Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are impressed with the iQ 1K Smart Dash Cam's video quality, ease of use, and installation process. Many appreciate the GPS functionality and wide field of view, enhancing the overall driving experience. However, some users point out the necessity of a subscription to unlock the full potential of the device's features. The need for a subscription is a significant drawback for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Rated 2 out of 5 stars

    Good for awhile, then unreliable after awhile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera lasted us a solid year, and now no longer works even after updating software, contacting support team. It seems it could not handle the heat of the sun being near the wind while for a long time, because its cellular connection wears over time. I believe it still records locally, but for such a steep price. It’s not worth it for what it’s designed to work as, a cellular camera.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      I'm really sorry to hear you've been having issues with the performance of your camera. Cellular connection should not wear over time. If you could please reach out to our support team at [email protected] and tell them our reviews team has referred you, we would love the opportunity to check your case and assist you promptly.

      - The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dash Cam

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Function as advertised. Purchased as a gift for my son while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great can, it keeps on when is parked and goes to the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Features, Field of view, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Dash-Cam is almost a Necessity these days.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial Impressions: My initial impressions were quite positive. The physical design of the dash-cam aesthetically and functionally are more premium compared to your typical dash-cams. It's loaded with advanced features that levels up your vehicle’s capability’s and overall safety. Features: This dash cam comes with a host of impressive features. It boasts a recording resolution of 1920x1080 at 30fps and a wide 140-degree field of view. It's equipped with Wi-Fi, 4G, and GPS capabilities, making it highly connected. The memory can be expanded using microSD and microSDHC cards, and it comes with an adhesive mount for easy installation. Other noteworthy features include a built-in microphone, night vision, and various app-related functionalities such as Smart Sense Parking, Witness Mode, Live View mode, Event notification, Driving/Security Mode, Emergency SOS, and Roadwatch AI for tracking other vehicles and pedestrians. Features / Listed version: • Recording resolution 1920x1080 at 30fps. • 140 degrees field of view • Wifi / 4G / Gps enabled • Memory - microSD, microSDHC • Adhesive mount • Built in microphone • Night Vision Some app related features that stood out for me: • Smart Sense Parking using G-sensor and radar / Automatic incident detector • Witness Mode - Voice activated recording and uploads it to the cloud. • Live View mode • Event notification • Driving/Security Mode - Automatically detects and switches between parking & driving mode. • Emergency SOS • Roadwatch AI - Tracks other cars, people, bikes, etc around you. Pros: • Dual view for the main cam on the dash. Front and back facing cameras. • Rear camera at the back is a smaller size. • Great to have SD card and cloud storage options. • Auto sensing feature is great. I don’t want to have to be thinking about what to do with the device. I would like to just leave it alone. • Voice activated is useful. • Good field of view. Enough to see the whole car. • Good video quality. For this iQ 1K version - FrontCam:1080 CabinCam:1080 RearCam:1440 which is plenty for most use cases. • Lots of advance features (but I just want it to record any potential accidents or theft) • Hardware feels pretty solid. 4 out of 5. • Adhesive seems strong, doesn’t feel like it’s going anywhere. Curious how it holds up over time during the heat of summer. • Comes with 32gb micro SD, 4g Sim Card, car cables, etc. Essentially everything you need to run the system. • Live view with 4g. Probably the biggest draw for me is the live view of your vehicle, which is not very common with most dash cams. Cons: • Slightly bigger than I expected. But still a small-ish footprint. (could be a pro in having a visible security camera for deterrence) • The dash cam could possibly obstruct your car sensors, so be mindful where you place it. • Some advanced features require a subscription. But you can use it, (basic) without the extra subscription. There are different subscription options to choose from. • It’s only 1k resolution. The lowest in this lineup. • You need the phone to be able to see the camera. If you bump or move it, you can’t see your framing without the phone streaming the camera’s view. For this size, I wish it had a tiny screen for better accessibility. • Substantial lag time for live view (but it’s sort of expected) • Windshield only mounting option. I wish there’s more flexibility in mounting options, even on the dashboard itself. Wish-list: • A smaller footprint would be appreciated. • Higher resolution for base models (at least 2k resolution) • Reduced the lag time for live view. • Useful no subscription option, as many people already have multiple subscription services. Things I Have Questions About: • The long-term impact on the vehicle's battery while the device is connected. • The dash cam's night performance, especially in terms of reading license plates. • The durability of the adhesive mount in hot summer conditions. General Thoughts: • For clarity, make sure to download the "NextBase IQ App" and not the regular "NextBase app" to make sure it works. • It has so many advanced features on the app, but a simpler, security-focused function is all I really need. Keep it simple. • Not the simplest thing to set up, but very much worth the time. You can also just get it professionally installed. • Conclusion: The Nextbase iQ 1k Smart Dash Cam is an excellent tool that instantly upgrades your car’s ability and security. It offers a whole lot of advanced features, although some areas could use some more polishing. This is probably the smartest and the most feature packed dash cam I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet view

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Highly recommend. This is more than just a camera. Great safety device.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for your kind words and recommendation! We're really happy to hear that you see the value in the camera as more than just a device but as a safety tool. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything, we're here to help!

      -The Nextbase Reviews Team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    failed to update over 4G. Now the little $600 camera is a paper weight. Going to reach out to the manufacturer to get details on what I can do to fix it. I attempted to update it via SD Card and approved website firmware for the correct cam, but to no avail. The thing is stuck in a loading loop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to install always working and got $200 off at Best Buy thank you Lou

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Lou, Thank you so much for your kind words! We're thrilled to hear you're enjoying the product and had a great experience with Best Buy. We appreciate your support! - The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Give it more time look somewhere else for now

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a lot of hype, and the Ai feature is still not available in case anyone is wondering. It has been installed for over , 6 months now and using the OBD connector for power and subscribed to the highest plan. I will be cancelling Everytime we have tried to go back and pull a video it wasn't recording. It supposed to be 24/7 recording and we are lucky to get a quarter of that. The app works fine most of the time but there's no point of I can't actually see the video times that I want because it didn't record. To be clear it is primarily when I am driving that it doesn't function properly(you know when you want your dashcam to work) it seems to perform well when parked at sending alerts and recording that. But in the end for the cost of the product and the cost of the subscription absolutely has not been worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dash camera ever very good picture easy to install

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Muhamed, Thank you for your feedback, we're really happy to hear you're enjoying the camera's quality and that the installation was simple. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! - The Nextbase Reviews Team

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Its Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described, waiting for road iq. Says coming soon.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are glad you are enjoying the IQ! Keep an eye out for the next update!
      The Nextbase Review Team

  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but 1K is not enough. pay the subscription is worth it

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review. We hope you are enjoying your iQ. We offer three different models of the iQ to suit different needs, 1K shows all the relevant details in full HD, 2K is for the everyday driver, and 4K delivers crystal perfection that captures everything. Thank you for sharing your experience. The Nextbase Review Team

  • Rated 1 out of 5 stars

    Bad Product Predatory Model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after a string of car vandalism events. After installing it, two more occurred and it recorded nothing at all. Even testing it myself I found it rarely recorded events in or outside the car, and never close to the full event. I returned it, but then the real trouble started. They kept charging me the monthly fee! I emailed several times. I would have called, but their posted contact numbers don't work. For months (and multiple emails) they avoided cancelling and continued to charge me against my will.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it :(

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not impressed. It only seems to record when i get into the vehicle but failed to pick up an important parking incident that i really needed it to. Everything is spotty. Its not consistent. Defnetly not worth the price I paid and doesnt do what i was told it would do.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with the camera and app. We completely understand how frustrating it must be to miss an important incident like a parking event, especially when you're relying on the system.

      It sounds like there might be some connectivity or configuration issues, and we’d love to help you get everything working as it should. We strongly recommend reaching out to our support team at [email protected]—they can guide you through troubleshooting steps and help ensure your camera is recording properly in all situations.

      We really appreciate your patience and want to make sure you get the most out of your Nextbase experience. Please don’t hesitate to contact us, and we hope we can resolve this for you soon!
      - The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    Good quality and service coverage

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 hours under control specially when you supervise kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and install of dash cam.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The technician that installed the product answer all my questions.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for taking the time to leave a review. We're happy to hear that you had a positive experience with the installer. We take pride in providing excellent customer service, and it's great to know that all your questions were addressed. If you need any further assistance or have more questions in the future, don't hesitate to reach out. - The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    Best in the game

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the power of sense of security wherever you go.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for your positive feedback! We're so happy to hear that you're satisfied with the quality and features of the IQ. We appreciate your support and look forward to continuing to exceed your expectations.
      -The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    I love this camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase with the brand and I plan on equipping all of my cars with this product.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review. We appreciate the feedback.
      We are very proud of the IQ, and we are glad you are enjoying it.
      Thank you for sharing!
      The Nextbase Review Team

  • Pros mentioned:
    Field of view, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful Dash Cam That Can Do It All

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being able to use the Nextbase iQ 1K Smart Dash Cam, I only wish I had it two weeks earlier. Unfortunately, I had in incident with a wild animal on the highway which prompted me to get it. That being said, I love this dash cam and what it can do. It can bring you piece of mind when dealing with all kinds of incidents that you may face on the road. Just a warning, the setup will take a little bit of time. The accompanying app will help guide you through the process, but you may need some help if you want it to look nice. You have a couple of different options to power the dash cam. One option is through the ODB II connection on the car. This is a port that is usually located underneath the dashboard on the left side of the steering wheel. The cord that comes with the system is long enough to reach it, but if you want it out of the way, you may have to route the cord up into the ceiling upholstery and down along other trim. Otherwise, you can run a cord to the fuse box to power the dash cam. If you don’t want to do this work, you may want to get a professional installer to do it for you. This dash cam is also made to go into the car and be mounted to the windshield. It is not made to be taken down or moved from car to car. You decide where it is going to be placed. The dash cam has adhesive to put it in place. With the design and complexity of some of today’s car’s rear view mirrors, you may need to offset the dashcam a bit. You just want to make sure it doesn’t create a nuisance which could affect your vision while driving. There are also a few options to choose from to get the most out of your dashcam. The more features you want, the more it will cost. There is a free basic service where you can connect to the app, use voice control, and get real-time imaging. To really get the most out of the system, you really need to go to one of the paid options. With the full plan, you can get live view, smart sense parking, witness mode, roadwatch AI, cloud storage for incidents, emergency SOS, and more. Therefore, I would recommend getting the paid extras. With all of this out of the way, the real question is how well it works. The camera is a 1K video camera operating at 30 frames per second. With that from rate, the video is smooth and is not jumpy or jittery. The video is good. When mixed with the subscription, the dash cam will give approximate speed and distance of your vehicle and the vehicles around you. It can track pedestrians, cyclists, cars and more as you drive. It can even alert you to potential dangers before you see them. It can become an extra set of eyes for you. The video can be clear enough to read license plates, but you still must be relatively close to the target vehicle. I could read license plates at a farther distance than the camera could. But if you are within a few car lengths of the other car, it should pick it up. The field of view is good as well. The specs claim the field of view is 140 degrees. I would agree that this seems about right from what I can tell. Night vision with the camera is adequate. While I am confident it would have picked up the animal in the road on the camera, I am not sure it would have alerted me to it before I could see it. My critique of night vision is it works, but your vision is still better. In the end, I really like the NextBase iQ 1K Smart Dash Cam. There are so many features put into this dash cam that make it amazing. The biggest drawbacks I have for it are that it does take a bit of work to get installed in the vehicle to make it look good. I assume people don’t want cords hanging around and to get it to look good, you will need a professional to install it or be good with tools yourself. The other issue I have is you likely will need to use the paid subscription to get the most out of your dash cam. But if you are willing to do all of this, this is truly an incredible device. I recommend this dash cam to anyone wanting a high tech dash cam that can do it all.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi there,

      Thank you for sharing your experience with the NextBase iQ 1K Smart Dash Cam. We really appreciate your feedback and am glad to hear that it provided you with peace of mind during a challenging incident on the highway.

      It's great that you highlighted the various features of the dash cam, including its video quality, real-time imaging, and the ability to track different elements on the road. Your insights on the installation process and power options are valuable, and I'm sure they will be helpful for others considering this product.

      We completely understand your point about the setup taking some time and the recommendation for professional installation for a cleaner look. It's also insightful that you pointed out the benefits of opting for the paid subscription to unlock additional features – We offer a free trial period so customers can make a decision which works for them.

      Thank you again for taking the time to share your thoughts, and I hope the NextBase iQ 1K continues to meet your expectations on the road!

  • Pros mentioned:
    Field of view
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Really amazing screen quality with smart tech.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new car and wanted a dash camera immediately for it. I have used Nextbase in the past on an older vehicle now gone, and was very impressed with their product. So, I wanted to again return to Nextbase for my new car. Firstly, I am thoroughly impressed with the design of this camera. It is oddly shaped as it hangs like a grapevine instead of sideways. It is very unique which I like. It connects directly to cloud system, where I receive direct communication to my phone app if anything were out of normal 24/7. As it hangs down, it doesn’t get in the way of my field of view as the camera it’s nicely in the palm of my hand. Set up was simple using the instructions, it was more of where is my OBD port (found it!) and where do I install this to utilize the most of this camera. Image quality is truly amazing. The detail of the screen is very clear and crisp with the 3840x2160 resolution. The field of view covers 140 degrees in front of my vehicle, plenty enough coverage for anything head on and to the sides. The 4k recording is very clear and I am able to make out the license plates in front of me as well as street signs from a distance. All of that is recorded onto the microSD 64gb storage card inside as well as the cloud. The recordings are available to see in the app or if you want, can eject the microSD card and insert that in your computer. Otherwise, if you don’t the camera will just record over older files. Live view mode allows me to see and hear what is going on inside my vehicle when I am not there, and you can speak through the camera inside. There is a feature should there be an Emergency SOS where EMS can be contacted if an accident occurred and the driver (most likely me) is unresponsive. Thankfully I have not needed to use this. Witness mode would be able to live stream what is going on inside the vehicle and outside for added protection. This can be accessed by staying “hey dashcam, start Witness Mode”, and my voice is understood even when there is a lot of sound inside (music, people). The app is simple to set up and I love having the control in my phone wherever I go. Now all of that requires the subscription with Nextbase which I feel is worth it, especially for the investment you have in your vehicle. The only con I have about this is that there isn’t a rear camera. The cabin view does allow me to see through the rear view, but I would have liked to have a rear camera just in case an accident occurs in that part of the vehicle. Overall, I really love this dash camera as now I am at peace with knowing that I have continual protection and coverage with amazing detail.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product definitely needs more QA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam was released to consumers way too early. like this company needed to do more quality assurance and spend some more time and research and development before releasing it out to the public for purchase.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review. I am sorry you’ve had a negative experience with the product. We would like to go through any issues you've had to help solve them. Please email us to [email protected].

      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

Sponsored