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Customer reviews

Rating 3 out of 5 stars with 162 reviews

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  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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49%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 162 reviews
  • Rated 2 out of 5 stars

    One For All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a harmony remote and purchased this one because harmony no longer made that remote There is no comparison between the two Harmony definitely surpasses this one

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Priscilla, thank you for this review on our URC 7966. We are very sorry if this remote did not meet your expectations. We would be happy to hear more about your experience and if you would like we would love to help you set it up in the best possible way. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 1 out of 5 stars

    Garbage sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought one it didn’t work took back got another 1 it kind of worked. Tried for 12 hours but couldn’t get it to work. Son tried for about 4 hrs and we were done with it. Do Not buy one

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Ron, thank you for your review on our URC 7966. We are very sorry to hear about your trouble with the setup. We would love to help with the setup and answer all open questions. If you are interested you can reach out to support any time by using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    An overall difficult remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the app was super slow and difficult to navigate. Second, after 45 mins of playing with the app I finally got the remote to work for my Sony tv and Sonia sound bar. But after a day the the remote stopped controlling the the tv fully (only basic commands worked), after trying several times to get the remote to work fully the remote stopped working altogether and would control anything

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Nicholas, thanks for sharing your experience with our URC 7966. We regret to hear about your difficulties with the setup and that the remote stopped working completely. We can understand that this must be very frustrating and we would love to make it up to you. If you would like, you can contact our support anytime. We would love to help you set everything up. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 1 out of 5 stars

    Could not locate our tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to use this because our tv was not listed. We returned it.buy a fire stick.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for your review on our URC 7966. We are very sorry to hear that you were not able to control your TV. We are sure that we can find a solution for your TV and would be more than happy to help in the best possible way. If you are still interested, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Bought it to replace my tv's original remote that I lost in a move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our LG TV. Our old remote stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Lit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it lights up every time I pick it up. The only thing is that it uses batteries fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is better than the original. Even better than the one that comes with the tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impossible to figure out - I could not connect it with the Samsung TV I was trying, nor with the cable box.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Ken, thank you for your review of our URC 7966. We are very sorry to hear that you were not able to control your devices. We would like to offer our support in setting up your devices and answer all of your questions about the remote and the app. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, nice only having to use 1 remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a smart remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our remote for our LG smart television and a little skeptical about this remote. We were wrong, it’s much better then the original remote and installation was fast and simple. The keyword; smart remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured it out it works perfectly perfectly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only works sometimes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only works sometimes. The microphone does not work at all. I changed batteries twice. I plan to return it.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Shira, thanks for your review on our URC 7966. We are sorry to hear that the remote is not working as expected. We would like to offer our support to help you set up everything in the best possible way. You can either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 5 out of 5 stars

    Remote /control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Easy on the palm of your hand for operating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal remote control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it is not compatible with my new TV

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Rudy, thank you for your review on our URC-7966 Smart Control Pro. We are very sorry to hear that you were not able to control your TV with this remote. We would love to find a solution for you. Please, feel free to contact us directly by using this link https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team

  • Rated 5 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate setting up universal remotes but this had to be the easiest setup. Downloaded the app followed a couple steps and good to go. For the price you can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for product. Easy to set up for usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote to replace LG tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the pause button that the really expensive remote that comes with the LG tv does not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One For All Smart Control PRO 6 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish remote retails for a a reasonable price and gets the job done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's return policy is terrible. 15 day return policy is terrible.

    No, I would not recommend this to a friend
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