Customer Ratings & Reviews

The PS5 experience is impressive: performance is fast, loading times are virtually nonexistent, the graphics look spectacular, and the DualSense controller makes games feel completely different, much more immersive. The leap in quality is truly noticeable.

The ps5 was well worth the wait. The games load really quick . The graphics and user interface is great. It’s really easy to stream games too. I’m probably going to have to expand the storage. But it’s got 5 games on it now with some space still left over

The PS5 delivers an amazing gaming experience with lightning-fast load times, stunning graphics, and super-smooth performance. The DualSense controller adds realistic feedback that makes every game feel more immersive. It’s quiet, powerful, and worth every penny.

Coming from a PS4 Pro, the PS5 doesn’t feel a million miles from where I left off, but it is nonetheless a noticeably refined and improved experience in several areas over its predecessor. The controller is definitely one of those areas; the sensation and feedback a big step up from the old. The loading speeds too; compared to the same games on PS4, are phenomenally quick. There’s a couple of points I am less sure on - the exterior design is still not to my liking, even after several years of its release to get used to. It’s just a bit odd; the sweeping plastic panels stick out on their own at the top corners, feeling exposed to being broken, and the disc player (I know it’s a bolt-on, but still..) just feels like an afterthought - not fully in keeping with the rest of the machine.

Amazing console! Super fast, quiet, and beautiful graphics. Totally worth the upgrade from PS4. Highly recommend!

the products. I purchased were easily mounted and assembled and at the moment working perfectly well. I have had no problem with them ; the play station with extra controller and the speaker. thank you and I appreciate every product I have ever bought from Best Buy

I don't know why I didn't buy a PS5 sooner. Plays PS4 games, no load times anymore, and amazing upgrade to game quality. I'm sure we all remember the difference between PS3 and PS4 but this more like a jump from PS2 to PS4. If you're still using PS4 only it definitely worth the switch.

Purchase refurbished PlayStation 5. Came in just like new except 1 cord and stand for console. I new before ordering that it was an open box. Set up was great and the items were in pristine condition.

Easy to set up, remote charge lasts a long time, and my nine year old loves it.

I bought this game system for myself and for my boyfriend. My son and gis girlfriend are my roommates. This system has really allowed us to bond as a couple as well as a family. I found that I am really good at Tekken! The graphics are great and it lets me play some of my PS4 games on it. The service I got at Best Buy when I bought it was perfect. He was very knowledgeable and not too pushy with the up-selling.

excellent graphics, keeps up with the action, easy to start, controller has improved

PS 5 is very easy to use. Graphics are the best i have seen on gaming devices.

The game was delivered super quick with everything is advertised. Easy set up, early birthday present! ** Be Aware** the game did not ship with any packaging. Just a PlayStation box with a picture of the console. No packaging or box was included. I buy from Best Buy often, this does not happen with all of my purchases, but it has happened with a few of my expensive purchases.

Works as expected but ibwish it came with a stand! Love my PS5

Overheats a little bit but everything else work fines.

My husband loved everything about this bundle. It was such a steal and was a very smooth transaction even when we applied for the best buy credit card on the day of purchase. I appreciate the guy on the customer service who assisted us!

​I finally got my hands on the PS5, and it is worth the hype. Coming from a PS4, the speed alone is a game changer—load times are nonexistent! Games look absolutely gorgeous, but the real star is the DualSense controller. The haptic feedback and adaptive triggers make everything feel so much more immersive; it's a genuine leap forward for gaming. It is a bit bigger than I expected, but it runs quiet and cool, so no complaints! Highly recommend this to anyone looking to jump into next-gen gaming.

the ps5 is a whole VIBE literally the best gaming console I've ever laid eyes on (and I've had 'em all . the graphics? UNREAL. like, I know I'm playing games but sometimes I forget bc it's THAT good . the controller is a work of art, too - those adaptive triggers? chef's kiss . exclusives like God of War and Spider-Man? giving me LIFE. sure, it's pricey, but trust, it's worth every penny . if you're thinking about it, JUST GET IT. you won't regret it

awesome works great wish i didnt wait so long. got a great price throught best buy. and they had same day delivery, it was at my house about 2 hours later.

Excellent service At pick up everything went smoothly at counter. PlayStation was easy to set up and works very well.Kids are really happy with it. Will definitely recommend