Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Omg what a great upgrade from a ps5 the hdr optimizer is amazing !!! Makes my image so much better audio quality bumped up as well. Plays the disc fast and quiet. I love the auto Dolby vision playback as well hdr+. So happy with this purchase
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Pros mentioned:
Dolby vision performance, Picture quality
Rated 5 out of 5 stars
Great quality at a reasonable price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only used this for a couple weeks, but it has worked flawlessly so far. I upgraded from a Sony x700, which would freeze on about 50% of the discs played on it. I am happy to report that this Panasonic player has not had any problems with my discs. Even the ones that froze on the Sony player work fine on the Panasonic.
The build quality seems solid. The output picture quality is great, and the overall functionality of the unit is implemented well, as expected for a player of this cost. The remote is only average, but it gets the job done. The other nice feature of this player is that it auto-detects dolby vision and enables it. This is something that was missing on the Sony x700, so I am happy about having that feature now.
I would definitely recommend this player - especially as an upgrade to the cheaper Sony models for people who are experience problems with those units.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for sharing your positive experience! -M
Pros mentioned:
Dolby vision performance, Picture quality
Cons mentioned:
Functionality
Rated 4 out of 5 stars
Great with a few cons
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely a bit better quality video than my Xbox One X. Definitely better sound as I always had to mess with Xbox dropping my Atmos settings. This hooks directly into my Denon AVR-X2400.
Cons:
-Slow boot.
-Slooow Disc tray open/close
-UI is old (don’t care, only there to load a disc)
-Known issue with some 4K discs stutter/freezing for a few seconds. “Midway” is one of them. Two scenes in the same spot as everyone else online.
Overall very happy.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the feedback.
Pros mentioned:
Dolby vision performance, Picture quality
Rated 5 out of 5 stars
Creme' De La Creme'
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome 4K Ultra HD Player. This unit does it all as you can tell by the description. Operates smoothly and flawlessly and quiet. I have put it through it's paces and it just keeps on keeping on. I have a Sony X-800 (bought at Best Buy) that I switch off with but feel that the Panasonic is a far better unit in all respects as this one also has Dolby Vision and Display. The Panasonic DP-UB420-K player is the same as this one for half the price, but this has Dolby Vision and the Display counter. If your TV does not support Dolby Vision and you don't care about the counter then the DP-UB420-K
is the unit for you. I plan to upgrade my TV in the near future to one that has Dolby Vision so I will be ready. This is a great unit and I am 100% satisfied and highly recommend. I gave it 5*****'s only because there aren't 6.....
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
This 4K blu-ray player is currently the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Until the Panasonic DP-UB9000 comes out very soon, this is the best 4K Blu-ray player there is. Have the OPPO 203 and it does not compare with this UB820. The only drawback is the remote, the Netflix button is too close to the ones you use and this is NOT backlit. The 2yr old UB900 has top quality backlit remote and the new UB9000 does too. Otherwise, this is an awesome player that can do it all and has so many options for those that want to dial in the best picture. Video & Sound transfer is better than the OPPO 203.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the review.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Panasonic ub820
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the ub820 in excellent condition paid around $399 with a $10 certificate. Works excellent. It was sent from Colorado Best Buy. No dings no scratches. Remote brand new condition. If you can get one in excellent condition might as well to save a littke bit of money. No streaming problems. I already knew it is a slow process.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello there! Thank you for sharing your experience with the UB820. We're glad to hear it's performing well and arrived in excellent condition. It's great to know you're enjoying the features and that everything met your expectations. We appreciate your insight and thoughtful recommendation! - S
Pros mentioned:
Dolby vision performance, Picture quality
Rated 5 out of 5 stars
Best Combo of quality and value you can find
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My inability to snag a PS5 led me to find an alternative to start watching 4k movies on my LG CX tv. After doing a lot of research, I came to the conclusion that this 4k player is the best value you can get. Yes, it's more expensive that the budget models, but this thing does everything. Films using Dolby Vision and Dolby Atmos are jaw dropping. It has two output ports and I use one HDMI cable for video into my tv and a 2nd HDMI cable into my sound system. The video quality is OUTSTANDING. Love this thing. The best settings kick on automatically. Easy to setup and use. No issues at all. Do yourselves a favor and invest in something better than the cheapest 4k player.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon!
Pros mentioned:
Dolby vision performance, Upscaling
Rated 5 out of 5 stars
Panny
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. I went back and forth on which 4k player to get and this often came up in recommendations.
It's not an Oppo, but it doesn't have the same price tag. The upscaling is great for Blu Ray's, separate audio/video outputs is a nice option, supports both Dolby Vision, HDR and HDR+, and it doesn't skip/freeze on 100gb discs like some of the other players in this price range.
Very happy with this purchase.
Pro-Tip: look for open box options. I did and got this for $100ish off. The box was rough, but the player was perfect and unused.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your thoughts and feedback with us! -M
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
4k DVD
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome upgrade for my home theater! I live in an area without high speed Internet, and decided to try buying this DVD player in an attempt to get real use from my surround sound system. This has multiplied my enjoyment of watching movies at home ten fold. It is a bit of a scavenger hunt to find the 4k dvds (how disappointed was I when I discovered Best Buy no longer sells DVDs!?!). The sound and video quality compared to Blu-ray DVDs is worth the upgrade!
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi there! Thank you for sharing your experience and for the 5-star review! We’re glad to hear this Blu-ray player has transformed your home theater experience, especially without relying on high-speed internet. Hunting down 4K DVDs can definitely be an adventure, but it sounds like the amazing sound and video quality make it all worthwhile. Here’s to many more epic movie nights that truly bring your surround sound to life! - F
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome !
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is player is outstanding ! Ive owned several DVD players through the years and this the best player Ive ever owned.Excellent video and audio performance.Great piece of equipment.4K 's look awesome.Worth every penny.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello Marty! Thank you for such a wonderful review! We’re thrilled to hear that our player stands out among your collection and delivers excellent video and audio performance. Enjoy those stunning 4K visuals, it’s great to know it’s worth every penny for you! - S
Pros mentioned:
Dolby vision performance, Picture quality
Rated 4 out of 5 stars
Just missing 1 feature that would give it 5 stars
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The DP-UB820 is an awesome 4K Bluray player and has some great features. Both the Audio and Video from this unit are excellent. I have noticed that some 4K movies that I have played have frozen up randomly but I have not determined if it is the player or the disk itself that is to blame.
The network/Smart TV functionality and GUI is very rudimentary and clunky. But your not buying a 4K Bluray player for its apps like Netflix, YOUTUBE TV, etc..
A great feature is that this unit has an independant HDMI audio out. This is great if you have a 4K TV but an older Home Theater Receiver that is not 4K compatible. This feature lets you run an (HDMI 2.0a/b) cable to your 4K TV and run a second HDMI cable to your (non 4K) Home Theater Receiver for (5.1/7.1) audio.
The one feature that is missing is an HDMI input(s) on this unit. The Scaler is excellent on the DP-UB820 and it would be awesome if you could take advantage of it by having the option to input to the DP-UB820. Many people have a PS3 or other 1080P devices that would benefit from the DP-UB820's Scaler.
HDR(10) and Dolby Vision 4K movies look great and the sound is excellent thanks to its 192-kHz/32-bit 4-DAC. I would recommend this unit to anyone looking for a great 4K Bluray player that will also play DSD (5.6 MHz/2.8 MHz/11.2MHz) and ALAC music files and WAV/FLAC/MP3/AAC/WMA/AIFF formats.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the review.
Pros mentioned:
Dolby vision performance, Picture quality
Rated 5 out of 5 stars
Best 4K UHD player in the $500 or less category
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using this with a 65" LG 65C3PUA and a Klipsch/Denon Atmos surround setup, and it's better than going to the theater. This player will auto switch to Dolby Vision, while others either lack Dolby Vision or you have to manually select it over the regular UHD10. Fantastic sound and picture quality. Great audio decoding if you still have a CD collection or a USB thumbdrive full of music. Seperate audio and video outputs if you have the equipment to take advantage of that.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Pros mentioned:
Picture quality, Upscaling
Rated 5 out of 5 stars
Panasonic - DP-UB820
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Panasonic picks up where Oppo left off, producing a high-quality 4K UHD Blu-ray player that’s poised to become the format’s new mid-priced standard bearer. Featuring stellar HCX processing, an HDR Optimizer that allows users to adjust HDR content to best suit their viewing environment, superior 4K Direct Chroma upscaling, a host of picture-tuning tools, top-notch HD 3D support, and excellent streaming capabilities, Panasonic’s DP-UB820 instantly becomes the clear choice for discriminating 4K and HD movie mavens. Oppo's demise left a void, but this impressive player more than fills it and comes Highly Recommended.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the review.
Pros mentioned:
Dolby vision performance, Picture quality
Rated 5 out of 5 stars
Great standalone 4k player. Fully loaded
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had been using an Xbox OneS for my 4k player the last few years but recently upgraded my display to a Sony panel that can run Dolby Vision and since Xbox doesn’t support Dolby Vision for movies I needed a better player. The UB820 is a great player that has all the options you will ever need and more. It’s processing and software definitely gives cleaner image than the Xbox and even seemed to improve on the audio side just a bit…I run a 5.1.2 Atmos speaker system and I noticed it especially in the bass response it seemed just a bit more defined and cleaned up. If you want the best player available for under $500 this is it.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Pros mentioned:
Dolby vision performance, Picture quality
Rated 4 out of 5 stars
Good player but Not an OPPO
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all this is my third Panasonic Blu-ray player.
I own the DMP-UB900 and the DMP-BDT500
The 820 is a good player but it could be better to be at the same level as OPPO level
Pros:
+ Easy set up
+ Great picture quality
+ Supports Dolby Vision
+ Great HDR support for projectors
+ 2nd HDMI port for audio only so you can connect it to a receiver that doesn't support 4K
+
Cons:
- Poor remote, too small, no back lighting
- No SACD support so no real universal player
- No THX the 900 had THX
- Poor build quality especially for the price and compared to OPPO 203
- Even Sony has better build quality!
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the review..
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
More expensive, yes, but worth it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review applies only to DVD playback. I have not used the streaming capabilities.
Pros: Excellent video and audio quality. Automatically determines what format the DVD used. Fast loading with no pauses during playback.
Cons: For the price, a lighted remote should be included. The remote fits poorly in the hand and must be looked at to make appropriate selections. It is almost impossible to use in a dark viewing room.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for sharing your feedback with us. We're delighted to hear that you found the video and audio quality of our DVD player to be excellent! Regarding your concerns, we understand the importance of a user-friendly remote control experience, especially in low-light environments. We appreciate your suggestion regarding a lighted remote and will certainly take it into consideration for future product enhancements. -M
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Nice one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and use. Quality picture and audio. That being said it seems that 4k Blu-ray Discs are not being sold at the Best Buy near me anymore.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi Ray! Thank you for your feedback. We’re glad to hear the Blu-ray player is easy to set up and delivers quality picture and audio. Your note about 4K disc availability is helpful for others to consider when planning purchases. - S
Pros mentioned:
Picture quality, Upscaling
Rated 5 out of 5 stars
Excellent 4K Blu-ray Player
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp picture and superb for the price point. Ready and intuitive remote control. Great upscaling.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello Andrew! Thank you for your fantastic 5-star review! We’re glad to hear the 4K Blu-ray player is delivering sharp picture quality and great upscaling, all with an intuitive remote. It’s wonderful to know you’re enjoying such strong performance at a great price. Here’s to many enjoyable viewing experiences ahead! - F
Pros mentioned:
Picture quality
Cons mentioned:
App selection, Remote control
Rated 4 out of 5 stars
One of the Best
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its one of the best 4k players you can get for the picture. It Can display a very nice picture for those top notch tvs. Bit pricey but i would suggest to wait for sales that bring the price down 25-35%. Im taking a star off for there is basically no app options an the ones that are there, you dont wanna use them because its better to use your app on your smart tv and the remote is pretty basic
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the feedback.
Rated 5 out of 5 stars
The best of the best Panasonic 820 4K!!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Panasonic 820 4K DVD player is a great choice for playback of all phases of standard blueray and 4K discs as well as music CDS. I enjoy the playback so much I bought a second one for my new LG TV, I recommend this Panasonic 820 to anyone for excellent audio and video playback!! Best Buy was great in shipping this to my home overnight and that is why I have been buying products from them for years!! Excellent customer service as well. J. Rogers
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi John! Thank you for your review! We’re thrilled to hear how much you’re enjoying the Panasonic 820 and its excellent audio and video playback. Your recommendation means a lot to us, and we’re glad it’s been a great addition to your setup! - S