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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 360 Premium Antivirus Internet Security Software as a high-performing solution that keeps devices safe and provides real protection. Users appreciate its ease of use and quick installation process. The software is compatible with multiple devices, and the VPN feature is considered a valuable addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 499 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Customer satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is excellent, easy to use and gives comfort that your information is safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To Norton or Not to Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a good choice. It doesn't follow the same application design as Symantec Endpoint Protection, and it should. I would have a little more respect if they would stop all those annoying popups advertising all their other add-ons and products, they want you to purchase. You make enough money as it is. Scare tactics doesn't always work. Most of us are intelligent enough to know these are sales tactics. I am also noticing that this year's version is taxing more system resources than previous years. Keep it simple. Stick to protecting devices from viruses, malware, and spyware and stop all the other nonsense that inflates the install and makes you an annoying encounter every time I turn on my workstation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects like it is supposed to, Trying out the free trial of Norton Utilities

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Satisfied with Norton

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this Norton every year when it's on sale. Works well for me, and doesn't slow down my computer. Does a good job of catching things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 is a must have product for your computr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton 360, but not the Password Manager. Everything but the password manager works. I will be renewing around the Christmas time only if it's cheaper when I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product, but the renewal stuff is not comfortable. I only want to buy it at the store or online without renewal way like that. The renewal for Norton needs the optional for comfortable to customers who buy Norton products. Your company should think over this stuffs and change the way for comfortable to customers. I will choose another branch if Norton still keep that renewal way like that. I used to Norton over 30 years. Now I feel uncomfotable about renewal way of Norton. Keeping loyal customer or let customer out, that is your Norton stuffs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Anti-virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works differently, very good protection, vpn is pretty tight, the only thing is other features require purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Norton LifeLock 360 Premium 10 Device 1 Year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Download and Installation For Up To Ten (10) Devises. Works Flawlessly on My Windows PC, And IOS Devises. Security Software Offers Peace of Mind and Does Not Slow Down any of my Devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, bad subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others, I've been using Norton antivirus products for years without issue. I wish they would do something better about making renewals better, as it always costs less to just buy it again when the subscription ends. Just make sure to turn off the auto-renewal after installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Once Great, Now Just a Sales Platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton products for over 25 years, back when they focused on solid protection and customer trust. Unfortunately, Norton 360 Premium feels more like a marketing tool than a security suite these days. As an advanced user with above-average technical experience, I find the constant scare tactics and upsell prompts borderline misleading. The interface isn’t very intuitive when an actual issue arises, and the focus seems to have shifted from helping the user to selling more add-ons. It still works, but it’s not the Norton I once trusted. When my current subscription expires in mid-2026, I won’t be renewing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Device compatibility

    Rated 5 out of 5 stars

    10 Devices, and other reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that bad for protecting up to 10 device. It’s protected Apple, PC, iPhones, and more like iPad, or a tablets. It’s a good use for the Graphic card thing. Also it’s been a while for me getting into Norton’s. We rather our have own Norton’s Protector, reason is the internet providers doesn’t give out free no more. Pending on which internet provider you have. We got to have credit card or a debit card for to renew. The box come with only one big with the codes to redeem online to subscribe on your primary Norton’s account. It’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to. If you leave auto renewal with Norton they charge you much more .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Provides plenty of protection for up to 10 devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton-360 provides coverage for to 10 devices. Reasonable price for 1st year subscription which gives you plenty of time to decide whether if like after the year is up it is a little pricey. But you can end subscription after the year is up. I think it worth trying for 1 year. Highly recommend and very easy to set up. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    360 ooooi s my protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton have been keeping my machines running smoothly for many years. It saved my phone a couple of times. I need to try Lifelock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product every year for protecting on my laptop; computers and iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Reasonably priced for good coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced for protecting multiple devices. Easy and quick to install. It took care of the breach I had on my computer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The price was Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of anti virus programs on the market however trial and error Has me returning to this brand. Regardless of the time of day if a problem presents itself help is only a phone call away. I do not claim to be a geek/nerd In training therefore tech support is a must for me especially when you never know when your computer system allows uninvited guess access to your personal information. This product has worked for me over the years and I recommend it. Something is better than nothing. There are cheaper options available however they are only as good as the support they provide when issues arise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice reliable product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for over 20 years now. It does the job well and priced reasonably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works better than the previous Norton Internet security I had. Does NOT slow down computer while giving advanced security protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus Protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does an excellent job protecting from most viruses. Excellent product overall. Down sides are when using VPN, most of my accounts no longer accepted my sign on without turning off the VPN feature. Also, purchase price was $29.99 (went up to $4x.xx now) but renewal is $114.99. There is also an embedded crypto miner that gets installed on your system - NCRYPT.exe. As with any software, research your purchase or accept what they force you to include.

    I would recommend this to a friend
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