The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 5 out of 5 stars
Great so far.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. The coffee brew is good and the temperature is good. Could be a little hotter but
I would recommend this to a friend
Rated 4 out of 5 stars
Coffee
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving my
New coffee machine. I just make cheap coffee to smell it lol
I would recommend this to a friend
Rated 5 out of 5 stars
NINJA
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This reviewer received promo considerations or sweepstakes entry for writing a review.
VERY QUICK DELIVERY. WELL PRICED FOR THIS AMAZING ITEM
I would recommend this to a friend
Rated 5 out of 5 stars
Great Coffee Maker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you drink a lot of coffee this is it. It’s nice having a 14 cup maker and the option to make single serve pods at odd times of the day or for something different/someone else.
I would recommend this to a friend
Rated 5 out of 5 stars
Dependable...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Robust coffee maker
I like it.
Refurbished - can't tell...
I would recommend this to a friend
Rated 5 out of 5 stars
Good coffee make
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good coffee maker great price recommended to anyone
I would recommend this to a friend
Rated 1 out of 5 stars
It never worked
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product arrived packaged in a plain box that was clearly not the original packaging. There were no images, descriptions, or any useful information about the product on the box, and no instruction manual was included inside. I had to go online to try to find the manual, and after spending several hours attempting to set it up and get it working, I had no success at all. The coffee maker never functioned, not even once. It was discounted when I bought it, but in hindsight, the low price should have been a warning—it was simply too good to be true. I ended up returning it the very next day.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
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Hello there, thank you for taking the time to share your experience. We’re very sorry to hear that the refurbished DualBrew arrived in plain packaging, lacked an instruction manual, and ultimately didn’t function at all, that’s incredibly frustrating and definitely not the experience we want for our customers. Refurbished units should still arrive complete, clearly labeled, and fully operational. We’re glad Best Buy was able to process your return quickly, and if you’re open to trying Ninja again in the future, our support team would be happy to help ensure you get a unit that works exactly as it should. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen