once i was able to get new modem/router combo attached i was off to the races so to speak. Everything is in good working order. The modem is way faster then cabel company moden ever was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NAS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome and it work great for Comcast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very fast in delivery and the service is super practical, it's excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great router and excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for less than 10 devices after gets slow and spotty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Doesn't take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up and not really huge. The password is cute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its easy to install and work with and it's economical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's pay less monthly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NetGear router is saving me hundreds of fees from internet rentals. Everyone should own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , works very good. Every where in my house i get good internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router provided a fast and integrated internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value good reliability good price............

    I would recommend this to a friend
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