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Customer Ratings & Reviews

$24.99
Save $55
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1284 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,053 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this protector for my iPhone for 2 years, and it was excellent. Pros: great performance, my phone fell down many times but never had any damage Cons: very bulky. The mag safe charging in my car does not work when the phone cover was on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You Otter Get One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, and mount (for belt) has a distinct "click" to ensure the phone is secure. In addition, the mount can be used to set the phone on a surface - for video calls and for hands-free calling as well as for web/app viewing/scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best otter box case I’ve gotten. Solid and sturdy I’ve dropped it plenty of times still looks brand new. It also has a cushion inside the case to absorb shock and has a bounce to it if u don’t want a broken phone this case is the best to get.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender Pro for iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Not h protection for your iPhone! I’ve dropped it riding my Harley and it bounced along the road. Picked it up and not a scratch on it! Worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have if you still have a 12 or 13 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case for the iPhone 12 Pro Max and it really protects your phone

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Quality of phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very high quality and it gives me very good grip.One thing that I like is that it is very strong even if I dropped it wouldn’t have a scratch on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indestructible, sturdy and made to last nice stand clip

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Been using these since my iPhone 8. Never had a problem with a broken screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I’d buy otter again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years, I’m still using it and it has saved my phone from annihilation more than a dozen times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy case little bulky but it works for what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box 4 Life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otter box. What’s more to say? These cases are awesome! I guess if I need to say something negative about it it would be the rubber access flaps for the silent/vibrate switch and female lighting port. They tend to rip but if you don’t abuse them they’re fine. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Apple iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and shockproof phone case. I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD AND VERY SPECIAL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD. VERY SATISFYING. Good quality workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outter box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protective product, would recommend this to everyone on my social media list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase , I love an otter box case and that case isn’t thick like the other cases it’s very slim which I like

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. pair it with a screen protector and you will be worry free.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Grip

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone case. The quality is excellent and it fits my phone perfectly. It provides great protection without feeling bulky, and the design looks clean and stylish. The grip feels secure in hand, and all the buttons and ports are easy to access. Overall, it’s a well-made case that does exactly what it promises. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Case works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and durable phone case with a secure grip. Fits the phone precisely, protects well from daily drops, and keeps a clean, professional look. Easy to hold and pocket friendly without adding bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Otterbox Defender 13 Pro Max case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price! Happy with my purchase, case fits well and was easily applied to the phone. Has already been dropped on a concrete floor, no issues whatsoever!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Perfect replacement my expensive, name brand case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very expensive, names brand, phone case but it is so slippery and I have dropped my phone so much. This new case is the perfect fit, not slippery and was so easy to put on my phone.

    I would recommend this to a friend