Customers are positive about the Orbi 750 Series AX5200 Tri-Band Mesh Wi-Fi 6 System's ease of use, range, coverage, signal strength, and performance, with many praising its ability to eliminate dead zones and provide strong, consistent Wi-Fi throughout their homes. The system's ability to reach far and wide is frequently highlighted. However, some customers had difficulties with the initial setup process. Overall, positive feedback on performance and range outweighs negative comments regarding setup.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 137 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome range. Easy set up. Nice size to put in great locations without taking up too much space.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smooth process from the time I ordered to the time I picked up my item. Setting up the Orbi was easy too. My old equipment was no longer supported so this was a great replacement
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Realibale, easy setup and large coverage area
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best router i have ever had. It civers 3 floor huklding with 5000 sft . It took 15 min to set upp
I would recommend this to a friend
Rated 5 out of 5 stars
Love that Orbi !
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This orbi mesh system is great...no dead spots at all...big upgrade from router and extender I had previously
I would recommend this to a friend
Rated 5 out of 5 stars
More connections and great wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Orbi made it possible for us to have great WiFi all over the house with all our gadgets connected.
I would recommend this to a friend
Rated 3 out of 5 stars
Great product terrible customer service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I have been a total tech member at Best Buy for a year and never had the issue I had today. I bought a Netgear Orbi Tri Band mesh system with 1 Satellite and I got hacked which made the router useless and tried to call Best Buy and talk to the and they said their was nothing they could do for me that no matter what system or how expensive router u purchase if u get hacked that’s it no returns past the 60 days of coverage you have. So if you’re going to buy a router don’t do it at Best Buy do it elsewhere.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Wi-Fi working again.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Weak signal for Wi-Fi Once set up great reception.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for all of my devices
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This one is so much better than previous routers. I definitely would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Great WiFi connection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item, very fast and reliable. I had an old nest mesh that was very slow and always dropping connections. So I’m very happy with this new setup
I would recommend this to a friend
Rated 4 out of 5 stars
Good value but less satisfied on the delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The setup is easy but the package came somewhat damaged. Initially thought received a used unit but everything turns out great.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent WiFi for business and homes
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent device. The network speeds of this device are better than other comparable devices with similar feature sets. Additionally, this unit allow bridge mode [AKA AP Mode] which i the ideal setting for those who want to place this behind a proessional firewall, like ones from Palo Alto Networks or Fortinet.
I would recommend this to a friend
Rated 5 out of 5 stars
Great mesh system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup using the Orbi app. Great coverage in a two story 2100 sq/ft house. Nice footprint in my AV cabinet and on my office desk. I have the satellite hard wired back to the main router, but this can be a Wi-Fi connection.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very easy to set up and get going
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When our old mesh died, we replaced it with this Orbi and it has been a great replacement. Very easy to set up and get going, my wife did it all since I was out of town. Highly recommended .
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Do your research about power failures first.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were initially really impressed. The setup with the app was easy, the satellite connected, the wifi signal was strong. And then two weeks later, our apartment building lost power for a couple of minutes. When the power came back, the modem booted up and connected no problem. But the router absolutely refused to reconnect to internet. I unplugged everything, modem, router, and satellite, and cycled the power in the proper reconnection order. Modem booted up. Router just blinked at me. I did a factory reset and tried to set it up again through the app. It would not connect to internet. The app couldn't find it. I tested my old spectrum router, which thankfully I hadn't returned, and it connected to the modem in seconds. Tried the factory reset again. The app could find the router and took me through the 7 minute setup time, but it failed the internet connection every time. We did some research and this is apparently a known issue with Orbis. Reddit has some solutions to fix them, but they are wildly outside of a non-technical person's ability to fix. And more to the point, I shouldn't have to factory reset or modify the setup for a router to prevent a total collapse after a power drop when every router I've had up to this point has come back online just fine after a bad storm. Seriously disappointed and incredibly frustrating, not to mention a total waste of $250.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Investment
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and best quality received. The best investment.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great Router system
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great wifi router system easy set up and works great for easy multi systems connecting all at once with little to none lag
I would recommend this to a friend
Rated 5 out of 5 stars
Much Better Than the Xfinity Modem Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I paired the Netgear Nighthawk 32 x 8 DOCSIS 3.1 Voice/Cable Modem with this 2-pack Orbi 750 Series Tri-Band Mesh Wi-Fi 6 System. What a difference over the Xfinity Modem/Router! Faster speeds and much better connections with less cost in the long run. Highly recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Good unit
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great most of the time. We did buy one with 3 instead of 2 units after this one.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Solves dead spots
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This helped solve the issue of dead spots in my house and perfect signal
I would recommend this to a friend
Rated 4 out of 5 stars
Cat 5 only
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had Orbi mesh systems in our home for over 5 years. Great product - this particular model ONLY works with a cat 5 connection. There is a different model that works with a cable coax connection, but those were not available in store. READ CAREFULLY to get the correct model