Customer Ratings & Reviews

Name: NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
Brand: NETGEAR
SKU: 10433635
Price: 239.99 USD
Availability: InStock
Rating: 4.6 (6188 reviews)

NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White

Model:: RBK50-100NAS; |
SKU:: 10433635

User rating, 4.6 out of 5 stars with 6188 reviews.

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Customer reviews

Setup
Rating 4.5 out of 5 stars
Range
Rating 4.6 out of 5 stars
Signal Strength
Rating 4.6 out of 5 stars

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92%would recommend to a friend

Show only Verified Purchases (5,879)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 310 Showing 6,181-6,188 of 6,188 reviews

Rated 1 out of 5 stars
Garbage
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this, everytime I have an internet outage and the internet comes back on I have issues with the app stating the cable is not connected, dont waste your money.
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Orbi, definitely not worth the money
Posted 8 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product just doesn't do what it promises. We had Geek Squad install, we have extreme internet service, and still have terrible service. We were PROMISED better internet service by the salesman who highly promoted this item. It just does not perform. Speed of 18 after this investment is unacceptable!
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Took a dump in 1 year
Posted 6 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The led on top stopped working all of the sudden. Called Netgear and out of luck . I was 1 month from warranty you would think they would give me a deal on a new one . Never ever will I purchase an ORBI . Not worth the $400 I purchased
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible
Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Satellite keeps losing synchronization with main router. Unable to resync satellite. Even after resetting the satellite to default settings.
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
- Brand response from Netgear Support
  Posted 4 years ago.
  Hi Carlos,
  
  Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If you are having problems with your RBK50, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
  
  Regards,
  NETGEAR Team
Rated 1 out of 5 stars
Orbi wifi
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with the low service signal. Can only work on one level of the house not on both.
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
- Brand response from Netgear Support
  Posted 3 years ago.
  Hi MikeM,
  
  Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview. Another resource that can help you is with placement of your Satellite: https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite.
  
  If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
  
  Thank you,
  NETGEAR Team
Rated 1 out of 5 stars
Terrible..Not reliable
Posted 8 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Crashes regularly...spent hours with customer support and ISP with no fix in place. Difficult to actually get to Netgear support. One of the worst devices ever purchased
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
What the heck is wrong with best buy
Posted 9 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really? Very unclear that this was only the router. They do NOT stock the other parts of the mesh network. What the heck? Returning. I wanted a mesh network, not a router.
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible
Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is the worst most inconsistent WiFi to exist I have bought it if I knew how bad it is
This review is from NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White
No, I would not recommend this to a friend

Showing 6,181-6,188 of 6,188 reviews

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Customer Ratings & Reviews

NETGEAR - Orbi AC3000 Tri-Band Mesh Wi-Fi System (2-pack) - White

Customer reviews

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Pros mentioned filter

Cons mentioned filter

Garbage

Orbi, definitely not worth the money

Took a dump in 1 year

Terrible

Brand response from Netgear Support

Orbi wifi

Brand response from Netgear Support

Terrible..Not reliable

What the heck is wrong with best buy

Horrible

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