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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 698 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Nighthawk AX3600 Tri-Band Mesh Wi-Fi System for its ease of use, excellent coverage, and quick setup. Many appreciate the improved range and strong signal strength, leading to better performance. However, some users experienced connectivity problems and found the accompanying app to be less than satisfactory. A few also commented on the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 698 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quality modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem but better performance and speed with orbi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Wifi, no problems yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this set up. I did have Google Wifi, but it had started to slow down recently. Also it could not keep up with the 1Gig FIOS network, so I figured it was time to upgrade. The internal network is very fast - I get approx 300mbps on an iPhone near the units. The setup was a bit confusing, it had me set up twice and kept asking me to scan the QR code on the unit. However after a bit it did get set up and recognized all the devices, the other nodes, and the internet connection. One thing that is good - you can still manage the network while your internet connection is down. That was a big failing of the Google Wifi - you need a connection to Google to manage it! One user complained that Netgear wants you to download an app to your phone to manage it, but I find that handy. I don't always have access to a laptop, and web interfaces can be clunky. That said, the more advanced features like DNS settings etc are only available via the web interface. So for most users the phone app is fine. One thing I'll say is it is a bit expensive, but hopefully I won't need to replace this for years.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good coverage. System was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but support is tedious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but when it goes out in a power surge or something you better be prepared to spend hours online with tech support. And, you better buy a premium support plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and easy to set up, this system has proven to be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Mesh WiFi System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING is the best description, strong signal, easy to install, and secure!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No More Dead Spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved my home office to the corner of the basement and saw a significant drop in speed. The Nighthawk mesh works awesome — I haven’t even seen buffering on our TV since installing this. It was easy to set up and i felt like it was a better deal than the Google mesh or Netgear options

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Wifi range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large yard and was having trouble with wifi range, not anymore with these satellites. The range for me is a lot further than before and we are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and perfect coverage

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    GeeMoney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the BEST! I was surprised and the coverage with only one terminal! Ummm..not that I have two more to play around and to see what's the best coverage, you can bet I will survey my home. I have been happy with NETGEAR and their product, this is their 2nd product in which I have purchased, been impressed & will continue to use their product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Bulletproof connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AT&T router would drop wireless connection in the house 6 or 8 times a day. AT&T replaced it and we had the same issue. I bought this nighthawk mesh system, put the AT&T router in pass through mode and the setup seemed almost automagic on the Netgear system. It’s been running for about 10 days without a single hiccup and I have more than complete coverage in the house and patio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and I didn't have any problem setting up specific notifications for alerting me when someone was logging into the network. I have this set up in a small business and it's a huge improvement over the previous CISCO wireless unit as it was far less expensive and easier to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Range, Easy to setup, and parental controls are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    AX3600 Delivers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk AX3600 Tri-Band Wifi 6 Mesh System was very easy to set up, the range and performance are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet everywhere and no drop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was an easy instal and setup using the Nighthawk app. After instalation, I was getting wifi everywhere with no droppage. I tested the satellites with the LAN-wired connections and have been amazed at how they work. This was ine of the best purchases I’ve made in a long time. These are a must in any large-sized house or property.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Delivers perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my tp link deco xe75’s. (Connection issues were present and support wasn’t good). These were perfect. I haven’t hit any connection issues that wouldn’t be fixed with a simple restart, and the app gives me the opportunity to restart the device straight from my phone. Overall I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what was needed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, love the recycling program of network gear. I have to say that this was one of the most easiest setups for a network mesh. Granted, I have not setup any other one. Works like the product description says. Overall, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice! Super fast! Great coverage for my entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has expanded my WiFi connectivity tremendously as I can now play competitive gaming upstairs and my original router is upstairs. It allows me to have the speeds of direct Ethernet connected with out the hassle of a 100ft. Cable. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    App, Price

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal drops too much, I have to constantly reset my router, I can’t choose which bands to put my electronics on like I could with my past router… the app sucks, this is just overpriced

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Justin,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

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