Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $105.99
The comparable value price is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2788 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,788 reviews
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great set of phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phones the display and numbers are big enough to see. has a lot of option like different ring tones and can set up contacts in catergories family friend doctors co-workers. It has talking caller ID which my other phone had whenit says the name on this phone you understand the name as it says it very clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Somewhat lacking in quality and features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best phone system. The charge doesn't last as long as other household phones that I have owned. There is also a little static from time to time. It only holds 100 contacts, so I find that really limiting. The V-Tech system I had previously could download contacts from a cell phone; this one cannot do that. I am somewhat disappointed with this system, but I needed one in a hurry, and this one was available.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are experiencing static during calls, please press the Menu button, then press the # key. Following that, enter 122, make sure A is selected and press Save. Please note that the battery life and the usage time may be influenced by the type of batteries you are using. A higher amperage battery will offer a longer usage time as it will hold the charge longer. Please also make sure that the handsets are left of the charging cradles when not in use, to preserve the battery life. Hope this helps! - S Panasonic

  • Rated 5 out of 5 stars

    Landline YEAH!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great landline phone! It works well for all that I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your awesome 5-stars rating! We’re glad to hear our landline phone is hitting all the right notes for you. Here’s to many more great calls and smooth connections ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use. Hearing quality is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful review! We’re thrilled to hear that you find your cordless phone easy to use and that the hearing quality is excellent. Your 5-star rating means so much to us, and we’re delighted to know the product is meeting your expectations. Wishing you seamless communication ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic is a great upgrade from our old VTech cordless phone. We live in a 2-story house, and the range and sound quality are much better. The 3-phone set is a perfect number for coverage through our home. We're very happy with the purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! We’re delighted to hear our Panasonic phone has been a great upgrade for your home! Providing reliable range and clear sound across every corner is exactly what we aim for. It’s wonderful to know the 3-phone set fits perfectly with your needs. Thanks for sharing your experience! - S Panasonic

  • Rated 5 out of 5 stars

    NewPh25

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly Mom likes the larger display. She has to remember how to find her contacts, but she's happy with the phones. Thanks!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Yvonne! Thank you for sharing your feedback! We’re so glad to hear your mom is enjoying the larger display, it’s designed to make things easier for users. We understand it can take a little time to get familiar with finding contacts, but we’re happy to know she’s pleased with the phones overall. The contacts can be found easier by pressing the button on the handset corresponding to the first letter of the contact she is searching for! Hope this helps and thank you for choosing us! - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Excellent basic home telephone system.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phones died (after 12 years). These replacements nicely meet our needs - all registered phones (up to 6) sync; names and numbers are displayed in large easy to read type, you can save up to 100 numbers, and you and block - hurray! - Spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    New Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a major difference from my old phone. I do have to learn the new features. "Call block" is an attribute that I appreciate. I have not had as many "scam" calls since I installed the phone. That is a major change for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful 5-stars rating! We're glad to hear your new phone is making such a positive difference, especially with features like call blocking helping reduce unwanted calls. We hope you continue enjoying the upgrade as you explore all the new features! - F Panasonic

  • Rated 5 out of 5 stars

    New phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase. I live in a 2 story house so I need phones on every level

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Nancy! Thank you for your review! We’re delighted to hear you’re happy with your purchase and that the phones are meeting your needs in a multi-level home. Your satisfaction means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    Lovely customer service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and items.. they gives the best anytime, anyday! Love Bestbuy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with both the service and the product. It’s wonderful to know we could meet your expectations anytime, any day! Your kind words mean so much to us, and we’re grateful for your support. Enjoy your new telephone! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would recommend this item to everyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We’re thrilled to hear that your telephone is working great and that you’d recommend it to everyone. Your 5-star rating means so much to us, and we’re delighted to know you’re enjoying the product. Wishing you continued satisfaction with your purchase! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and easy to use. Looks smart easy to set up options,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Margaret! Thank you for your great 5-star review! We’re happy to hear you’re enjoying the clear sound and easy setup of your Panasonic phone. It’s designed to be both smart and simple, glad it’s working well for you! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone with 3 handsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents. Screen is easy to read, well lit. Easy to use. They are enjoying it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback! We're happy to hear the phone is easy to use and that your parents are enjoying it. It’s great to know it’s meeting their needs! - S Panasonic

  • Rated 5 out of 5 stars

    i like your service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good you give the best service i will tell my family and friends about you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We're delighted to hear you're happy with our service and truly appreciate your recommendation to family and friends. Your support means so much to us! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Panasonic cordless review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been great in significantly reducing robot calls and screening unwanted calls. The only issue is that calls continuously cut off after about five minutes on the phone. The phone company came out to look at the issue and claims it is due to the technology on the phone combatting the robot calls, The system worked great during election time cutting off all the political calls on the answering machines.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Landlines still necessary!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate with all the features you need. Programming and general set up of these phones was pretty quick. My elderly in-laws can use them without a problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Home phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic well- made phone. Would prefer a louder ring but otherwise, no complaints. It was easy to install and set up. Has lots of features - more than I will use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range, fast charging, easy to install

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Good phones for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work well though not as good and not as many features as my older Panasonic set. These are fine but I don't think they are made as well as my 12 year old phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Stephen! Thank you for sharing your thoughts. We’re glad the phones are working well for you, and we appreciate your feedback regarding the features and build compared to your older set. - S Panasonic

  • Rated 5 out of 5 stars

    'Cordless'

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Panasonic expandable phones before, and these are the best by far. The battery life is longer. The phones seem to be a little sturdier. They also seem to better options in the menu to allow better personal use. They are solid and we are very pleased with our purchase, and yes, we would recommend them!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that the improved battery life, sturdiness, and enhanced menu options are making such a positive difference. It’s great to know our phones are living up to your expectations and providing the solid performance you deserve. We truly appreciate your continued trust in us! - F Panasonic

Sponsored