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NETGEAR - Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 5259 reviews

94%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Vast improvement over my old cable modem/router

    Posted
    NGBmedia
    • My Best Buy® MemberMember

    Initially I planned to purchase a high end Asus router as I have used them at work and in the past and they have great -- but the other day Comcast upgraded my area to 100 meg service, and that caused my circa 2010 UBee modem to completely choke. Usually I shy away from integrated modem/routers, but I also had an aging Netgear N150 router in my home theatre by the cable modem -- the reviews on this unit looked good, so for about the price of the Asus AC-68 "router only" I was going for -- I was able to get both a decently spec'd router and a *high end* cable modem with 16 bonded channels (most are 4 or 8) -- which will future proof this thing for up to 600+ megs, should Comcast upgrade my speed over the next few years. Setup was a breeze -- Netgear has partnered with Comcast to where all their MAC addresses are in their database. You simply turn it on, connect over WiFi and a Comcast sign-in window appears -- you log in, and it automatically scans for the MAC address, and swaps your old with the new. Absolutely painless -- but they do get a slight ding here: This process set my modem up with the "old" speed of 50 megs and a very slow 1 meg upload... I had to call in to support, and they told me that they had to create a "billing slot" and that although the automated system activates the modem, it doesn't swap it onto my billing side, and that has to be manually done... That said, he said it'd be no problem to take care of this for me, and he did so... ...and WOW... I am blown away. Once this thing was provisioned, I now am enjoying 125/15 meg service consistently. I have never had a modem that actually delivers MORE than the cable company promises (100 megs in my case), and this thing is pulling down 125 consistently -- reading online, the 16 channel bonding basically ensures that there are clean channels that can be used and it can eek out every last bit of speed that your provider allows -- and I must admit, it's working quite well. One other plus: the lights on this unit are not obtrusive; it has all the usual status lights, but they are all small, uniform green, and are mostly steady with the occasional slow blink. Since the modem is near the home theatre this is a welcome change... my old UBee modem had garish blue and green lights that were large and blinked in all sorts of ways. So overall, I am quite impressed... it is a bit pricey -- but when comparing the cost of a high end AC1750 router and a 16 channel cable modem, it's about the same price, all in one package. I'm knocking a star off due to the automated system not provisioning my account correctly (so make sure and check your speed and call in if it seems too slow) The only next test will be longevity... hopefully I get years of service. That's the problem with all-in-one's: if the modem goes out first I'll have an extra large brick of a router, and if the router goes out first I'll have an extra large brick of a modem -- which will either mean buying the whole shebang again, or buying a modem and/or router when the time comes which defeats the purpose... But overall, I'd recommend it At the fees Comcast charges for a wireless gateway, it'll pay for itself in under 2 years -- and is fast enough that provided the longevity is there, shouldn't go obsolete for a good 5-8 years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Major Improvment Over Comcast Rental

    Posted
    Kevyn

    I have been looking at that $8 equipment charge on my Comcast bill for 5 years now, and I wondered just how much one of these things were worth. Turns out I have spent ~$480 on what is a $200 device. Lately, I have been having issues with connection speed. Over the past few months all of my devices have been showing 12 to 15Mbps download, and 3 to 5Mbps uploads on tests. I am paying Comcast for 105Mbps Internet and basic voice (which I have not used in over a year). So I did some research and found out about the minimal prices of these modem/router combo units. I also discovered many of my devices support 802.11 ac wifi, the ARRIS TG862G from Xfinity only supports the older 802.11 n wifi. Taking into account what I learned above, I decided on two things; 1. Call Comcast and drop the voice service, and return the ARRIS. 2. Buy the best Modem/Router Combo I can find. I could not be any happier. The C6300 was installed and ready to use in less than ten minutes via Comcasts online activation website. Everything is moving much faster. Test on multiple devices are now showing 103 - 111Mbps download speeds, and 10 to 14Mbps upload speeds.This is both on wired and wireless connections. Streaming movies, and games over Netflix, Video Unlimited, and Playstation Now I have not had one issue with quality drops or buffering. For $251, I have a device that now delivers the Internet speeds I am paying for. In addition thanks to dropping voice, and the device rental my bill is over 20 dollars a month lower. I highly recomend this device. If you have a Xperia Z3, an iPhone 6, or and other new smartphone or tablet this will make a world of difference. The only reason I can see not to pick this up is if you absolutly have to have Comcasts voice services. I hope this review is helpful, and informative. Enjoy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent modem replacement for Xfinity Internet

    Posted
    PhilGA
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    We just bought this modem/router from Best Buy on Christmas Eve. Previously, we had a Technicolor TC8305C Comcast-leased modem that seemed to work fairly well with our Blast! Plus 50MBbps service. However, the Netgear C6300 certainly surpasses what I believe to be a more than reasonable Technicolor modem/router. This device is geared towards the 802.11ac standard -- essentially the latest and greatest, speed-wise. It also has 3x3 MIMO (multiple-in, multiple-out) wifi capability along with excellent 5GHz connectivity. In other words, the wifi range is some of the best I've seen in various routers throughout the years and the 802.11ac standard at 5GHz is officially the fastest I've ever had my or my wife's iPhones/iPads operate in the house. Activation via Comcast was very much of a breeze; within 10 minutes of beginning the web-based activation process, the modem was online and ready to go. Regarding the firmware, while it appears that it can be manually upgraded to some extent, my understanding is that CableLabs -- the folks who deal with the DOCSIS standard (of which this modem is at the 3.0 level) -- currently maintain that all such modems (not sure if this applies to routers) are not to be automatically upgraded. Not sure how true that is, but it would explain the relative difficulty of attempting to find an explicit option in the menu system to do such an upgrade. As far as navigating the internal router pages is concerned, while it is somewhat slow (typically takes approximately 5 seconds or so for a given page to render), it isn't horrendous, and I was able to get basic password changes performed in a couple of minutes. While the device is a tad on the pricey side, so far, the device has been operating for us flawlessly and, more importantly, seems to be an excellent means of getting rid of the Xfinity modem fee (which I heard from other tech blogs some months ago that Comcast makes somewhere around $1 billion/year on).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This thing was great.. but now

    Posted
    forjat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it is at times a daily battle. I bought this 2/2015 and about 4 months ago I started to randomly lose both bands. The router looks like it is working (all lights on) but no devices can connect to it. Powering it off and on fixes the problem. But at times it seems like it happens at the most inopportune moments. And let me tell you resetting it is much more of a hassle than it seems it would ever be. Some would argue that 3 years (2.5 years) is about right for a piece of electronics that is on 24/7. But buying the highest end at the time that Best Buy had I expected more. Warranty was up 24 months ago. I paid $290.08 that day. Bought this, a pack of gummy life savers and Tax software. So I approximate on the low side i paid $230.00 for this. At $5 per month for modem rental back then, it would have taken me approx 46 months to break even.... 10 months shy /smh. And to top it off Time Warner now Spectrum will charge a provisioning fee if/when I buy a new one. I started to use an old router (E1200) for wifi with the this and it seems to be working right now. . So in summary works great but in my case it faulted out before it paid for itself. I can't recommend this based on my experience.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This All in one Works great with Mediacom.

    Posted
    ScottyD
    • My Best Buy® MemberMember

    After recently upgrading my ISP from CL DSL to Mediacom Cable it became clear to me that the NETGEAR C6300 (AC1750) WIFI Cable Modem was the right choice. With increasing service rates and rental fees, purchasing a single Modem/WIFI router was a good solution eliminating all rental fees with a single device. The Mediacom installer tried to persuade me that I was going to need the rented modem, however this was simply not true. Setup- Installation and setup were quick with no hassle. Simply download the NETGEAR Genie app. -The NETGEAR Genie mobile App is available for this device, and serves the same function as the router homepage on any web browser. Setup took less than 10 minutes. Performance- Speeds were everything that Mediacom advertised with 115 Mbps down and 28 Mbps up on first speed test. Speedtest.net WIFI- Signals are strong. Connection to either the 2.4GHz or 5.0 GHz are quick and easy with full signal throughout the house. Features - Most of the common router features can be found on this router. A dash board with status, WIFI, 2.4GHz setup, 5GHz setup, guest WIFI networks, USB share, parental control, port forwarding, DDNS, DHCP, UPnP, firewall, just to name a few. One other nice feature is the ability to scan wireless channels to find which channels were not in use. Price - for the combination of what you are getting in Router and modem capabilities coupled with saving the high monthly rental fee I think this item offers a very good value Overall this has proved to be a great two-in-one solution as both a cable modem and router with the added benefit of saving me from a monthly charge for lesser equipment. Yes, this is supported by Medicom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Major Upgrade from Xfinity Equipment!

    Posted
    AllJammedUp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We recently moved from an area with AT&T Gigapower to an area where AT&T only offered 12 Mbps. Thus, we were forced to go with Comcast Xfinity, and we opted for the Blast! service with speeds up to 150 Mbps. Significantly slower, but we figured it should be acceptable. What we didn't anticipate was the limitations of Comcast's equipment (AT&T's worked great). The router did not reach our entire house (2,200 sq ft one-story), so we bought a Wifi Range Extender. This helped, but we now had issues with our devices constantly changing networks and cutting in and out - almost worse! Finally, after receiving an email that they were increasing our speeds to 200 Mbps, we realized we needed to upgrade our equipment, as we likely weren't even able to see these speeds realized with theirs. On our Wifi Extender, I was only getting 12 Mbps on a 2015 MacBook Pro, capable of 802.11ac. This cable modem / router combo got fantastic reviews for Xfinity service, so we were in! First off, installation was a breeze! Simply unplug the old equipment, plug this in and GO! After connecting with my laptop, it immediately prompted me to activate the equipment on our Comcast account. All I had to do was enter my account information (username and password) and the equipment was activated and up and running. No phone calls necessary. Of course, the first thing I did was run a speed test (on Wifi, right next to the equipment) and I was floored to see that I pulled speeds BETTER than the tier we are paying for (234 Mbps down / 12 Mbps up). And that was on Wifi! Couldn't be happier and we're kicking ourselves for not making this change sooner. Not only are we getting the service we're paying for (and then some), but the range reaches the entire house, so no more extender and bouncing between networks. Oh, and no more equipment rental fee from Comcast, meaning that I won't end up paying thousands over the years for a $100 piece of equipment! Highly recommended!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Built well & very reliable

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Gave sometime time before a review. This is a great buy. Replaced Comcast Modem/Router. I can add access for 5g/2.4g devices really easy. Changed the SSID name as well. My LG Washer/Dryer WiFi, iPhone, tablets, laptops, Sony 4K Tv, Sony Home Entertainment Surrounds Sounds Vizio Tv & DVD Player plus guests access is handled by this Netgear have 150gb uses/ 12 to 15 mbps upload using Comcast XFINITY Service (if y’all can keep Comcast Service working)Oh I forgot my Canon WiFi Printer plus. Strong enough to cover a moderate Townhouse to back patio and to front parking/Mailboxes area. Can enough use WiFi in my Car onboard computer system to make calls, texts, ect. Works Great that’s All I can say! Maybe Netgear Will update equipment to handle more options. Everything Works! Try it but make sure its compatible with WiFi Providers Service. Speeds will be better faster as new services will be developed New Mini Satellites WiFi will be coming soon to Planet Earth + C- V2X Service Equipment for Automobile Industry. High Tech Stuff (2020-2023 time frame).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible peice of junk

    Posted
    thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This router / modem combo is a freaking nightmare. First off right on the box it says it has phone support 24/7. If I spoke Pakistani then yes there is phone support. English, not so much phone support. More importantly you can not go into the advanced settings and unblock specific ports. As a result items such as an Amazon Echo, Phillips Hue Lights, Q-see Security DVR, and many more devices can not connect to the internet to function properly. This device is made to connect your computer by cable and that's it. Smart phones, tablets, and mobile devices are all blocked. Who makes a router with the ports blocked and no way to open them or allow something as simple as a Epson wireless printer to connect. This device is trash, plane and simple. Sure it cranks out a great signal. I could pick it up all the way out to the end of my drive way 150 feet away, but if you cant connect it is useless. But wait the best part is still to come. No firewall is available even though the instructions claim there is one incorporated. There are no settings for a firewall in the menu. Within hours of connecting this I was infected by a Trojan called "Peals F!-Plock" . Something so nasty Ajax wouldn't wash it off. It required disconnecting this Netgear device and restoring my system from an image made before the hardware switch out. I went back to a Motorola product and everything connected fine. Everything works as it should. Range is a bit shorter but no ports are blocked and the advanced menu actually lets you configure settings like a (FIREWALL) Netgear - In my opinion should be avoided at all cost. They have lost me as a customer for life.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality, avoid this product

    Posted
    mattman

    I purchased the NetGear C6300 (May of 2016) to support new internet performance increases in my area and wanted gigabit connectivity for my hard-wired PC's. I was able to achieve 230Mbps on speedtest via direct-connect and wireless N speeds of around 130Mbps (system 40 feet away with N adapter). Setup was easy but the UI was very slow compared to the NetGear it was replacing. So far, so good. On day 2 it stopped working. NetGear (off-shore) support had me exchange it at Best Buy for another unit. Same performance and same slow setup but it worked for a while. Fast forward 5 months and it bricked. Reset would only flash the power button red. NetGear support finally concluded it needed replacement and charged me almost $30 for overnight shipment. Third unit arrived and setup was just as slow. This unit took an hour working with the cable provider to get it initialized for some reason. For the first night it worked fine. The next morning it would not allow for wireless access and it was constantly dropping connectivity to all websites. Resets nor reconfiguration would fix it. I worked with my internet provider to ensure they were having no problems and they could not get access to the modem on their side. Problem is the NetGear product again. I've never had issues in the past with hardware like I have with the C6300. Choice is to get a fourth one sent from NetGear and hope "fourth time is the charm" or just bite the bullet and purchase a different brand. I chose the later and will do a review once I've run it for a while (ASUS RT-AC3100 + ARRIS SB6190 modem). Initial results show similar LAN speeds but the same wireless-N system now tests upwards of 195Mbps which is a nice boost over the C6300.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement

    Posted
    forJAT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    for my time warner cable modem @ now $9.00 per month and at the time of purchase $12 per month for renting Time Warners Cable Modem this has almost paid for itself. (I bought this April of 2014) it is easy to configure and the wifi has good range. I often do online gaming from my laptop with ease and am able to get good speeds. This combo modem/wifi router powers multiple wireless gadgets to include 3 Cell phones, 2 tablets, 1 laptop and and another at times, a PS4 and an Amazon Fire TV Box all with out a hitch for t he with out anything lagging up for the most part (see cons) Cons: **Even though on different channels and at times on different bands If I download a game on my laptop on wireless (5ghz band) it will more often than not lag up my PS4 which is on the 2.4ghz band. It makes no sense to me but it DOES happen. We also have an old laptop that only utilizes the 2.4 ghz band and it will lag my ps4 up too. The latter may be user error with the 8 channels ( I don't know if there is a setting I have to chose but the former boggles me ** at times I sometimes have to disconnect from the wifi router and reconnect because out of the blue I get the "limited" connection issue but a simple dc and reconnect fixes it. This problems happens about 1 a month or so. even with the above 2 cons I would rebuy this it was a great price has more than 1/2 way paid for itself, I have room for upgrading my internet speed. I am currently on the 2nd from highest time warner tier while on my laptop and my wife watching an Amazon prime movie I just clocked 203.66mbps down and 21.53 Mbps up. I would actually rate this 3.5 stars and I would rate it 5 stars if it were not for the 2 cons that I have .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Modem w/wireless to replace Comcast rental

    Posted
    Richie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would have done 5 stars instead of 4 because the month I've had it, it did drop the wifi signal a few times(not the hardline to the modem), and it came right back. But I still would recommend, because if you want to buy the actually same box Comcast uses, it's a big price difference, remindering, this doesn't have the phone service. But the hook up, easy, did the passwords to modem and it picked up the Comcast site, and put in the info it asked for my account,and mins later, I was on, picked up all my "Dlink" cams and my printers. The last item, cause on the other reviews, knowone mentioned it . If your returning back a rental Modem like I did, before bringing back, call Comcast customer service with the S/N number and MAC number, because when u swap out, even with the internet working, on there end, it shows up as "No Modem ", so they will take a few minutes to read you MODEM ADDRESS, and also tell them the info on the comcast box, so right there, you can make sure it's taken off your bill.so when you turn it in to one of the outlets, they will look it up, and see it's all set. I also tried to 10$ a month movie/tv service, and the box streams, no problems. PS: mine is in the living room(middle of the house), and does printer in basement and reaches 75-100' to my outside deck

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Multiple Issues; Customer Support Attempts Upsell

    Posted
    Lindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This AC 1750 Modem/Router began having issues in it's fourth month of service. After multiple attempts at troubleshooting, a Comcast Representative inspected our connection, and the modem/router to ensure the issue wasn't caused by the internet service. They performed a 'reset' on the router and it began working again for a couple weeks. After a couple weeks, our home devices, to include an iSmart Alarm system, a Magicjack VOIP telephone service, our Samsung home entertainment center, and multiple phone devices intermittently dropped offline from the router. We disconnected the alarm system and Magicjack in hopes it would remedy the problem, but it did not. When calling Netgear support, they tried selling us a service plan which is approximately the cost of this modem. Both representatives told me they weren't able to help because I didn't purchase the service plan, even though I was within my one year warranty. After negotiating an exchange, I was told I have ship my product to a service center thus paying for getting it there while being without any internet service for a couple weeks. This fact essentially deems the warranty as worthless. This device performed poorly, and Netgear's service department policy performed far worse.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    big improvement if your area supports it

    Posted
    zeroxg35
    • My Best Buy® Elite MemberElite Member

    I bought this to improve performance during peak hours. (I imagine not much difference if there weren't so many users) For comparison - I was using an SB6141 prior - and now I'm getting much more stable performance. I think my latency is a little worse connecting to my old router - but should be closer if I connect directly to the primary. Bonus: Since it's also a router in-one. I went ahead and split my devices onto separate networks - to ease congestion. SmallNetBuilder has a great series on networking basics which covers how to do this. Be sure to change the IP sub-range (192.168.xx.1) to prevent IP conflicts. *How to check if your area supports it? (if you go to 192.168.100.1 - that should give you access to your cable modem. If you see the channels 8+, odds are you have more to bond to. Although you can keep restarting your modem and see all the different ones it connects to)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great range, mixed device support.

    Posted
    tjones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This combo device replaced the old modem provided by twc and an older linksys router. We had good speed before, but lacked range. This saves us $8/month at current rates, and has fantastic range. I have the 50/mbps plan from TWC, which is the highest locally available. I consistently get .30ms ping/56mbps down/6up speeds. I get better download speeds 20 yards from my house when I'm grilling than I used to in my kitchen. Unfortunately it doesn't allow advanced users to change many settings. Also many apps on several samsung galaxy phones work so slow they aren't usable. This includes facebook, youtube, and some browser plugins. This is an android specific issue that can't be bypassed because you can't change many settings on this device. The only way to access Facebook is through a browser, just the app has issues. youtube works poorly no matter what. I can watch Hulu and Netflix from 50 yards away, and many other apps work well. This problem is only present on this network. I can not reproduce it anywhere else. We have a Vizio TV in our kitchen with a weak WiFi card, and we used a chrome cast to stream Netflix. After installing this product we can use the smart TV on its internal card again. We can stream movies on 2 devices while playing call of duty and have no noticeable lag. I would recommend this for people wanting simple install with great speed and range. Unless you own a galaxy s5.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Wi-Fi coverage, but not as good as promised

    Posted
    rickj506
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This combo router/modem definitely provides better Wi-Fi coverage in our 2-story home than our previous Netgear dual band "N" router. But, salesman said it should provide good speeds throughout our entire house and basement and probably cover our yard and our neighbors' homes, too. Nope, not that good. In fact, I had to move the unit from the outside corner of our second floor to a more central location on our first floor where we had a cable outlet to get good coverage throughout the first and second floors of our house. We have Comcast service advertised at 75mbps, but get upwards of 90 mbps with wired connection on my PC. Signal was not strong enough to stream movies on a smart TV in the basement using only Wi-Fi. Was able to plug in a powerline unit, which I already owned, near the basement TV and then it worked like a champ. (Powerline units use ethernet and your house wiring to transmit the Internet signal from your router to a distant PC, TV or other device. Sounds complicated, but it's relatively easy to set up and fairly inexpensive. My 2 units cost about $50 several years ago, but the cost has come down over time. There are also powerline units that broadcast Wi-Fi signals now. The salesman was not too keen on those, though.) I actually may have been able to accomplish this same set up with decent Wi-Fi coverage with my previous "N" router. However, after setting it all up and being quite pleased with the speed, I decided to keep the new one since it is the new "AC" technology and should serve us well for at least several years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for multiple devices and new standards

    Posted
    Joelony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This modem was a perfect upgrade for my family since we were eligible to upgrade our ISPs connection speed and our old router limited us to 50Mbps. We have not had to reset the modem/router since upgrading two months ago with no signal drops and wifi connectivity throughout our 1700 sq/ft home. The dual band was a necessary upgrade for the two of us living here because we can put our more speed intensive systems (smart TV, game systems, etc) on the 5 Ghz connection and our lesser used devices on the 2.4 Ghz. At the time of writing this, the PS4 only supports 2.4 Ghz, but it's speeds were comparable to the Xbox One on the 5 Ghz bandwidth. My only complaint was initial connection in which I was required to use a computer to set it up. This was due to the very first thing it required was that I put in a new password and agree to the EULA of the device. So if all you have is a phone or tablet, you will need to make plans accordingly. I "self-installed" with my ISP so you may not run into that issue if you have a technician come out to your house (I work nights and that wasn't a good option for me). Overall, I am very pleased with this purchase. If you have a much larger family with even more internet hogging devices you may want to get the upgrade of this model that allows for faster speeds. Just remember you'll have to pay more with your ISP as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excelente performance!!!

    Posted
    0226cesar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was paying the cable company a monthly rent for the modem Router, besides the service for the last 15 years! I thought that I was obligated to rent it from them, I learned at Best Buy with their asóciates that I could used this equipment with more wifi capacity, 1750 Mbps vs 300 Mbps the one provided by cable company. I started to ask my friends if they knew about this and 98% of them were in complete ignorance like I was! I thing you should educate people like us about your excelente products. Remember! Marketing is money! I'm glad I learned about this! Now I'm saving $10 a month, that it self will pay for the new Netgear! I'm recommending this to everybody! I have strong wifi signal at every corner of the house, now I can run 4 TVs at the same time washing NEXTEL plus the rest of the wifi equipment as the Next thermostat, sounds system 3 table etc. My wifi signal problems are in the pass! I'm 110 % satisfied With this product. I would wish to know about this earlier!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Netgear Beats Motorola Surfboard

    Posted
    ADIBoston
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    OK so my problem began when my Comcast service got incredibly spotty with the provided modem/router. I was losing my mind to be completely honest, I called 4 times to have them come out and every time they told me that it was not the internet that everything was find, but my wifi and ethernet connections kept dropping. So I research reviews and off to bestbuy I go. I get the mid level surfboard, and guess what, same problem. Then I go get the top of the line and same problem. Im losing hope now, all options are on the table including changing internet providers. Then my light bulb went off, wasnt netgear what you used to have in your old place, back to bestbuy I went. I said last try got this guy and he wasnt cheap, but like a miracle from the man upstairs everything started working awesome, my girlfriends wii which is in he opposite side of the house 2 floors up running like a champ. My DL speed here in dorchester ma is at 172 mbs, and my up is 15 mbs. Its doing exactly what I need it too. Im super pumped and would recommend this unit to anyone having a tough go or that need range.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    WiFi radios disable themselves

    Posted
    robbbmi
    • My Best Buy® MemberMember

    Both WiFi radio frequencies will disable themselves and only a power cycle will restore them. It would be one thing if the status lights indicate this has happened--they don't. Your first indication something might be wrong is when you'll notice that neither the 2.4G nor 5G lights are blinking any longer--they remain lit as though everything was fine (if not active) when it's not. Login to the device and you'll see only the number of wired devices listed as attached on the home screen and attempting to call up the "attached devices" tab doesn't work at all, failing to list even the wired devices. At most, I've gotten 4 days of connectivity with no problems. At worst, a few hours. No problems with the wired connections, though. I'd be really angry/disgusted about this if I were running a security system or a thermostat off of it--fortunately, I'm not (just a random assortment of laptops, smartphones, TiVo players, and a printer) so for me it's more an unacceptable annoyance than anything. Having more general problems with my Internet service at the time (one of the reasons for the purchase), it wasn't until I was outside of the 15-day return period that I observed this was a problem, so I'm stuck. Not recommended. I expected more from an allegedly "higher-end" Netgear product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The warranty is worthless

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This router worked great for 6 months. I began having connectivity and speed issues at that time. I called my internet provider who came to my house and determined the issue was not a provider issue, but it was a problem with the router itself. They suggested I call Netgear, since the router has a 1 year warranty. In the mean time I rented the latest and greatest router from my internet provider. It works better than the Netgear ever worked. Upon calling Netgear I was told that my router definitely had a software issue which they could immediately fix remotely for $100. The Netgear warranty DOES NOT cover software issues which apparently developed sometime during the first 6 months of use. IT seems odd that my old router or the cable company router DID NOT have software issues like the Netgear router developed during the covered warranty period. Buyers beware. Netgear warranty does not cover softwear issues!

    No, I would not recommend this to a friend