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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2756 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGE645M's ease of use, sound quality, and call blocking features. Many appreciate the range and the multiple handsets included, finding the system convenient for larger homes. However, some users report needing to recharge the handsets frequently, and a few mention that the instructions could be improved. The volume level has also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,756 reviews
  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well sound is good! Easy set up.really like call blocking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Thanks for reaching out and calling me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones- for the price. great quality. The voiume is great. Plus the letters and numbers are large, which is great. Still reading the instruction guide.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Marshall! Thank you for your positive feedback! We’re delighted to hear you’re enjoying the sound quality, volume, and the easy-to-read letters and numbers. We hope the instruction guide continues to be helpful as you get to know your new phones. We appreciate you choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and performs exactly as described. Great to locate several units throughout the house and can expand with extra units if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review and for choosing the Panasonic KX-TGE645M Cordless Phone System. We're so glad to hear that the system has been easy to use and works just as expected. It's great that you're taking full advantage of the flexibility to place multiple units around your home, and knowing you can expand further if needed is always a plus. We truly appreciate your feedback and your trust in our products. Thank you again for your support, we’re pleased to be part of your home communication setup. - F Panasonic

  • Rated 5 out of 5 stars

    'Cordless'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Panasonic expandable phones before, and these are the best by far. The battery life is longer. The phones seem to be a little sturdier. They also seem to better options in the menu to allow better personal use. They are solid and we are very pleased with our purchase, and yes, we would recommend them!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that the improved battery life, sturdiness, and enhanced menu options are making such a positive difference. It’s great to know our phones are living up to your expectations and providing the solid performance you deserve. We truly appreciate your continued trust in us! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have upgraded their software tone more user friendly! Easier to use and love the call blocking feature’

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones and recorder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these 3 Panasonic phones and recorder have been preforming very well. I read the instructions very carefully before installation to make sure I understand it all. I pleased with these phones and how they've been performing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello David! Thank you for the great 5-star review! We're glad to hear your Panasonic phone system and recorder are performing well and living up to expectations. Kudos for taking the time to carefully read through the instructions, it really pays off! We're pleased to know you're happy with the setup and performance so far. - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good price and good quality and easy to used

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone that talks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a little difficult to set up. I am use to just plugging in and go. There is still slight echo when talking to people. I am not sure if it is their service or mine. Still learning. Always get Panasonic phones as I like the talking caller ID. I can hear who is calling when doing something and decide which call to answer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    If you need a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a landline phone because we don't have good cell reception in our area. This phone works great and has wonderful features like call blocking and speed dialing. In this world of cell phones I was so happy to be able to still get a phone like this for a good price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 4-star rating! Your input helps us improve and continue delivering quality products. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently we noticed we could not hear as well on our old cordless Panasonic phones. They were at least 20 years old. So, we replaced them with these phones and can hear very clearly now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the wonderful 5-stars review, and for sticking with Panasonic for over 20 years! We're so glad to hear your new phones are delivering the clear sound you were looking for. It’s always a pleasure to know our products can make a noticeable difference, especially when upgrading from a trusted older model. Here’s to many more years of crystal-clear conversations! - F Panasonic

  • Pros mentioned:
    Ease of use, Features
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good features. Directions could be confusing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Something old , some thing new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reasonable phone. My pass phone was Panasonic. I had it since my son was 10yrs old. He Is 33. I like the way that you can hear the message anywhere in the house. It also tells you when it needs to be charge. Still trying to learn how,to delete one message instead of all. How to leave a voice mail as well. Overall, the price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Functions well and nice looking phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks good! I have one set in family room, other in study and bedroom. Very convenient to pick up the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jing! Thank you for sharing your experience! We’re glad to hear the phones are convenient and fit seamlessly into your home. It’s great that they’re helping you stay connected across multiple rooms! - S Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Excellent clarity of the speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear reception of of a voice call. Very easy setup and features are outstanding.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great set of Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these phones after I retired my other Panasonic cordless phones that I had for over 5 plus years. This product comes with several handsets which is wonderful. The range has been great along with the clarity of the calls. Setup was very easy and the answering machine a plus. I would reccommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use handsets. Nice upgrade to our home phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jen! Thank you for your feedback! We’re glad to hear the sound quality and ease of use met your expectations. It’s great to know the phone system has been a welcome upgrade for your home. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific upgrade for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the V-Techs I had bought for my Grandma previously. These Panasonics were super easy to setup, easy for her to pickup and use, and above all else - she can hear better on these. On the other end the sound quality is much improved as well. Well worth it for people that still use landlines!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing an older Panasonic system. As with a lot of newer products, it doesn't seem as good as the older one. While it says standby time can be up to 5 days, I get maybe 2 at best. Seems more sensitive to have static on the call. Very easy to setup and some good features, just battery life is no good. Must leave on charger.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. -C Panasonic

  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Everyone at the Setauket store was extremely kind and professional to me. They gave me the red carpet experience as if I was going to the Oscars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gloria! We’re thrilled to hear about your excellent experience with both our phone system and the team at the Setauket store! Providing outstanding service and quality products is something we take great pride in. Thank you for sharing your story! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for a senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about the phone because the phone audibly announces who is calling. Should you have a problem locating the phone in the house, by simply pressing one button on the base phone you can locate the phone. The large font on the phone is great for senior citizens or those who have reading problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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