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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 491 reviews
  • Cons mentioned:
    Auto renew

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product, but the renewal stuff is not comfortable. I only want to buy it at the store or online without renewal way like that. The renewal for Norton needs the optional for comfortable to customers who buy Norton products. Your company should think over this stuffs and change the way for comfortable to customers. I will choose another branch if Norton still keep that renewal way like that. I used to Norton over 30 years. Now I feel uncomfotable about renewal way of Norton. Keeping loyal customer or let customer out, that is your Norton stuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Program

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job its supposed too. best advice is to pick this up during black friday sales.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Important consideration... secure your device...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full feature security bundle that works pretty much on any device. Great that you can have protection on up to 10 devices which is good for the family. Definitely good to up the security level.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets better and better. The protection is exceptional and the price is very reasonable. I have been a long time subscriber to Norton for well over 10 years and have never had any problems or hacks.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renew

    Rated 4 out of 5 stars

    Good product, bad subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others, I've been using Norton antivirus products for years without issue. I wish they would do something better about making renewals better, as it always costs less to just buy it again when the subscription ends. Just make sure to turn off the auto-renewal after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 - the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has keep me from being attacked from Trojans and warns me if I am going to a bad website and keeps my laptop running better.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vpn

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, on sale, does what it claims, but I purchased the last box which was torn. But code page inside was valid and that's what really counted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10 Devices, and other reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that bad for protecting up to 10 device. It’s protected Apple, PC, iPhones, and more like iPad, or a tablets. It’s a good use for the Graphic card thing. Also it’s been a while for me getting into Norton’s. We rather our have own Norton’s Protector, reason is the internet providers doesn’t give out free no more. Pending on which internet provider you have. We got to have credit card or a debit card for to renew. The box come with only one big with the codes to redeem online to subscribe on your primary Norton’s account. It’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Reasonably priced for good coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced for protecting multiple devices. Easy and quick to install. It took care of the breach I had on my computer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The price was Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of anti virus programs on the market however trial and error Has me returning to this brand. Regardless of the time of day if a problem presents itself help is only a phone call away. I do not claim to be a geek/nerd In training therefore tech support is a must for me especially when you never know when your computer system allows uninvited guess access to your personal information. This product has worked for me over the years and I recommend it. Something is better than nothing. There are cheaper options available however they are only as good as the support they provide when issues arise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works better than the previous Norton Internet security I had. Does NOT slow down computer while giving advanced security protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus Protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does an excellent job protecting from most viruses. Excellent product overall. Down sides are when using VPN, most of my accounts no longer accepted my sign on without turning off the VPN feature. Also, purchase price was $29.99 (went up to $4x.xx now) but renewal is $114.99. There is also an embedded crypto miner that gets installed on your system - NCRYPT.exe. As with any software, research your purchase or accept what they force you to include.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works great. Easy to install. Reasonable price for ten.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works seamless. no problems to report. This product works better than the previous virus protection I previously used.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using another antivirus software for a few yeas and upon advice from family member decided to go back to Norton 360 premium. So glad I did as I have been bombarded with spam emails from political candidates. Tis that time of year. Thank you for being on police patrol for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have used Norton products sine 2007 and this product keeps my computer safe..and the company has excellent customer service..

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton is a Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please tried another product it was good but Norton is good and i like they have customer service support. Geek Squad helped me get it set up.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great security deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great security app. that also includes a VPN! As a plus, this highly rated app. has dark web monitoring by Lifelock! That's hard to beat!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    VerneS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Norton suites for over a decade. Much improved over the years. Has been many years since I had an infection. Even used it to disinfect computers already infected using the installation utilities. Always at the top of the list of reviewed antivirus suites as well as the other bundled product that come with the suite. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Skip renewing through the app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper to purchase here for annual renewal instead of through the app. It’s a bit convoluted to do but there’s article on how to add the code to your account. You have to reinstall afterwards as well.

    I would recommend this to a friend
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