Customer Ratings & Reviews

My 7 cu. feet Insignia freezer was delivered today. Everything went well and the delivery and installation were quick. The freezer got cold about after half an hour and seems to be working just fine.

Great product can’t beat it well worth it great deal I would buy it again works great It’s well worth it

I’ve recently replaced the appliances in my home as well as a rental unit that I own. Each delivery and haul away service has gone off without a hitch. Very prompt, kind, and professional guys that have come out to assist. Best Buy definitely has some solid crews here in my area servicing their appliance deliveries/installs.

Very Good and last for a while longer than expected

Our haul away was not an easy task. Our haul-away was a 60" projection TV in cabinet 5' high and 3' wide. It still worked as 21 years but we needed to mount TV for extra space. Our Techs had no issues removing it from our home. Recommend letting others do the work once you get over the hill. Worth every penny!!

Great service. Friendly and fast. Would use again and again!

They easily got out the old fridge and replaced with the new one.

Recently we purchased a new refrigerator from best buy the totaltech guys were fantastic very polite and answered all my questions ive only had great experience with totaltech also with our washer last year

The guys were great - the delivery, not so much. I wasn't present at the time of delivery but they called me twice (before & during delivery). I told them to meet someone at the door and it was fast & efficient but it was so fast that the fridge got damaged. that's not very professional to be honest. There was more than adequate space to place the fridge and remove the old one. It's too bad it got dented which is honestly careless; this shouldn't have happened. Now this fridge has a dent reminding me of the service best buy offers. Please look at the photos and make a judgement yourselves.

Took away our old ffidge no problems these guys are great

Professional Haul-Away or Movement or Recycle Service - quickly performed.

Hauled away with no mess. Happy this service is available.

Very pleased with my purchase and the Best Buy squad was the best! Thank you thank you thank you Ivory and Stanford very polite fast and treated the equipment with respect and us like family thank you customer service was great as well due to our rescheduling during the blizzard! I will most definitely be recommending Best Buy and my experience Thank you gentlemen!

Kevin& Daniel just dropped off my new stove it fits in the existing spot and i love it they where very professional and very fast they hooked the stove up and turned it on and said before i cook something in the oven to cook off the new smell thank you Kevin and Daniel again. i will be buying a dishwasher and a refrigerator next.

This guy was so mad that we were not going out with them today he just told them he wanted us back so we just got a call and they

I like the fact that I don't have to deal with an old appliance. Anytime I don't have to deal with something, is like a warm autumn day. Makes me feel good, right here.

The two gentlemen that removed my old fridge were professional, arrived on time, and very friendly. Despite it was a super hot today, they did not rush and patiently worked to complete the removal.

The haul away team took away my old fridge and now it is gone. I was very glad that I was able to move it at a reasonable price. The take away guys did a great job of taking away the old fridge.

This is worth every penny. I had my new washer installed and the broken stinky one removed and i didn't have to lift a finger.

Again, no sweat, I didn’t need to lift a finger. They took the old frig out, made it look very easy.