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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,789 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cordless phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on one of my old cordless phones was not holding a charge anymore, and it was finally time for a replacement. This was just what I needed--three phones that I could locate in different parts of my house. The phones were easy to install and work well. I knew that Panasonic makes good products, and I'm very happy with these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Works fine as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as expected............................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the 5-star review! We’re happy to hear the telephone is working just as you expected. Reliable performance is exactly what we aim for! - F Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones!!! One thing I like is the blinking light on all the phones to let me know when I have a message.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jamese! We’re so glad to hear you’re enjoying your Panasonic phones! The blinking message indicator is a small touch that makes a big difference, and we’re happy to know it’s been helpful. Thanks for sharing your experience! - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless 5 - Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic Cordless Phone System is a winner! Needed to replace dad’s old cordless phone system and needed a minimum of 5 phones to replace throughout his house. Sleek design and clear sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We’re so glad to hear that the Panasonic Cordless Phone System has been a perfect fit for your dad’s home. It’s wonderful to know you’re enjoying the sleek design and clear sound quality, it sounds like it’s making communication effortless throughout the house. Your kind words mean so much to us, and we’re thrilled to have earned a spot in your family’s home! - F Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Easy set up. All the controls you might need. The volume is just adequate but acceptable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Found exactly what ws needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone system (4 handsets) is just what we needed. The Call Block works great and it's easy to operate. The screens are nice and bright. Big feature is the instruction manual! It answers any and all questions you might ask. Highly recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    3rd Panasonic system in 26 years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Panasonic product. Sound and volume is good and loud. Our last phone and the one before it were also Panasonic. We've replaced when ever we move, but we outstayed the previous unit. Generally about 10 years is when we replace.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey there! Thank you for your thoughtful 5-star review! We're thrilled to hear that you're enjoying your KX-TGE645M and that the sound and volume are meeting your expectations. It’s great to know that you've had such a positive experience with Panasonic phones over the years and that they’ve stood the test of time for you. We truly appreciate your loyalty and trust in our products, and we look forward to continuing to serve you for many years to come! -C Panasonic

  • Rated 5 out of 5 stars

    Stylish Phone System with Nice Additional Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy to program, home phone system that meets my needs. Capable of notifying me via a message to my cell phone if I receive voice messages/voice mail while away from home. Provides phone access in all essential rooms of the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey John! We deeply appreciate that you took the time to provide us with your feedback! We’re delighted to hear that the KX-TGE645M phone system is not only easy to use but also enhances your home communication with features like mobile notifications. It’s wonderful to know it’s fitting so seamlessly into your daily routine. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing very well. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello James! Thank you for the great 5-star review! We're happy to hear the phone is performing well and that setup was a breeze. That’s exactly the experience we strive to deliver, simple, reliable, and ready to use. - F Panasonic

  • Rated 4 out of 5 stars

    New slick landline phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable handling - phones are not bulky, light weight. Bright clear screens for easy viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system has been easy to setup. I like the large buttons on handset. Easy to read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good features. Directions could be confusing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Something old , some thing new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reasonable phone. My pass phone was Panasonic. I had it since my son was 10yrs old. He Is 33. I like the way that you can hear the message anywhere in the house. It also tells you when it needs to be charge. Still trying to learn how,to delete one message instead of all. How to leave a voice mail as well. Overall, the price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for call blocking difficult for talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this phone system. It is especially nice to be able to have calls blocked that were nearly constant robo calls. but to also be able to block those live annoying callers as well is a blessing. One bad thing about the phone is the lack of volumn on the speaker. I am not hard of hearing and I can barely hear people on speaker. It is a little better on the phone direct but could be a whole lot better in my opinion. My husband cannot hear them at all so that is an issue.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, simply press the up arrow on the handset repeatedly. To adjust the ringtone volume, navigate to MENU #160, then press the up arrow to increase the volume > press SAVE. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Expandable Phone a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system works well for a home that needs the ease of answering from several places. The expansion capability works very well too. The directions can be a bit confusing. I had a prior version of this phone and some of the new functions are more difficult to use, some are easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with these phones. It was worth it to spend a little more money to get five phones and have one in every room that one is needed. I received help from a very nice sales woman to help me pick out the phones that I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mary! Thank you for your review. We’re so glad to hear that you’re happy with your new phone set and that having one in each room is working well for you. It’s also great to know that the assistance from the saleswoman made the process easier for you. We appreciate your feedback! - S Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Panasonic a trusted brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased 2x now and like panasonic brand. Wish all companies though could increase volumes on them for elderly people . I know they offer one but reviews on that one weren't as good as this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Eliza! Thank you for your continued support and feedback! We’re so glad to hear you're enjoying the Panasonic brand. We understand how important volume is, especially for elderly users, and appreciate your insight. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great o problems at all. It ia easy to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the great review! We're so glad to hear everything is working smoothly and that setup was a breeze. It's always rewarding to know our products are making things easier at home. Enjoy your new system! - F Panasonic

  • Rated 5 out of 5 stars

    Great set of Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these phones after I retired my other Panasonic cordless phones that I had for over 5 plus years. This product comes with several handsets which is wonderful. The range has been great along with the clarity of the calls. Setup was very easy and the answering machine a plus. I would reccommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific upgrade for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the V-Techs I had bought for my Grandma previously. These Panasonics were super easy to setup, easy for her to pickup and use, and above all else - she can hear better on these. On the other end the sound quality is much improved as well. Well worth it for people that still use landlines!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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