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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,611 reviews
  • Rated 4 out of 5 stars

    Takes a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. Takes a bit to get used to the feeling but a very comfortable device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Comfortable and good volume Noise canceling isn't the greatest though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good enough for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is a little too big for my ear and I have to push it in in order to hear better. The button to connect/disconnect is also at the perfect place for helping push it into the ear, so I've hung up on people more than once. For the price, it's great and syncs quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and light, It works very well, the audio input and output excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great range and sound. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this earpiece, battery lasts 6 plus hours and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably in my ear. Great noise reduction. Sound is very clear. Easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and crystal clear on both ends. Buttons are simple and effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handsfree device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device, but it would be nice if you could turn the volume up more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and good sound. Plantronics is a great brand. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth device! Great size and the sound is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, had to replace the one I had, comfortable fit in ear, would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is easy to pair to your phone. It has a good sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and highly functional would definitely recommend to someone looking for handsfree..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bluetooth is great I love the battery has power like it sey

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on my end is fine. I've had some folks on other end of phone say it sounds a little odd. It loses connection to phone (iPhone 7 Plus) sometimes for no apparent reason but this doesn't happen too often.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone (preferably a different manufacturer and model) to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this blue tooth for work all the time. It stays on well and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Easy Bluetooth set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the app helps to locate the Bluetooth it can’t be located

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality With a Bluetooth 4.1 interface, this Plantronics Explorer 505 203621-63 headset allows you to wirelessly pair with up to 2 compatible Bluetooth-enabled devices from up to 33' away. GSMA-certified HD Voice promotes vocal clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth for my phone I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it good clear and sound stays in your ear nice color very light

    I would recommend this to a friend
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