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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 50" Class LED 4K UHD Smart Xumo TV's exceptional picture quality and ease of use, frequently praising its value for the price. However, some users experienced issues with internet connectivity and the TV's software, while others reported problems with the remote control and the TV's overall reliability. A few customers also mentioned concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,582 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the picture is so beautiful it was a Christmas gift to myself best investment ever

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Sherri! We are happy to hear from you. We are also happy that the Pioneer - 50" Class LED 4K UHD Smart Xumo TV was a best investment. Please let us know if you have any questions. Jona | Pioneer Support.

      https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv currently using as i type i need a tv mount but other than I’m cool

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback! We're thrilled to hear that you're enjoying your new Pioneer 50" Class LED 4K UHD Smart Xumo TV. It sounds like you’re already making the most of it! If you need assistance selecting a tv mount, feel free to reach out. Enjoy your viewing experience and let us know if you have any questions. Happy watching! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old guys TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for 85 year old father…Simple setup up and running in minutes with Xfinity DTA.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnect from WiFi on its own and when trying to connect it requires password and when I put the password it says it's incorrect. Only way to connect is to reset TV to factory settings and having to connect my apps again (Netflix,Disney+) is a neasuance

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for letting us know, Liliana. We are truly sorry to hear you experienced frustrating WiFi issues—that's certainly not the experience we want you to have. We appreciate your honest feedback as it's crucial for us to improve. To get this resolved immediately, please contact Pioneer Customer Support at 1-800-421-1404. They're ready to provide dedicated assistance and help you find a solution.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A View...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good look. Best Buys' PRESIDENT'S SALE WAS UNMATCHED... DEFINITELY A WIN! THE FEATURES..THE ENTIRE TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return policy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has beautiful color but discoloration on left side of tv started 20 days after purchase I was told I could not return because I was past the 15 days feels like Best Buy is getting over by 15 not 30 day return policy all I wanted was to exchange it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Rock,

      Thank you for taking the time to review our Pioneer - 50" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. If you have concerns regarding about the return policy, you can contact the retailer on where you purchased your unit for further assistance. We definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.


      Pioneer Products
      Nikki
      Please visit https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Happy customer with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales lady did an awesome job helping us pick out the TV that we wanted. Help me get my app set up on my phone as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, FrankM! We're thrilled to hear that the sales lady provided excellent assistance in helping you choose the perfect TV and getting your app set up on your phone. Your positive feedback is greatly appreciated and helps us continue to deliver top-notch customer service. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best tv out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever bought ! Even came with streaming service PEACOCK and I got to watch WRESTLEMANIA 40

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LaVonJuay! It's fantastic to hear that you're thrilled with your purchase of the Pioneer 50" Class LED 4K UHD Smart Xumo TV from BestBuy! The inclusion of the streaming service PEACOCK and the opportunity to watch WRESTLEMANIA 40 must have added to the excitement of your TV experience. Thank you for sharing your positive feedback, and if you have any more highlights to share or questions about your TV, feel free to reach out. Enjoy your viewing, especially those action-packed moments! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering this television and was not disappointed. The quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a house and needed a smart TV with the Spectrum TV app. Being this has XUMO it worked out perfectly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's fantastic! Congratulations on the new house! We're so glad our Pioneer 50" Class LED 4K UHD Smart Xumo TV worked out perfectly for you with the Spectrum TV app through XUMO! Enjoy your new home and great TV! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer 50 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the tv, the volume is great you don’t have to put it up a lot to hear it, it’s loud at 10. The color is vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 32-in TV. I see the difference in the quality of picture. I enjoyed my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new TV. It has everything I need. Plus some.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Budget TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Good picture quality. I think it is good for the price. Not like your OLED or QLED but a good budget TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product nice image quality plus the Apple TV promotion is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for internet subscription television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 50” model of this TV to fit is a built-in where my TV goes. We only use watch television with subscription apps and this Pioneer is perfect for that. I have it hairlines in its Ethernet connection, but you can connect it wirelessly .also. All the apps we use are included, and the Xumo tv included is great free TV. Also, this TV makes a nice computer monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 50 inch pioneer Xumo TV has great picture quality love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bargain TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some great features at this price point. A huge plus is including numbers on the remote! Makes it much easier to switch channels when using an external antenna. TV has Air Play which is great if you have an iPhone but I don't have anything Apple. I would be happier if it had Chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value with size picture quality price and that Pioneer sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv affordable and has everything I need for a living room tv love it

    I would recommend this to a friend
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