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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the 4-Device Fire TV Universal Companion Remote for its ease of use and reasonable price. Some find the design innovative and appreciate the simple setup. However, some customers report issues with compatibility, while others mention the size and lack of a backlight as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 176 reviews
  • Rated 5 out of 5 stars

    Excellent spare remote(s)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for when you or your family loses the remote. I actually bought two of these and have them in the living room so when one or two go missing. You're not running around the room asking everybody if they have seen the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal Amazon TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup. I didn’t realize that my fire tv remote wasn’t compatible so I wasn’t able to put it in the back of the universal remote. Other than that, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote that compacts 2 remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Worked seamlessly with my LG smart TV. The original remote for the LG TV was complete garbage. I also like the convenience of having the Amazon firestick remove inside this remote. This way I don't have to hold 2 remotes separately. The only thing is when you are using one remote or the other, you can accidentally press buttons on the one facing downwards (the one not in use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for our tv needs. I love the button placement of the power and volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to program and "install" the fire stick remote. You do need a tiny screwdriver for the screw to open the battery compartment and insert the fire stick remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good universal remote control for amazon system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 58" Samsung tv comes with a horrible remote so I bought this and it's fantastic I also have fire tv and with it I can only manage the sound bar, fire, the tv and the dvd I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Item was ready when i arrived at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Report is very user friendly. The set directions was very simple and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. 2 remotes in one large remote…..no more searching for remote to power tv and then searching for remote for direct tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one of the things that is worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. I even bought two more for my kids.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Neat Idea, but did not work for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for me. It would never control my Marantz Audio/Video appliance. The programming was very difficult. So many codes. The auto method would once or twice activate the power but then I could not figure out how to make it stick. It would send like 10 codes at once. I can not recommend this.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Mark, thank you for your review. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Rated 5 out of 5 stars

    1 remote, perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having just 1 remote to keep track of!! No more searching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and it houses my fire stick remote too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only works with fire stick new models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product, only assembly with new fire sticks models,

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Uhm...I don't know what to do with this thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what I was expecting, but it cetainly wasn't this bulky akward attempt at innovation. Don't waste your time.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Valued Customer, thank you for your question. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Rated 5 out of 5 stars

    Fire stick remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those that move to ask internet this is a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective way to reduce the number of remotes used to operate out TV and steaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kangaroo remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the firestick slides in the back - no more searching for one or the other remotes.

    I would recommend this to a friend
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