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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Neon II Electric Scooter, with many appreciating its reasonable price point. The scooter's lighting system also receives positive feedback, with riders expressing their fondness for the lights. Additionally, the extended range and improved battery life of the Neon II compared to other models are highlighted as key selling points.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Pros mentioned:
    Lights, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OKAI scooter arrived very fast. Setup was a breeze. The scooter has 3 speed modes. The headlight and ambient lights help to see and be seen. I love my new scooter

    I would recommend this to a friend
  • Pros mentioned:
    Lights, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Scooter

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handles good speed for a first time rider, love the lights on it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So Fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised, I had to grab another one of these scooters. Went with the white one this time, and I dig it. We now have a pair (black and white) and they cruise! Assembly is simple, and once you download and sync the scooter you're ready to go. The 3 governing speeds are great if you have younger kids. These are extremely well built, very solid machines. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great item works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gets its work out each week. We use this to travel around race tracks. Traveling from our truck to trailer and other locations around the track. This item rides great on dirt, in grass, over small packed gravel, and other conditions found at local dirt tracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scoot Scoot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my scooter. I rarely drive my car when warmer.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it. Very durable and rides nice even on gravel roads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is reliable, highly visible, and FUN. The folding mechanism doesn't work sometimes. Unlike some reviews that say that the handle doesn't lock in place, I have a problem folding it. The app is missing promised features, like changing the color of the light. The eco mode includes a flashing front light for some reason. I do not believe this scooter has a range of 25 miles. I am 99 lbs. and going back and forth from work, which is 1.2 miles away, three times a week has the battery down to 1/4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool scooter. You definitely won’t get the 25 mile range. You will probably get 12-15 miles. Speed is good enough. Fun to ride around the beach or downtown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First E-Scooter, had about 2 weeks now. Runs as expected and price was amazing with Deal of Day. Chose the II because of longer range and battery.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter drives very fast. Very fun to ride. We love going to the park on the scooter not too fast not to slow it has the perfect speed:

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect scooter for our 10 year old little minion!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our 10 year old and he can’t keep his hands off it. Perfect speed for a pre-teen!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 12yr old daughter. Right speed and acceleration, plus she loves the lights!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome my son loves it! Battry stays charged longer than expected! And i can ride it to

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Very good one so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and smooth rid. Loving it! I just got it few weeks back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love riding it. It bright me and my girlfriend a lots of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Purchase i have ever made!! I love the speed just perfect!.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MANUFACTURER STOLE MY SCOOTER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYERS BEWARE!! If something is broken after you buy this scooter and you call the manufacturer (OKAI) to get it repaired because it's still in warranty, just BE ADVISED that they will want to ship your scooter to a repair shop in California that doesn't do business with them anymore. Your scooter will be lost and OKAI will not take any responsibility. Calling the support is useless as the person on the line, who is the same person if you call or email them named Jaime, will not help you at all. He will just dismiss you and will not take any minimal effort to solve the problem or even track where you freaking scooter is. He said that he would need an approval from his management in China. My scooter has been with them for more than a month and I still haven't heard anything back from them. Shady business practice to steal money from costumer. Be careful!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is 100 % great overall but a few tweaks. The power button get stuck inside and switching to different rides mode becomes nearly impossible unless you control it from the phone. Also the tire wear out early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and professional looking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek professional design. Enough power to go uphill at a decent speed. This is also not as heavy as some other models. Definitely recommend for commuting or exploring city bike paths and parks. The brake can be a little sensitivity. I got this on sale at $399

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He keeps what he promises.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good device. although it would be better a little more speed. still so recommended

    I would recommend this to a friend