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Customer Ratings & Reviews

$24.99
Save $55
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1283 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Belt clip

    Rated 3 out of 5 stars

    Great case belt clip sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is great!! Belt clip sucks! Every time you bump into something even slightly the phone pops out. Also does it when you sit in car or truck seat..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing a retention issue with your belt clip holster accessory. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Pros mentioned:
    Case quality, Fit, Grip

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone case. The quality is excellent and it fits my phone perfectly. It provides great protection without feeling bulky, and the design looks clean and stylish. The grip feels secure in hand, and all the buttons and ports are easy to access. Overall, it’s a well-made case that does exactly what it promises. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Belt clip needs to be re-engineered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases have always been awesome, but especially the defender series for me. But unfortunately the belt clip needs to be re-engineered one gentle tug of push on the cell phone & it falls off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Decent quality product that does the job.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Defender phone case protection since I owned an iphone. They do work well and thus far, I have dropped the phone many times and experienced no damage whatsoever. I think they are well designed and made. Decent quality product that does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it is very protective, Great purchase to protect your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case have purchased many over the years for different phones.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item It did the job that I wanted it to do

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    OtterBox phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for my phone. Also the lady that assisted with installing it was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to case whenever I get a new phone. Excellent protection with a very sturdy and well built quality.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 5 out of 5 stars

    iPhone 13 Plus Max Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the iPhone 13 Plus Max perfectly, and is a quality case as with any Otter Box

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Case works awesome and does the job exactly as you would expect from OtterBox which is why I use this product to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand, this is my favorite case ever for my phone. Thank you best buy for carrying them still in store

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Protects my phone very well. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Tough, Rugged, Professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case worth trusting your device with - I tested this case for over a year and it took a beating and protected my iPhone completely.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case cover. Great to hook on your pants and great coverage if you drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the otterbox phone cases. Alot better than any other company.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit upset that I bought this case because the employee told me my 12 pro max case wouldn’t fit but when I got home and tried it it fit just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case would strongly recommend especially if you have an expensive phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Mr. Larry Mullins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is the best on the market I’ve owned one on every phone I owned since 2000

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best Phone Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone cases ever. I have bought many cases and always come back to Otter

    I would recommend this to a friend