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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14066 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem for its speed, ease of use, and top-notch performance. Many have found the setup to be very easy, with great signal strength and wide coverage. While the majority of users experience positive connectivity, a few have reported experiencing lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 14,066 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product but instructions need some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the Router/Modem combo go, this is a great product. I bought this router because my old router couldn't handle the speed of my ISP. This router handles the 100Mbps speed from Comcast and allows up to 24 devices to be connected to the router at once. The instructions need a little editing. First, you have to call your service provider to add the modem before you do anything else. The instructions have that step as last. If you do that, the rest of the setup is extremely easy.

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 devices connected and each has a good signal with minimal buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, easy use and integrates modem and WiFi coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    New home modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as expected. Easy to set up and tech support was seamless switching from cable internet modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome provides good connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great connection. Would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LARGER COVERAGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alot better and larger coverage. My last NETGEAR Router wouldn't reach to my front yard nor to my far back yard. I was afraid I would have to buy new extenders w/this one. BUT NO. It gives awesome coverage for all my cameras and wifi connections. Would buy again. Can't say that for everything...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fastest cable modem router on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router for someone who wants the best. if you get internet provided through a cable company like timewarner I recommend purchasing a router you will end up saving money in the long run. this router is by far better than any router that will be provided to you if you decided to rent one through the cable company. in addition the genie app makes it very easy to use and change settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does. No issues at home with this. I always liked Netgear. The best thing was the price. Got it right on sale. I will always purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Don't rent, buy your own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After renting router/modem for over a year, I decided to just buy my own & it was a great decision! I'm actually pulling more speed now with 4 devices connected, then I did before with only 3 devices. Netgear's free customer service was outstanding & quick to resolve my problem when I called; the problem was user error (me) & had nothing to do with the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router died, so we opted to replace with a modem/router combo to avoid the monthly fee with our provider. The device was easy to install and works great. We did have an issue connecting the device initially due to a defect, but had no issues with the exchange and the Netgear help team were friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great so long as you get one with recent firmware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and it was garbage. I noticed the one I gotta had firmware version 1.13. I went back to the store and exchanged it for one with 1.14 (printed on the box). Worked flawlessly and still use it today after 3 years. Make sure you don't get one with an older firmware!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Improvement over Cable Co. Modem-Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is easy. The modem is fast. The range is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bye Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dealing with poor signal throughout my home with Comcast provided modems router combos. In my search I came across this gem. After reading reviews I decided to make the investment (the price is very steep in my opinion) and go with it. I was pleasantly surprised. Not only did the wireless signal reach my problem areas, it exceeds them. I also am pulling higher speeds than normal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than Spectrums

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Spectrum for internet and the WIFI kept dropping - up to 10 times a day. Went to Best Buy and the salesperson said this is one of the best for the price. Told me it was easy to setup and should not have any problems. Only problem I had was with Spectrum, they had to send someone to connect it because they did not think it was compatible. FYI - it's compatible. So now my WIFI doesn't drop anymore and my speed is better.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing one that is 2-3 yrs old. Same model I had. Old one still worked but it was starting to drop the signal or cause lag in my online game randomly. Make sure you register it online through Netgear before calling you internet provider to give them the router information, including the MAC address.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Fast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is blazing fast and reliable. My last one was a Motorola and needed daily rebooting. This one has been solid and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router. No complaints. I got this after my Router blew out and I will not invest anything other then Nighthawk now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this modem all in one its fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product works perfectly fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly advise anyone to buy this item, it works just as quick at Comcast/Xfinity modem and in less that a couple of months it will pay for itself. Yeah!!! I love it and there is absolutely no difference in my reception or internet speed If you want to stop pay $13 a month for rental of your cable modem buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi range is good even though I am using it for a 4 story house including basement and very easy to setup on your own without much tech knowledge.

    I would recommend this to a friend
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