The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
Doesn’t hold phone up, doesn’t charge on pad
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pop socket doesn’t hold the phone up. It just falls right over. Also, it doesn’t charge on a wireless pad like it says it does. If you wiggle it around and find a sweet spot for it, it’ll charge but you can’t just stick it on it like any other case that states it works with a charging pad.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about the issues you're having with your Otter + Pop case. For the stand, we usually suggest pulling out the PopTop all the way, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone. As for wireless charging, we've tested for compatibility with wireless charging, but we did determine that some PopTop materials may require removal in order to charge properly. We also suggest using chargers that are recommended by the phone manufacturer, as those are the ones we test our cases with. If you have any more issues with your case, give us a ring at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Very durable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very protective case . I have always bought otter boxes because they never disappoint
This review is from OtterBox - Otter + Pop Defender Series Case for Apple® iPhone® XS Max - Fall Blossom
I would recommend this to a friend
Rated 5 out of 5 stars
Provides great protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my purchase. It is a great color and provides great protection.
This review is from OtterBox - Otter + Pop Defender Series Case for Apple® iPhone® XS Max - Fall Blossom
I would recommend this to a friend
Customer reviews from otterbox.com
User rating, 4.3 out of 5 stars with 225 reviews on otterbox.com.