Customers regard the product's protective qualities and build quality very favorably. However, some users find the screen protector to be problematic and the case adds significant bulk. Concerns were also raised about the durability of the belt clip and some felt the price was high. The overall size increase caused by the case was another point of contention for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
Pros mentioned:
Protection
Cons mentioned:
Bulk, Screen protector
Rated 4 out of 5 stars
Always a great product with a few exceptions.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love OtterBox brand equipment. What I don't care for the plastic protective cover that goes over the screen as it doesn't sit flush to the screen so it feels bouncy when you are trying to press on the screen thru the plastic. One other drawback is that the plastic protective screen cover seems to scratch easily. Plus the case has a tendency to be a little bit bulky but if you were looking for something that will protect your phone from drops and damage it is one of the best on The market. I ended up taking the plastic screen protector out and putting a regular screen protector directly on the phone to solve the problem.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Samsung Galaxy Note 2 Otterbox Defender case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the otter box defender case for the galaxy note 2. It prevents you having any scratches or breaks on your phone and screen. I would recommend this case to anyone who have the note 2 phone and I would definitely purchase another one if I have too
I would recommend this to a friend
Rated 4 out of 5 stars
peace of mind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a nanny. You can imagine how much my phone gets knocked around. Not only does the Otter box protect my phone the Otter box is very durable and continues to keeps it's shape.The kids love to look at their pictures and no matter how careful they are they always leave finger pints. The screen is easily wiped off and doesn't interfere with the phone function. Great product! My only complaint is the color choices but that doesn't impede the products quality.
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 4 out of 5 stars
Great case, but one huge flaw.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a faithful user of Otterbox products for all my phones since I discovered them. All my new phones have gone from box straight into and Otterbox and when I have upgraded phone they look almost brand new. The only flaw that I wish Otterbox would try to address or make better is the top latch on the case. The plastic there is not very thick and is weak, and I break them usually within six to nine months. I actually need a new holser now. Another option would be for Otterbox to sell just the holster as a replacement part, but they really need to look at some stronger material or thicker plastic on that top latch.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well to protect the phone. Would recommend it's use
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Does protect phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dodd have a hole for the home button. The hole does allow some dust and dirt behind the screen protector. But it's one of the easier cases to put on so it's not that big of a deal.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Bulky, But Protective
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a love/hate relationship with this case. On one hand, it is very protective & provides good peace of mind. However, considering the slim design of the Galaxy Note II, this case adds quite a bit of bulk. Think of a small paperback book, and that's very close to what his makes it.
I took off the flimsy screen protector, because I hate the way those react to touch screens. I just added my own stick-on one. I would recommend that to anyone purchasing this.
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Heavy duty, as advertised.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Otterbox case after selling many of them over the years. I am disappointed that it hasn't lived up to it's reputation. I will be swapping out the screen protector piece this week.
Otherwise, a solid product.
I would recommend this to a friend
Rated 5 out of 5 stars
Best case for any brand phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Why settle for ok when you can have the best. This is the last case you willever need to buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great! No problems expected now
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The cover fits like a glove and I can still use the touch screen.
I would recommend this to a friend
Rated 5 out of 5 stars
great phone protector
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great product and it evens protects ur screen
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Great case cannot get anything better
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually was looking at another case because of the size I guess and price but I am glad I went with the Defender Otter Box I also found a case that holds my huge phone with the case on the phone am very happy with it
I would recommend this to a friend
Cons mentioned:
Belt clip
Rated 3 out of 5 stars
The belt keeps breaking off
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this with my phone. I am on my third one. The clip on the back of the holder keeps breaking. This must be very common problem as when I take it in they never hassle me about it. The case itself is very sturdy and it needs to be because when the belt clip breaks your phone suddenly falls to the ground.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything you have come to expect from Otterbox. I really like the grey & white instead of all black like everyone else seems to have. Easy on and off to clean things. Definitely worth the purchase price.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love the otterbox!!! great for the daily user!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter Box is what it does! protects my phone! any new phone I get I ALWAYS get one. I can drop it, throw it, roll it and my phone is fine.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best shock protection for a smartphone out there.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best phone cover I have ever purchased in my entire life. It gives me the confidence that nothing will crack, let alone scratch the device.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Keeps my phone safe
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently got this product and love it. I've dropped my phone a few times and no damage to the phone. I also like that it comes with a screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love Otterbox. No other products can compete.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had an Otterbox on every smartphone I've owned. They work. I've never had a crack, scratch, or dent and I'm not gentle on phones.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best Case Ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Every phone I buy I usually get a case for it but hands down the best way to go is the otterbox.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Excellent Protection!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Otter Box Defender Case certainly does what it is supposed to do: DEFEND and protect the cellular!