Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$24.99
Save $55
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Quality of phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very high quality and it gives me very good grip.One thing that I like is that it is very strong even if I dropped it wouldn’t have a scratch on it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Grip

    Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone case. The quality is excellent and it fits my phone perfectly. It provides great protection without feeling bulky, and the design looks clean and stylish. The grip feels secure in hand, and all the buttons and ports are easy to access. Overall, it’s a well-made case that does exactly what it promises. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    I liked it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Oct, 2024 & needing a new one. It’s a really good case however, the bottom part of the hard plastic did break off on me and the charger port cover didn’t last long either :/ In the end, the case provided the needed protection for my phone and although we are needing a replacement, my phone is without damage :) The case is thick (def added weight), doesn’t slide out of my pocket easily & it’s got a good grip. I would definitely recommend if that is something you are going for. Thankfully Otterbox offer’s warranty’s and I have a replacement on the way!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Case works!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and durable phone case with a secure grip. Fits the phone precisely, protects well from daily drops, and keeps a clean, professional look. Easy to hold and pocket friendly without adding bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Perfect replacement my expensive, name brand case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very expensive, names brand, phone case but it is so slippery and I have dropped my phone so much. This new case is the perfect fit, not slippery and was so easy to put on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    OTTERBOX DEFENDER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Defender for total protection you can't go wrong this is my 4th Otter Box Defender I would not settle for anything less for my I phones. Makes holding on to a slippery I phone easy. fits and feels great in your hand with no worries of dropping your I phone. Total protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Complete Confidence

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel compelled to find the best protection for the phones I invest a lot of money in. I start with the Otterbox first, then look at some others just to feel confident that I’m getting the best. I always seem to go back to the otterbox. This Otterbox was no exception. I was in no way disappointed after installing it on the iPhone 13 Pro Max. It fits perfectly. It has raised ridges to protect the screen and camera lenses. I have no concerns that it will slip from my hand. I have complete confidence that my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case; easy to hold on to and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Great fit and grip

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a ridiculous amount on an iPhone 13 it makes absolute sense to purchase this type of phone cover. The rubber grip of the phone with cover is great and the openings where the flaps are work well. The fit is perfect as it grips the iPhone as is was designed by apple.the buttons work well as my other Otter cases.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best of the best in cases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I Am totally sure if I dropped it on a hard floor, there would be no damage to the phone. A little expensive for a sale but this is one of the best out there to protect your iphone and Its well worth every cent. My only issue is that it's kind of a pain to put on your phone but after it's on, it is well worth the time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best case ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a case that will protect your phone, is easy to hold, and has a grippy type surface- then this is it! This is my second case after a number of years and it has never failed me!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Defender Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really nice, the grip and feel is way better than my last case which was a high end case as well. The buttons seem to work easier than my old case also. It has a clip on holder that holds your phone great!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Must have 4me or kids

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases! Offer great protection and grip with its rubber outer shell. Improved design allowing for ability to still use screen protecter. Feel almost confident enough not to add insurance on device. This case will not effect mics on phone at all..

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    RBA

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Easy to grip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used the Otter box for my iPhones; they protect my phone. It also keeps the phone from slipping out of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great phone case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for any phone! Easy to hold onto, very protective and thin design! A little pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent protection!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Otterbox exceeds my expectations of a great sheild to prtect my phone. The rubber composition allows me to set it down and not slide off anywhere. I am a feild engineer and always on the move so having this particular Otterbox is perfect for me. Excellent protection when I drop it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. It's easy to hold. Otterbox is the best in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otter box case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case keeps my phone safe and I am not worried about dropping it. Very grippy

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Adds a lot of grip and protection for sure. My new favorite case.

    I would recommend this to a friend