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Customer Ratings & Reviews

Your price for this item is $90.99
The comparable value price is $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,798 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We traded our old phones in on this phone because the old phones were cutting in and out. We really like this phone because it has a caller block feature that is very simple to use-and it works!!! When a call is blocked, it only rings once and that's it. LOVE that feature and have used it quite often in the short time we've had the phones. Would rather have had it in white or silver as it would be easier to find the phone but we are still very happy with this new phone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. They are light and easy to use. They hold the charge for the day. Has many useful features. Call block and answering set ups.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother, who now lives alone and is quite technically challenged to say the least. We got it set up for her quickly and she hasn't looked back. Very satisfied customers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase. I live in a 2 story house so I need phones on every level

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Nancy! Thank you for your review! We’re delighted to hear you’re happy with your purchase and that the phones are meeting your needs in a multi-level home. Your satisfaction means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    New system was a wise decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to replace our current system at the arts center that was over ten years old and having its problems. We have the following comments after using it for three weeks: Excellent – much clearer. And it has an intercom function so upstairs can just buzz downstairs without having to pull out someone’s cellphone to call. And the docents like the big clear numbers on the handsets, which are holding charges for more than 20 minutes. Altogether a fine purchase. s.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and make calls. Light weight ,love the clip. Answer machine easy set up. Lot of options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Lovely customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and items.. they gives the best anytime, anyday! Love Bestbuy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with both the service and the product. It’s wonderful to know we could meet your expectations anytime, any day! Your kind words mean so much to us, and we’re grateful for your support. Enjoy your new telephone! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone with 3 handsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents. Screen is easy to read, well lit. Easy to use. They are enjoying it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback! We're happy to hear the phone is easy to use and that your parents are enjoying it. It’s great to know it’s meeting their needs! - S Panasonic

  • Rated 5 out of 5 stars

    i like your service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good you give the best service i will tell my family and friends about you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We're delighted to hear you're happy with our service and truly appreciate your recommendation to family and friends. Your support means so much to us! - S Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Easy to handle, good for hearing disabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, great features, clear reception, caller announcement makes it easy to answer the phone call or let it go to voice mail, adjustable for the hearing impaired.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good phone with a few annoying features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very good to excellent phone/answering system, and I LOVE the call-blocking features -- including automatic blocking of robocallers. However, there are a few features that make it somewhat annoying. First, it will occasionally block calls from friends and family (even after they have been entered in the phone's "phonebook"). This requires a manual unblock, and an apology to my friend/family member/doctor. Second, if you link it to your cellphone, which is a generally-beneficial feature, the phone doesn't allow for permanent muting of text message notifications. By this, I mean that although you may have disabled this feature, every time you re-pair the two phones via bluetooth, or leave the house with the cellphone and then re-enter within bluetooth range, the feature automatically comes back on, forcing a manual defeat of this feature. Getting verbal notifications of text messages in the middle of the night that echo throughout the house via 4 handsets and the base unit can be very jarring. Other than the annoyances noted above, this is a good phone system, with some excellent features (particularly the call-blocking ones), and very good clear voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Who's Calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is very good. I love the answering service part and the phones are in every room. Intercom works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic

  • Rated 5 out of 5 stars

    Good phone system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone system for my apartment because the battery lasts a long time

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Edith! We’re so glad to hear the phone system is a great fit for your apartment! Long battery life is definitely a key feature we’re proud of, thank you for sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Features
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Been using Panasonic for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them working, so far so good. The batteries were not charged when they arrived so wound up charging over night. Every thing seems to be going as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced a Panasonic phone system that we bought in Oct 2002 (yes, it was 2002). We loved that system but felt like it might be on its last legs battery-wise. We had a somewhat hard time finding a battery for the base handset about 7 years ago, so decided to go with a new set. This new set is ok, but not sure about it (how could we after having and loving the old one for more than 18 years). Also, we use our cell phones more often than the landline. After setting it up, we've gotten a lot of phantom calls where no one is on the other end... it's weird.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones and recorder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these 3 Panasonic phones and recorder have been preforming very well. I read the instructions very carefully before installation to make sure I understand it all. I pleased with these phones and how they've been performing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello David! Thank you for the great 5-star review! We're glad to hear your Panasonic phone system and recorder are performing well and living up to expectations. Kudos for taking the time to carefully read through the instructions, it really pays off! We're pleased to know you're happy with the setup and performance so far. - F Panasonic

  • Rated 5 out of 5 stars

    Fool proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the need very well. Purchased for my mother so she could have a phone close to her in all the rooms of her home. Easy to use and works very well. Land lines are dying but there is still a group that need them and thank God a few companies still address the need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my grandmother. She loves it. The buttons are easy for her to see & dial as she talk on the phone often, she also enjoys the Voice Caller ID because it reads out the incoming calls. The voice quality is super clear so I don't have to repeat myself as often... It's hard to get her off the phone now she enjoys her new phone lol

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to relace the similar system of the same brand that I had purchased in 2003. I decided to upgrade to a newer system when I realized that 3 replacement batteries for the old one cost almost as much as a new system. I charged the phones overnight and skimmed though the manual to see if anything was vastly different than what I was used to. It all works pretty much the same. The nexy day, I plugged the new system into the phone line, recorded a message, set the date and time and was up and running in less than 10 minutes. I'm pleased with the price, ease of set up, convenience of use and overall ooeration.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

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