Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 3.9 out of 5 stars with 57 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

74%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable design of the RIG Flex LX Wired Stereo Gaming Headset for Xbox One. Many appreciate its ability to provide a comfortable fit even during extended gaming sessions. However, some users have reported issues with the maximum volume level not being sufficiently loud. The volume control's durability has also been a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for XBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headset for playing online with friends, The sound quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for a gamer at a very reasonable price. Great value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a five star. Would recommend to a friend. My grandson enjoys them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headset..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headsey was good. The loudness of the headdet was poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset , really comfortable for hours of

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset , really comfortable for hours of gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling to play games with, love the speaker

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several reviews of this headset before I purchased. The headset didnt last 2 weeks before it stopped working. Returned it to the store wo incident.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not better than the older one I use too have and seems like a step back in a way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my teen was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a great value for the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Amazing sound quality, both game and voice chat. Have played Siege, GTA, Witcher, and Hardline and they work great across the board. They're light-weight and comfortable, and it connects straight to the controller so there's no extra cords everywhere. Cons: Biggest one, NO MIC MONITORING! This is what stops me from rating it 5 stars. The biggest flaw. Secondly, there is a master volume and a volume mixer. I was under the impressions I could individually set game and chat volume, but the mixer makes it so you have to choose which one over powers the other. Lame. Also, the mic does not bend and move. These aren't terrible issues though, just preferences that would have perfected this great product. I do still recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset for $99.99

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for 100 bucks, and they are worth every penny. Extremely comfortable to wear, great audio in games and movies, and the adapter that comes with the set is great. You just roll one of two wheels to adjust the game/chat, and push button EQ. Wonderful set for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WEll worth the money!!! Good sale price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. I've been playing a lot of Fallout 4. Got tired of the background music. This headset makes it easy to listen to your choice of background music. Sounds are clear and directional. Wish it was on sale yesterday. I paid 129. But it is a really well designed accessory.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Was okay until it broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was okay before it broke. Less than two weeks after I bought them, the volume control on the headset broke. I couldn't hear anyone in party chat, and I couldn't change the volume on the game sound, which got set to be maxed out. Before they broke the sound seemed fine, except that the voice sound was a bit low. I had to set it so that voice over volume was maxed and the game volume was just barely on. I returned them and am glad I did because it does not seem like they were made cheaply.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Great headset besides longevity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic headset for me, had great sound quality, the mic was solid, and it was fairly comfortable, of course this was all true when it actually worked. I bought this mic around November, and all was well until I was forced to buy the standard mic adapter for my headset. Ever since I had purchased the device, my voice would cut out almost every 5 words or so, and no one could understand me. Eventually in Jan. my friends couldn't hear me at all. It lasted until now in June, until all the sudden I couldn't hear out of the left ear of the headset. I then decided I was going to return the product under my warranty the next week, and continue its use until then. Unfortunately my mic had other ideas and the other side just stopped as well, unless I got the wire perfectly in a certain angle, and BTW the port or anything is not damaged, other headsets work in it as well. Hope you found this helpful in picking a product.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your review, Andrew.

      Your product comes with a 1 year limited warranty from us, and this seems to indicate there is a problem with the cable or the LX adapter.

      I will recommend requesting a replacement for your headset by using these steps:
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All

      If you require troubleshooting assistance or information regarding the warranty process, please contact us at www.plantronics.com/support Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for playing video games on my Apple Mac computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after one day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly the first day. Completely stopped working on the second. Their customer support hours are terrible so don't look for help there. Don't waste your time. Buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no no no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it have very poor sound and quality return it after test...

    No, I would not recommend this to a friend
Sponsored