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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the SHIELD TV Pro's excellent performance and smooth streaming capabilities, praising its ease of use and ample storage. Many appreciate its gaming features and 4K support, while some find the price to be a significant drawback. The device's design and remote control also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 229 reviews
  • Rated 3 out of 5 stars

    Great media player, not so good game steamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet expectations. I researched this product for weeks before buying it. Sadly, I returned it 2 days later, as it does not gamestream well, even with a great wifi connection. That was the main reason for buying it, but the lag is too much for me. I enjoy my NVIDIA GeForce GTX did that's what I'm sticking with from now on. Just gonna play on my monitor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho I didn't get this device to play games the few games I've played on it play pretty good. For kodi users it's the best box out there hands down and with the newest Android kernel installed it should not be obsolete for quite a while

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Cable Subsutition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took the recommendation of a Best Buy Associate and bought this device. We bought the Pro Version and Very glad we did. We travel with this device always and feel as if we never miss the comfort of our shows. Excellent purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An excellent 4K streamer-but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield has the best looking 4K images of everything that is out there and that is the best news. The user interface leaves a bit to be desired as adding channels is not so easy so if you are planning on "cutting the cord" this may not be your go to device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made this far. Love it. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Begnner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still testing the device,is looks good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device, some problems, kind of expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features like being able to be a self contained Media Server is great. I find it slow at times, implementation of the DVR function for "live Channels" doesn't work - no audio and trying to record current programs doesn't work. You can only record Future shows. By holding the enter button or the home button, you will get a menu, but it doesn't actually record. I submitted to tech supt about the "no Audio" - no response. The Plex media server works ok, but you can't watch live video while recording, like you would expect from a normal DVR. I have recommended this item, but only because I am assuming NVIDIA will address it's shortcomings soon.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi Bill,
      We are happy to hear that you are enjoying SHIELD as a Media Server. Unfortunately DVR on Live Channels is not an official product at this due to the audio issue that you experienced. Unless you have a TV, receiver or sound bar that can decode Dolby Digital audio (AC3) you will not get audio for channels that support surround sound. To record current programs in the Live Channels app, press the Select button and then press the up button for Playback controls. Press Select again to select the controls. Then on the playback controls menu, you will see the record button on the far right. Stay tuned for more features coming from Plex DVR very soon! nvidia

  • Rated 4 out of 5 stars

    Good for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be my HTPC for my new entertainment room. It works well, there are issues with the controller staying synced & transferring files can be irritating. It streams very well in 4K & can play all the formats you need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is great only if your going to play games otherwise you don't need the the extra space past that this device puts all other streaming devices to shame

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good product still a bit buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality video, 4k runs smoothly, games run fast. Seems to be a bit buggy when it goes into sleep mode though, constantly having to power it down and reboot it.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi Chet,
      We’re sorry to hear about your issues. This should not be happening. Please reach out to us at [email protected] and include a link to this review so that we can replace your unit if necessary. nvidia

  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its streams movies really well and shows good quality videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nvidia Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the bes product for streaming we are are so happy with how many useful was you can use this product gaming watching Netflix and so much more check it out its worth the money I bought 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plex server/Media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield works great as both a plex server and when used with services like HBOgo, Netflix, and Amazon Prime

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Luxury android box! Ultimate customization!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield TV pro may cost a premium but it offers so much more than your average smart device. Highly recommended if you have the extra cash and this is coming from someone who is still learning of its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a plex media server. The PMS functions are limited on the shield but works for my needs. Streaming my movies to other devices and recording forbade games when I'm at work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I bought this,was having a hard time figuring out what to get for christmas.then I ran across this and boom ,it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, i use netflix, kodi, plex and all of the google play store in aditional i can play stream games or download games

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    fantastic Plex Media server!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it stream games but I have it setup as a Plex Media server. Up to 5 1080p streams within my network with no buffer. 3 transcoded streams outside network no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing Streaming and Gaming Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other unit out there. Best video quality and LOTS of storage. Worth the money if used properly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Android Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this android tv box. I had an android box before but this Nvidia Shield blows it out the water. The color, power and speed gives you an awesome experience.

    I would recommend this to a friend
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