Main Content

Customer Ratings & Reviews

Your price for this item is $469.99
The comparable value price is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 423 reviews
  • Rated 5 out of 5 stars

    Ps5 digital edition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the digital version because I hardly play physical games anymore and I have no regrets. Aesthetically it is much more beautiful and symmetrical than the reader version. The performance is incredible: charging times are almost non-existent thanks to the SSD and the DualSense control is honestly the best thing about the console; the vibration and triggers completely change the experience. If you have a good internet connection to download the games, this is the best option to save you a little money on the hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Holiday Experience Buying a PS5 at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience ordering and picking up the PS5 from Best Buy for my kids’ Christmas gift. The online ordering process was simple and clear, and I appreciated how easy it was to choose in-store pickup. I received timely updates letting me know when the console was ready, which made planning much less stressful during the busy holiday season. Pickup was quick and smooth. The staff was friendly, professional, and made sure the order was handled securely. Everything was packaged well, and the PS5 was exactly as expected. Seeing how excited my kids were on Christmas morning made the whole experience even better. Overall, Best Buy made what can sometimes be a hard-to-find, high-demand purchase feel easy and reliable. I would definitely recommend Best Buy for gaming consoles and holiday shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for Christmas and my birthday, wasn’t expecting such a good price. I’ve been looking for a while and didn’t know if I wanted the slim or regular, but slim works the exact same. I’m glad that it’s digital, but I’m worried about running out of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift Perfect Gift for My Son

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PS5 Digital Edition for my son as a Christmas gift, and it was a great choice. Setup was quick and easy, and the console looks sleek and modern. The performance is excellent with fast load times, smooth gameplay, and amazing graphics. The controller is very comfortable and adds to the overall gaming experience. Even without a disc drive, the digital setup works perfectly for us. My son loves it, and I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Incredible Upgrade Worth Every Penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers an outstanding gaming experience with incredibly fast load times, stunning 4K graphics, and smooth performance. The DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers. With a strong lineup of games and great backward compatibility, the PS5 is powerful, innovative, and absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Terrie L

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Christmas gift I have purchased for my grandson.. He loves this game system.. He loves that it’s digital he can download the games ..I loved the price..I’m thankful for the assistance I received at Best Buy . The sales person took his time helping an explain all the different of all 3 games systems..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and gift! always puts a smile on someone’s face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best purchase we ever did

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love it this is something that I wanted to get for my kids and myself as well for a while that I have been just holding back about it but now that I got it and I see how My Baby enjoying it it’s something amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest ever fast new gaming better experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during Black Friday deals. My son likes it and we play together sometimes. I like the controllers and the picture quality is great on our tv. Storage is not a lot, each game downloaded takes like 100gb so the hard drive fills up very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new slim ps5 ! bestbuy made it easy for me to pick this ps5 out .ordered this online and picked it up in store with out any hassle at all also got my monitor from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they always have what I need when I need it I got my daughter PS5 and Nintendo switch 2 and a ipad didnt have wait on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas. Love the extra things you get for fortnite! Just wish the controller was thinner for small hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never thought i’d upgrade from ps4 exspecially since i dont play the game but the p5 is a game changer i recvomend the upgrade. Ps5 well worth the price. i also got a new skin and v bucks for fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how packaging was easily accesssble and the slim digital version is the way to go !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 for the Win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i live my game i got it as a gift for myself and play it every chance I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. We upgraded from the ps4. We bought it on Black Friday sale which made it even more worth it. The bundle came with a Fortnite skin pack and 1000 V bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend if you like playing games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it runs great i don’t regret buying this at all.. the Fortnite extra character was the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this thing, keeps me entertained, runs good and PlayStation is just the best!

    I would recommend this to a friend
Sponsored