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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,812 reviews
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. They are light and easy to use. They hold the charge for the day. Has many useful features. Call block and answering set ups.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless hookup, immediate functionality, and good appearance

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Glen! Thanks for the awesome feedback! We’re delighted to hear the setup was painless and that your new phone is working perfectly right away. Plus, looking good is always a bonus! Enjoy staying connected with ease. - F Panasonic

  • Rated 4 out of 5 stars

    New slick landline phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable handling - phones are not bulky, light weight. Bright clear screens for easy viewing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful review! We're delighted to hear that you’re enjoying the sleek design, lightweight feel, and bright, clear screens of the phones. Your feedback helps us continue improving, and we truly appreciate it! - F Panasonic

  • Rated 5 out of 5 stars

    New system was a wise decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to replace our current system at the arts center that was over ten years old and having its problems. We have the following comments after using it for three weeks: Excellent – much clearer. And it has an intercom function so upstairs can just buzz downstairs without having to pull out someone’s cellphone to call. And the docents like the big clear numbers on the handsets, which are holding charges for more than 20 minutes. Altogether a fine purchase. s.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and make calls. Light weight ,love the clip. Answer machine easy set up. Lot of options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Easy to handle, good for hearing disabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, great features, clear reception, caller announcement makes it easy to answer the phone call or let it go to voice mail, adjustable for the hearing impaired.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted this brand and have not been disappointed with these phones. Good price and not a lot useless features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your valuable feedback and the 4-star review! We're so glad to hear that you’ve had a positive experience with the brand and that the phones meet your needs without unnecessary features. We aim to provide great value with simplicity and reliability, and it’s great to know we’re meeting those expectations for you. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good phone with a few annoying features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very good to excellent phone/answering system, and I LOVE the call-blocking features -- including automatic blocking of robocallers. However, there are a few features that make it somewhat annoying. First, it will occasionally block calls from friends and family (even after they have been entered in the phone's "phonebook"). This requires a manual unblock, and an apology to my friend/family member/doctor. Second, if you link it to your cellphone, which is a generally-beneficial feature, the phone doesn't allow for permanent muting of text message notifications. By this, I mean that although you may have disabled this feature, every time you re-pair the two phones via bluetooth, or leave the house with the cellphone and then re-enter within bluetooth range, the feature automatically comes back on, forcing a manual defeat of this feature. Getting verbal notifications of text messages in the middle of the night that echo throughout the house via 4 handsets and the base unit can be very jarring. Other than the annoyances noted above, this is a good phone system, with some excellent features (particularly the call-blocking ones), and very good clear voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product a couple months now and it seems to be working as expected. It’s a good price and a good product. I’ve had Panasonic cordless phones before and they served me w3ll.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 4 stars! We’re happy to hear you’re satisfied and look forward to any suggestions you might have. -C Panasonic

  • Pros mentioned:
    Features
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Been using Panasonic for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them working, so far so good. The batteries were not charged when they arrived so wound up charging over night. Every thing seems to be going as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced a Panasonic phone system that we bought in Oct 2002 (yes, it was 2002). We loved that system but felt like it might be on its last legs battery-wise. We had a somewhat hard time finding a battery for the base handset about 7 years ago, so decided to go with a new set. This new set is ok, but not sure about it (how could we after having and loving the old one for more than 18 years). Also, we use our cell phones more often than the landline. After setting it up, we've gotten a lot of phantom calls where no one is on the other end... it's weird.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    Landline YEAH!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great landline phone! It works well for all that I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your awesome 5-stars rating! We’re glad to hear our landline phone is hitting all the right notes for you. Here’s to many more great calls and smooth connections ahead! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Who's Calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is very good. I love the answering service part and the phones are in every room. Intercom works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to relace the similar system of the same brand that I had purchased in 2003. I decided to upgrade to a newer system when I realized that 3 replacement batteries for the old one cost almost as much as a new system. I charged the phones overnight and skimmed though the manual to see if anything was vastly different than what I was used to. It all works pretty much the same. The nexy day, I plugged the new system into the phone line, recorded a message, set the date and time and was up and running in less than 10 minutes. I'm pleased with the price, ease of set up, convenience of use and overall ooeration.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent sound. Much better size than the older model I had. These hand sets are shorter and wider. Easier for me to put on an inside shelf near the modem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and easy to use. Looks smart easy to set up options,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Margaret! Thank you for your great 5-star review! We’re happy to hear you’re enjoying the clear sound and easy setup of your Panasonic phone. It’s designed to be both smart and simple, glad it’s working well for you! - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my grandmother. She loves it. The buttons are easy for her to see & dial as she talk on the phone often, she also enjoys the Voice Caller ID because it reads out the incoming calls. The voice quality is super clear so I don't have to repeat myself as often... It's hard to get her off the phone now she enjoys her new phone lol

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Fool proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the need very well. Purchased for my mother so she could have a phone close to her in all the rooms of her home. Easy to use and works very well. Land lines are dying but there is still a group that need them and thank God a few companies still address the need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    I bought these for a present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this telephone system because I saw that this phone blocks 1000 robo callers...was happy to see Panasonic phone that blocked more than the usual 250. However, since having a AT&T phone that does the same thing, the way Panasonic allows you to block, the caller has to call you first then you have to push the block button so their call won't come through, the next time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

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