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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,758 reviews
  • Rated 5 out of 5 stars

    Landline YEAH!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great landline phone! It works well for all that I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your awesome 5-stars rating! We’re glad to hear our landline phone is hitting all the right notes for you. Here’s to many more great calls and smooth connections ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and performs exactly as described. Great to locate several units throughout the house and can expand with extra units if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review and for choosing the Panasonic KX-TGE645M Cordless Phone System. We're so glad to hear that the system has been easy to use and works just as expected. It's great that you're taking full advantage of the flexibility to place multiple units around your home, and knowing you can expand further if needed is always a plus. We truly appreciate your feedback and your trust in our products. Thank you again for your support, we’re pleased to be part of your home communication setup. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system has been easy to setup. I like the large buttons on handset. Easy to read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Cordless Phone System not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain aspects are not easy to use since the instruction guide does not explain how to do something or how to fix something.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback. We understand that some features can be tricky without clear guidance, and we appreciate you sharing your experience. We’ll make sure your input is passed along to help improve future instructions. - S Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good features. Directions could be confusing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    'Cordless'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Panasonic expandable phones before, and these are the best by far. The battery life is longer. The phones seem to be a little sturdier. They also seem to better options in the menu to allow better personal use. They are solid and we are very pleased with our purchase, and yes, we would recommend them!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that the improved battery life, sturdiness, and enhanced menu options are making such a positive difference. It’s great to know our phones are living up to your expectations and providing the solid performance you deserve. We truly appreciate your continued trust in us! - F Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Something old , some thing new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reasonable phone. My pass phone was Panasonic. I had it since my son was 10yrs old. He Is 33. I like the way that you can hear the message anywhere in the house. It also tells you when it needs to be charge. Still trying to learn how,to delete one message instead of all. How to leave a voice mail as well. Overall, the price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and easy to use. Looks smart easy to set up options,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Margaret! Thank you for your great 5-star review! We’re happy to hear you’re enjoying the clear sound and easy setup of your Panasonic phone. It’s designed to be both smart and simple, glad it’s working well for you! - F Panasonic

  • Rated 5 out of 5 stars

    Expandable Phone a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system works well for a home that needs the ease of answering from several places. The expansion capability works very well too. The directions can be a bit confusing. I had a prior version of this phone and some of the new functions are more difficult to use, some are easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Thanks for reaching out and calling me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones- for the price. great quality. The voiume is great. Plus the letters and numbers are large, which is great. Still reading the instruction guide.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Marshall! Thank you for your positive feedback! We’re delighted to hear you’re enjoying the sound quality, volume, and the easy-to-read letters and numbers. We hope the instruction guide continues to be helpful as you get to know your new phones. We appreciate you choosing Panasonic! - S Panasonic

  • Rated 4 out of 5 stars

    Panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine, though I should have bought just a single phone. It has answering machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re glad to hear your Panasonic phone is working well and that the answering machine is meeting your needs. We appreciate your feedback and hope it continues to serve you reliably. - F Panasonic

  • Rated 5 out of 5 stars

    A review from an experienced source!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the reception and distance these phones can go from the base. My mother is a telephone operator and wears a wired headset and that is why she chose this particular phone. The last set we purchased for her were the same phone and they lasted over 3 years. The model has slightly changed but she is very happy with them. This is coming from a telephone operator that started when switchboards were in affect!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's wonderful to hear that your mother is pleased with these phones. The fact that she has used the same model for over 3 years and continues to be happy with them makes us very happy! Thank you for sharing this positive feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones and recorder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these 3 Panasonic phones and recorder have been preforming very well. I read the instructions very carefully before installation to make sure I understand it all. I pleased with these phones and how they've been performing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello David! Thank you for the great 5-star review! We're glad to hear your Panasonic phone system and recorder are performing well and living up to expectations. Kudos for taking the time to carefully read through the instructions, it really pays off! We're pleased to know you're happy with the setup and performance so far. - F Panasonic

  • Rated 5 out of 5 stars

    Great set of Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these phones after I retired my other Panasonic cordless phones that I had for over 5 plus years. This product comes with several handsets which is wonderful. The range has been great along with the clarity of the calls. Setup was very easy and the answering machine a plus. I would reccommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific upgrade for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the V-Techs I had bought for my Grandma previously. These Panasonics were super easy to setup, easy for her to pickup and use, and above all else - she can hear better on these. On the other end the sound quality is much improved as well. Well worth it for people that still use landlines!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    NewPh25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly Mom likes the larger display. She has to remember how to find her contacts, but she's happy with the phones. Thanks!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Yvonne! Thank you for sharing your feedback! We’re so glad to hear your mom is enjoying the larger display, it’s designed to make things easier for users. We understand it can take a little time to get familiar with finding contacts, but we’re happy to know she’s pleased with the phones overall. The contacts can be found easier by pressing the button on the handset corresponding to the first letter of the contact she is searching for! Hope this helps and thank you for choosing us! - F Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Great phone for a senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about the phone because the phone audibly announces who is calling. Should you have a problem locating the phone in the house, by simply pressing one button on the base phone you can locate the phone. The large font on the phone is great for senior citizens or those who have reading problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very happy with these landline for our business. We use them everyday with no issues. It even came with the voicemail already set up so customers were able to leave messages for us right away. I like that I can check the messages from any one of the phones. The black color is great and always looks clean. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Chelsy! We're so pleased to hear that your new Panasonic phones are serving your business well! It’s great to know the setup was seamless and that features like shared voicemail access are making daily communication easier. Thank you for your recommendation, we’re proud to be part of your day-to-day operations. - S Panasonic

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use handsets. Nice upgrade to our home phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jen! Thank you for your feedback! We’re glad to hear the sound quality and ease of use met your expectations. It’s great to know the phone system has been a welcome upgrade for your home. - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Somewhat lacking in quality and features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best phone system. The charge doesn't last as long as other household phones that I have owned. There is also a little static from time to time. It only holds 100 contacts, so I find that really limiting. The V-Tech system I had previously could download contacts from a cell phone; this one cannot do that. I am somewhat disappointed with this system, but I needed one in a hurry, and this one was available.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are experiencing static during calls, please press the Menu button, then press the # key. Following that, enter 122, make sure A is selected and press Save. Please note that the battery life and the usage time may be influenced by the type of batteries you are using. A higher amperage battery will offer a longer usage time as it will hold the charge longer. Please also make sure that the handsets are left of the charging cradles when not in use, to preserve the battery life. Hope this helps! - S Panasonic

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