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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the SHIELD TV Pro's excellent performance and smooth streaming capabilities, praising its ease of use and ample storage. Many appreciate its gaming features and 4K support, while some find the price to be a significant drawback. The device's design and remote control also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 229 reviews
  • Rated 5 out of 5 stars

    Great nvidia shied for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much I went and brought me a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works very good stream game voice search

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's great. Wish it had two controllers for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very comfortable System is quiet and fast

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 1 out of 5 stars

    Crashed & Burned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this, was setting up, doing updates etc, 20 minutes out of the box I ended up with floating colored circles and nothing else. thought it might have been part of an update and when I came back hours ago, still had the floating colored circles....Tech support didn't understand what I was seeing....mind you I was talking very clear English.....I boxed it up and did a complete return and got my money back. Went with an upscaled android box that works flawlessly.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We are sorry to hear about your bad experience. This is definitely not typical so we would like to get you a replacement unit and make it up to you. At your convenience, please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170227-000426 specific to your case so that we can help you out. nvidia

  • Rated 3 out of 5 stars

    It's good. You're paying for things you won't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is great. If this device had full Android it would be great. The "gaming" aspect of it is really useless. If it played Steam (not mirrored from PC) it would be way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow, just wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $2.99 or maybe even $29.99 this might be worth the money, but it is absolutely not worth the cost! Avoid the mistake I made and spend your money on something else. Some details. The remote is cheap and Bluetooth only, which would be fine if this were the cheap model, but it is the PRO! The interface is pathetic. I understand this is a limitation of Android, but a Nvidia has such a poor implementation that I would call it mutually pathetic. Menus aren't customizable. Why must every device go to nothing but voice? I don't need the button wasted on the remote and I certainly don't need the privacy concerns that go with it (Yes, Amazon can keep their Alexa invasion to themselves). Finally, performance is abysmal. At least for me, where I am testing the edges of wifi, the performance is no faster than a "smart tv", so why pay extra? Just buy the Roku or Chromecast you were looking at and save yourself hundreds. This one is a fail.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We are sorry to hear about experience. We would love the opportunity to help you with your setup. The home screen is actually very customizable and you don’t need to use voice at all to use the product. We can help you out by reaching out to us at [email protected]. nvidia

  • Rated 1 out of 5 stars

    Inoperable in less than 60 days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered this device after several months of research. It was amazing until the most recent firmware update. Before the update, the system played flawlessly this includes YouTube, Kodi, and video games - I could not imagine using an Amazon Fire Stick TV again. Well, I had to pull it back out! After the recent update, the sound started to fade in and out then the system would not load properly leaving apps blurred and distorted. Generally, a reset would fix the issue and I was good to go. Today, I decided to master reset the device in hopes that I could restore the entire system and start fresh. This was a big mistake! All I see is a colorful spinning circle, which has been spinning for hours... Thank GOD for the elite plus membership as I should be able to return for a full refund. I hate that this happen because I truly like the NVidia Shield TV, but cannot waste over $300.00 when a fire stick TV is so cheap.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We are sorry to hear about your bad experience. This slow performance is not typical so we would like to get you a replacement unit and make it up to you. A factory reset is expected to take hours as the on-screen instructions should have stated. At your convenience, please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170227-000424 specific to your case so that we can help you out. nvidia

  • Rated 2 out of 5 stars

    Excellent media server box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product lovely. Power cord defective from the start. Came to States bought box when got back to Barbados realize power adapter is no good. Sent adapter with label back by my cousin who lives in USA for her to send to my aunt so I can have the issue solved. Not a very happy customer at present.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about your issues with the power cord. NVIDIA can replace this directly for you. Please reach out to us at [email protected] and include a link to this review if we can help you out. nvidia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Streaming Device EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield Pro is seriously the best device you can have for streaming and a good gaming supplement. 4K, Gaming with Nvidia and Emulators, and almost every app you can think of you can use on this. Kodi works the best off the shield, zero lag, and no buffering issues. Also use Ethernet if you can instead of wifi, best performance is always hardlined. Thinking about picking up a 2nd now for my other TVs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk avoid. Save money buy MI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. Neither remote will pair. Can’t find my WiFi even when hooked to Cat5e. Tech support can’t speak English. Junk junk junk junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best android box avalible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield TV is the best android media device I have used. I was so impressed with it I purchased three 16gb versions to go in the bedrooms. I have had no issues streaming Netflix, Hulu or Kodi content and it plays movies from my NAS via Plex. The only reason I purchased the PRO was so I could use my Logitech Harmony One remote. If you don't need the 500gb of space or the ability to use an IR remote save a few bucks and get the 16gb version, don't waste your money of a fire stick/tv or any of those other cheap android boxes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    L1 buttion on game pad sicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game pad L1 buttion sticks apps crash all the time. not a good peoduct.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re really sorry to hear about your controller issues. This is not typical and we can get you a new SHIELD controller. Please reach out to us at [email protected] and include a link to this review so that we can help you out. nvidia

  • Rated 1 out of 5 stars

    Wasn't that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I so I bought playstation 4 that rocks

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Streaming

    Rated 5 out of 5 stars

    Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered and waited for this thing to show up and I'm so happy I waited for the Pro Version. It's so much faster than all my other streaming devices. It seamlessly hooks up with all my other android home logins and programs. Streaming PC quality Games wirelessly from my Computer to the TV at 4k and 60hz is fantastic. HBO, Kodi, Hulu, Steam Store, NVidia gaming, Google voice search and the whole setup just screams quality. I wish it had come with an HDMI cable in the box.. but that's the least of my worries. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best device then and now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device after all these years, 5 years running strong

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    NVidia shield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best streaming device I've ever purchased. will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nvidia Shield Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally received my Nvidia Shield after not receiving it on the release day. Problems with Fed Ex once again. Ive had it 2 days so far and I am definitely happy with it. Its a lot faster then my Amazon Fire stick which is good but has a lot of lag. The Nvidia loads up apps and games very fast. Im using it for everything it can be used for. Streaming, gaming and also using it to load all my movies and music from an external hard drive. Definitely recommend this to anyone looking for a fast android box and streamer.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Nice Streaming Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming quality is great, and the apps launch and stream very quickly. I didn't care for the remote that shipped with it, but I have since upgraded to the newer remote and I like that a lot better. Overall it is a nice streamer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Not too geat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pro and the 16gb Nvidia Shields. I have to say performance wise I had a lot of lag on the Pro model. Very upsetting because I loved the idea of extra space. I wish the pro model had the same performance as of the 16gb Shield.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi Rich,
      We are sorry to hear that you are experiencing performance issues. It is not expected that SHIELD Pro would have slower performance so we’d like to help figure out what is causing this issue and expedite a replacement if necessary. At your earliest convenience, please contact NVIDIA customer care at www.nvidia.com/nvcc and provide this reference number 170203-000594 specific to your case. nvidia

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