Customer Ratings & Reviews
- Model:
- M165 BLACK
- |
- SKU:
- 6613882
User rating, 4.3 out of 5 stars with 967 reviews.
4.3(967 Reviews)- 28 Answered Questions
Customer reviews
Rating 4.3 out of 5 stars with 967 reviews
(967 customer reviews)Rating by feature
- Quality3.4
Rating 3.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to purchase this headset because I read so many great reviews about it. The clarity and quality of both the mic and speaker didn't disappoint. But after two weeks of use, the volume/mute button popped off, and I haven't been able to do anything with it since. I'm returning it to the store tomorrow to see if I can get a replacement or refund, and hope this time was a fluke.
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi, We are very sorry to hear about your bad experience with Marque 2 headset. If you have any trouble or issue with getting a replacement or refund at the store, please contact Plantronics support. Our agent will definitely gladly to help you.
Rated 1 out of 5 stars
Picks up too much background noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase if you will be using in noisy areas. The unit also picked up various noise while sitting my office. Purchase the newest Jawbone Era or Jabra Stealth for best performance. I returned this unit after one day.
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendRated 1 out of 5 stars
it goes off and on and my phone is very close
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished that I had bought a different product this time. I had never used another product, but I will go with another brand next time. I am not getting the results I was promised
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned for refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay paired with iPhone 6 Plus. Callers also had a hard time understanding what I was saying. Had this earpiece with iPhone 4S and it worked great.
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi,
We are sorry to hear your Marque 2 headset doesn't have steady connection with your iPhone 6+. Please first try to update to the latest iOS and contact Plantronics Support to get in-depth troubleshooting.
Rated 1 out of 5 stars
Not a great fit or sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the way it fit the ear or the quality of the audio. Returned to Best Buy (no questions asked) and purchased the Motoroa Boom. Very happy with it.
No, I would not recommend this to a friendRated 1 out of 5 stars
already stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have people complaining they cannot hear me. Went back to my old one. Won't buy again.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi,
We are sorry to hear that you are having issue with your Marque 2 headset. Please contact Plantronics Support for in-depth troubleshooting or the representative could help you with warranty replacement. Thank you!
Rated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It needs to be improved for distance and head set stop going in and out saying bluetooth disconnected and your are right by it
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your suggestion. Please connect with a Plantronics support (plantronics.com/us/support/) to diagnose disconnection product issue.
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear piece comes off and the speaker is connected by very thin wires. This thing broke within weeks of purchase.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are very sorry to hear you had a bad experience with your Marque 2 headset. Plantronics offers one year warranty after purchase. Please contact Plantronics support to get your support case started.
Rated 1 out of 5 stars
person hearing you cannot understand you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will not buy this product again too blurry to understand what,s being said going back to samsung bluetooth
No, I would not recommend this to a friendBrand response from PlantronicsProductSpecialist
Posted .Hi, we are very sorry you aren't satisfied with Marque 2 Bluetooth's sound quality. Please call 1-855-765-7878 to reach a Plantronics representative for suggestions on adjustment. Thank you!
Rated 1 out of 5 stars
returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was not happy with the way it seemed to fit in my ear traded it for a different model very happy with it
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad some problem in it I had one b4 that was good. This one looks they send a bad one to me
No, I would not recommend this to a friendRated 1 out of 5 stars
not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only speaks and understands spanish and will not connect with a phone of any kind. Not happy.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Please contact Plantronics Support for assistance to switch your setting to English. Thank you!
Rated 1 out of 5 stars
wwww
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fine. I would definitely recommended to a friend.
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs to be returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas present and only lasted three weeks.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Plantronics offers one year warranty for its products. Please contact Plantronics Support if you need assistance with warranty replacement.
Rated 1 out of 5 stars
blue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product only worked for 2 weeks dont bother with it
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Strangely uncomfortable.... and then it broke!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps I am just doing it wrong...... but I could not get this device to comfortably fit my ear. I figured this is not supposed to be so much like an earbud, where it can be crammed snuggly into your eardrum, but that is what feels comfortable and stable to me. Instead, the the amplifier part is bigger, which I suppose is designed to be that way, and so it moreso fits only slightly INTO the ear, and more of a hover over the ear. Fine. However, I still felt like if I started to just walk fast, or jump slightly, the thing would fall out of my ear way too easily. The bottom line: it was uncomfortable and definitely not a stable fit for me. Then....!!! IT BROKE!! In trying to switch out the two different-sized rubber ear coverings that come with it, the earpiece came apart! It just did not work for me. This was my first time venturing into a bluetooth single ear headset, and this is not what I had in mind. Big thumbs down.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these. I got rid of the first 1 because I thought that it just wasn't compatible with my phone. Then my sister got 1 and was having the same problems. What's the problem? It just cuts off whenever it feels like it. Sometimes, it makes this really LOUD noise in my ear that scares you to death because it's so unexpected. I was on the phone 1 day for about an hour, it shut off on me 4x's. I HATE THIS DEVICE because it doesn't work right and I LOVE THIS DEVICE because it is small.
This review is from Plantronics - Marque 2 Bluetooth Headset - White
No, I would not recommend this to a friendRated 1 out of 5 stars
That thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well battery last for along time thats the bright side BUT the dark side is it will rip out a a layer of your interior part of your ears after you have it on for a while on so i would say is up to you
This review is from Plantronics - Marque M155 Bluetooth Headset - Black/Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE. Returned w/in 24 hours.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE. Returned w/in 24 hours. Battery was bad, call clarity was worse. I used with Droid Razr Maxx which is a new phone and this was not compatible at all. DONT WASTE YOUR MONEY
This review is from Plantronics - Marque M155 Bluetooth Headset - Black/Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Jawbone icon for three years,,,, this headset is very poor sound quality if compare with Jawbone.
No, I would not recommend this to a friend