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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2756 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGE645M's ease of use, sound quality, and call blocking features. Many appreciate the range and the multiple handsets included, finding the system convenient for larger homes. However, some users report needing to recharge the handsets frequently, and a few mention that the instructions could be improved. The volume level has also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,756 reviews
  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Full of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of features. The buttons are large and easy to read. Screen lettering is large and easyvti read. Sound is clear. The only drawback is that the light that indicates a message is on the upper back of the phone, so it’s not visible when looking at the front of the phone. An unexpected plus is that we don’t have to listen to our outgoing message when the machine picks up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Replacement of Ancient Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more "bells & whistles" than our previous phone---circa 10 years ago. Good sound, large #s, easy to set up, good appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    They are top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the numbers are larger and easy to see. Each phone has speaker access if you busy or your hands are full. Good sound and easy to operate. Thank you best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the whole house and we found them easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re happy to hear the phone covers your whole house and that the setup was easy and user-friendly. - S Panasonic

  • Rated 5 out of 5 stars

    Great Panasonic Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new KX-TGE633M phone with answering system. We had an earlier model for a number of years and liked it. This one was easy to hook up, and input the phone book, which automatically transferred to to the other two headsets. The new batteries are much better than the older model special one. The The phone, answering system, talking caller ID, and call waiting are working very fine. Very satisfied, and would recommend it to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Panasonic. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with large screen and buttons. Good quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is one of the few households that still prefer hand-held cordless phones. We have cell phones but prefer to talk on handsets when we're home. Needless to say, we are probably in the minority. There's not a whole lot of selections these days, especially since we wanted five handsets. We decided to give this produect a try and were more than pleasantly surprised with the quality and all the features that were available with this phone. We couldn't be happier!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We can definitely say that you are not alone. There are still so many people that use the landline telephones for exactly what you described. We are happy that you found just the right telephone that meets your needs. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Landline phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great price. Easy to set up and program phone numbers. The call blocking feature is an added plus. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    1711 Tap House Beaufort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was easy to set up and performs wonderful for our use in a restaurant setting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-star rating! We’re delighted to hear the system was easy to set up and is performing wonderfully in your restaurant. Helping your business run smoothly is exactly what we aim for! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it has 5 phones. The phones are easy to use and work great. A great feature is it tells you (voice) if you left it off the charger and the battery is getting low. The voice also helps you locate the phone. Only con I have found is the button names rub off with use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    3rd Panasonic system in 26 years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Panasonic product. Sound and volume is good and loud. Our last phone and the one before it were also Panasonic. We've replaced when ever we move, but we outstayed the previous unit. Generally about 10 years is when we replace.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey there! Thank you for your thoughtful 5-star review! We're thrilled to hear that you're enjoying your KX-TGE645M and that the sound and volume are meeting your expectations. It’s great to know that you've had such a positive experience with Panasonic phones over the years and that they’ve stood the test of time for you. We truly appreciate your loyalty and trust in our products, and we look forward to continuing to serve you for many years to come! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good replacement for our old Uniden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what we were looking for in the way of 5 handsets. A great feature that our old set did not have is the ability to block up to 1000 numbers! This is something we all need in this day & age. The sound quality sometimes isn't the best, but you can adjust the volume for call clarity while on a call. I wish the base had more redial ability like the handsets. It only holds 1. The handsets are infinite. With speaker phone & intercom options, this phone is the best replacement for what we were used to. It does have an answering machine that we don't use as we subscribe to voicemail with the phone company.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.
      We appreciate it and look forward to hearing from you again! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Replacement Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated them good because I have only had them for a month. I've owned Panasonic phones prior and bought these as a replacement. I love the block feature on this phone. It also has a talk feature by announcing the caller. The only issue with the talk feature is it is not as clear as I would have expected and does not pronounce names very well, but humorous. Overall, I do like the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good multi location phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to be set up since it com3es with satellite p[hones already linked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear the setup was easy and that the pre-linked satellite phones made the process even smoother. It’s great to know the system worked well for your needs right out of the box. - S Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great quality cordless phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great and have plenty of helpful features to let you set up how you want them to operate, the call block function is a great way to help eliminate those pesky robo calls and telemarketing scams, Panasonic phones are extremely well made and have proven to be long lasting quality made phones that will still be working for many years to come.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice for a landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic phone system base stopped working after many years of use, so I looked at various options and this one, that looks and acts identically to my old one, looked like the best bet. The sound is good and the phones are comfortable to hold for long conversations. The batteries hold charge for many hours of talking. Because my old phone had died, I had no list of memorized phone numbers, so those I had to enter into the new phone. I have mine set up so that only numbers stored in the phone will ring through. Any unknown number goes to voice mail. We now get very few spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Easy to set up and use. Love having the ability to block unwanted calls. Has a robo call blocking function, but be aware that means ALL robo calls. So if you get any from school, Dr appointment reminders, pharmacy reminders etc. you will have to add them to the phonebook(in directions) or they will also get blocked. Not hard to do!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Yes the Call Block feature is a great feature and its super easy to set up! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    I like the features these phones have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well, and have features other phones do not have---like, they announce who is calling so we can decide whether to take time for the call or not. They allow you to block 250? calls. They also verbally call to you when the battery in one of the handsets is low. I am not losing the phones as much, now since the handset calls to me before it runs out totally. The quality of the calls are also good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features, Range

    Rated 5 out of 5 stars

    WH Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup for first time use. Great range. Lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Good phones for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work well though not as good and not as many features as my older Panasonic set. These are fine but I don't think they are made as well as my 12 year old phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Stephen! Thank you for sharing your thoughts. We’re glad the phones are working well for you, and we appreciate your feedback regarding the features and build compared to your older set. - S Panasonic

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