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Customer Ratings & Reviews

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Customer reviews

Rating 3.1 out of 5 stars with 169 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use of the Playtime Pad - 7" Kid Safe Tablet. However, many customers reported issues with the tablet's performance, screen quality, and battery life, noting that the device is slow, the screen is subpar, and the battery doesn't last long. App stability was also a concern for some users. Overall, the positive feedback on ease of use is counterbalanced by significant negative feedback on other key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 169 reviews
  • Rated 5 out of 5 stars

    3 yo loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to my 3 yo daughter for Christmas! She loved it instantly! I love that it have pre loaded games and videos and have parental control for play time! Just perfect to keep a toddler busy for a couple of hours while you finish chores!

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Screen quality

    Rated 2 out of 5 stars

    Don’t waste your mohey.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is not the best. Has limited memory and freezes a lot. My son lost interest quickly. I would recommend getting a full table with a protective case. Not worth the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet for small children. Durable and all PBS content. It does lag a little bit every now and then, but for the price point I think it’s expected

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Gems, we appreciate your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this to us and to the community. In case you need assistance or have other concerns, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].

  • Cons mentioned:
    Battery life, Performance

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was complicated to operate not to mention for a child to. Battery life did not last. Constantly froze and lagged. There are a lot better options out there

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son and used it a few times but it was so slow barley worked and could never get it to work out side of the house

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Little Kids tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two years, kids are still playing with it. It doesn't hold charge as well and the stylus has been worn down, but can be replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he table comes with the protection comes, with currency looks very good. My baby boy likes it. just that the battery like is very shot. it need to be charge at least every hours. and the get m baby boy to get some break every hours

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Screen quality

    Rated 2 out of 5 stars

    PBS Kids deserves better tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be so much better. Laggy. Screen has a tacky, sticky feel to it- not the smooth touchscreen of most of our phones or tablets. This really feels like it was phoned in or done as cheaply as possible, with a label of "for the kids" slapped on it. PBS content is great and deserves a better technology treatment than this. It operates like the kind of tablet you would buy at a pharmacy with spec from about a decade ago.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Should have read the poor reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read the reviews. My childs birthday was a few days after the return window closed and I am sorry I bought this. The operating system is too slow to be useful, the web browser cannot connect to an airline wifi portal, the apps are repetetive, buggy and not very educational. The drawing program lags the touch screen horribly. The screen shows wear after one use with clean hands. PBS should remove their name from this poor product.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Paul, we are sorry to hear that you are not satisfied with the quality and performance of our PBSKD12B. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Keeps our son entertained

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet for our 2 year old, the games keep him entertained. Pretty easy to use and like the "parent password" lockscreen so he stays on the PBS app area. Happy with purchase. Little slow when loading and booting up but not a big deal

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi, we appreciate your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this to us and to the community. In case you need assistance or have other concerns, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].

  • Cons mentioned:
    App stability, Speed

    Rated 3 out of 5 stars

    Not so much fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and closes apps while using them. My kids did not enjoy this tablet.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Emkay, we are sorry to hear that you are not satisfied with our PBSKD12B. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Cons mentioned:
    Performance, Speed

    Rated 1 out of 5 stars

    Stopped working after two days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my three year old son. Construction is good. Love the bumpers on the sides prot cts the plastic tablet and provides good handles for a child to hold on to. From the moment I turned it on, I was disappointed in the performance. Wasn't expecting it to be as fast as a higher Tablet end tablet, however by this point in the game, you would think that even an entry level tablet would be relatively responsive and lag free. This tablet is very slow and laggy, even after updates. After two days of my son watching YouTube kids, the tablet turns on, but the screen is blank. Restarted numerous times. Charged it fully and tried a hard reset numerous times. No dice. Returning product today.

    No, I would not recommend this to a friend
    • Brand response from onn. Product Support
      Posted .

      Dear Brewcitydad, it is understandably frustrating that your Playtime Pad is not working as expected. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-CORE (1-833-909-2673) to discuss? We hope to hear from you soon.

  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Should not have purchased . . . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not too happy with this purchase, it freezes a lot and shuts down alot. I had a heck of a time setting it up for my granddaughter and ended up just setting it up as it was for me after factory reset twice.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Cindy, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy Grandma / Happy Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 9 month old grandson and we are very pleased with the product. Of course he is not old enough to do the games yet or actually use it own his own, but he loves having his own tablet to hold. It is made of very durable materials with soft padding so he is not going to hurt it, and he will not get hurt. It comes with many PBS programs already loaded, but it can be used like a regular tablet. My grandson loves to watch The Wiggles, and we were able to put the Netflix app on the tablet so he can watch The Wiggles on it. He loves it! Only downside so far, is that the programs and apps are a little slow to load and the battery life is about two hours before it needs to be recharged.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    It’s A No Go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS!!!! My son got it for Christmas and has used it a few times but the screen just cracked. He’s 1 so he isn’t heavy at all and when he stepped on the screen it shattered!!!! The tablet is slow and very very poor quality. I do NOT recommend!!!!

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Alyssa, we are very sorry to hear with what happened to your PBSKD12B. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-CORE (1-833-909-2673) to discuss? We hope to hear from you soon.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    PBS Kids Playtime tablet, recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tablet is semi easy to use. However in order for your child to listen to music the best option is to download the music onto the device. Also after 3 days of use the tablet keeps alerting me to update the software however there is no clear way I can find to do this. I will be researching that process next. Other than those 2 things it works great for what I bought it for.

    I would recommend this to a friend
    • Brand response from onn. Product Support
      Posted .

      Dear CGage, we are glad that you are satisfied with Playtime Pad. In case you have other questions or concerns, feel free to contact us at [email protected] or give us a call at 1-833-909-2673. Enjoy your music!

  • Rated 5 out of 5 stars

    In love with the tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. My husband and I put PBS Kids for our two children everyday and they learn so much. This tablet is an extra plus for us as far as our children's education because it has not only the videos they could watch but also games, coloring activities, YouTube kids and google play for extra app installation. It doesn't take a brainer to understand the instructions. I love that it also has a parent control where you need to add the password to enter certain places such as changing profiles, installing apps or exiting PBS. There's even google chrome installed. It's everything I wanted for my children. I didn't like amazon fire. You cannot download anything or even go on the internet. it really sucks. Plus it comes with a case and it's lightweight but the quality of the tablet is strong therefore the screen is safe from any falls.

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Dear Distraction, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this to us and to the community. In case you need assistance or have other concerns, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].

  • Rated 1 out of 5 stars

    Child’s tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long loading time safety case easy to remove for a 3 yr need more entertainment preloaded sound alarm very annoying always have to help child shut off

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Paul, we are sorry to hear that you are not satisfied with the quality and performance of our PBSKD12B. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy tablet but thats about it, extremely slow and laggy or buggy. Never would run consistently, waste of time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality, Speed

    Rated 2 out of 5 stars

    Good Idea, Bad implementation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept is good, but the processor is just extremely slow. Any child would get frustrated. The screen quality is not that great either. Has a rainbow effect.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Tmok, we deeply apologize for any inconvenience this has caused you. Please note that we value your feedback and opinions, and we will share this with our development team and have it as a possible improvement in our product in the future. To know more about this product you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected]. Hope to hear from you soon!

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